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Client Success Project Manager Jobs in Michigan (NOW HIRING)

Spicer Group, Inc.

Project Manager

East Lansing, MI

... success year after year. Spicer Group was given the prestigious Firm of the Year Award for 2025 ... Spicer Group prides itself on our core values of commitment to growth, great client relationships ...

Spicer Group, Inc.

Project Manager

Bingham Farms, MI

... success year after year. Spicer Group was given the prestigious Firm of the Year Award for 2025 ... Spicer Group prides itself on our core values of commitment to growth, great client relationships ...

DLZ Corporation

Project Manager

Detroit, MI · On-site

This role is intended for a seasoned PE who excels in client leadership, project management, and ... What Success Looks Like * Delivers projects on time and within budget while maintaining strong MDOT ...

The Christman Company

Project Manager

Detroit, MI · On-site

Assess and maintain client relationships to understand construction leadership, facility ... Through our employee stock ownership plan, each employee-owner shares in the collective success and ...

Christmanco

Project Manager

Detroit, MI

Assess and maintain client relationships to understand construction leadership, facility ... Through our employee stock ownership plan, each employee-owner shares in the collective success and ...

Arbor Research

Project Manager

Ann Arbor, MI · On-site +1

$92K - $149K/yr

Direct overall stakeholder engagement and communication, coordinating work with client components ... Dedication Our team achieves success because of our dedication to carrying out high quality work ...

Kingscott

Project Manager

Detroit, MI · On-site +1

... managers and client(s) to ensure the scope and direction of each project remains on track ... Ourselves to Mutual Success Fearlessly Exploring Striving for Authenticity Essential ...

SkySync

Implementation Project Manager

Ann Arbor, MI · Remote

You will be accountable for managing client expectations and SkySync deliverables, in order to ensure project success. Responsibilities: Assist in the definition of project scope and objectives ...

Stem Xpert

Project manager

Detroit, MI

Arranges for client interviews and possible offer of employment. Negotiates salaries with ... Typically manages oneor more projects of moderate size and risk or multiple small projects ...

Strata Information Group

Project Manager

Detroit, MI · Remote

$90K - $115K/yr

Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams * Provide advisory services to support change management for the organization

Spicer Group, Inc.

Project Manager

Byron Center, MI

PROJECT MANAGER POSITION SUMMARY Spicer Group is seeking a Project Manager (or Senior Project ... Spicer Group prides itself on our core values of commitment to growth, great client relationships ...

US IT Solutions Inc

Project Manager

Lansing, MI · On-site

As a member of the Project Management Office (PMO), the project manager will follow the client's SUITE methodology (and required deliverables), and utilize the client's Project and Portfolio ...

Spicer Group, Inc.

Project Manager

Saint Johns, MI

PROJECT MANAGER POSITION SUMMARY Spicer Group is seeking a Project Manager (or Senior Project ... Spicer Group prides itself on our core values of commitment to growth, great client relationships ...

Spicer Group, Inc.

Project Manager

Standish, MI

PROJECT MANAGER POSITION SUMMARY Spicer Group is seeking a Project Manager (or Senior Project ... Spicer Group prides itself on our core values of commitment to growth, great client relationships ...

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Client Success Project Manager information

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What are popular job titles related to Client Success Project Manager jobs in Michigan? For Client Success Project Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Client Success Project Manager jobs in Michigan look for? The top searched job categories for Client Success Project Manager jobs in Michigan are:
What cities in Michigan are hiring for Client Success Project Manager jobs? Cities in Michigan with the most Client Success Project Manager job openings:
Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Michigan as of June 2026, with employment types broken down into 84% Full Time, 8% Part Time, 1% Temporary, and 7% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.
Project Manager

Project Manager

Spicer Group, Inc.

East Lansing, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 hours ago

Job description

PROJECT MANAGER
DRINKING WATER/WASTEWATER SERVICE LINE
POSITION SUMMARY
Spicer Group is seeking a knowledgeable and experienced Project Manager who is a licensed Professional Engineer to join our Drinking Water/Wastewater Service Line. This position manages small- to medium-sized municipal projects, including drinking water treatment and wastewater treatment projects, and more. At Spicer Group, Project Managers are responsible for preparation of proposals, budgeting, scheduling, directing team members, prioritizing projects, and communicating within the team to deliver quality work to our clients on time and on budget.
THE COMPANY
Spicer Group is a multi-disciplinary engineering, surveying, and planning company. With offices in Michigan, Ohio, and Georgia, Spicer Group continues to expand its geographic footprint. We are committed to providing our teams with technical support throughout these offices to continually build upon our success year after year. Spicer Group was given the prestigious Firm of the Year Award for 2025, recognized by ACEC.
Spicer Group prides itself on our core values of commitment to growth, great client relationships, excellent services and solutions, maintaining a team environment, and having integrity in all we do. We are seeking a candidate who will strive to uphold these values.
Spicer Group, Inc. offers a comprehensive benefits package that reflects our respect and commitment for our employees, their contributions, professional goals, and personal goals. This includes, but is not limited to:
  • Competitive Pay
  • Health, Dental, and Vision Insurance Options
  • 401(k)-match program
  • Paid Holidays
  • Sick and Vacation Days
  • Profit Sharing
  • Tuition Reimbursement
  • Professional Development
  • Excellent Working Conditions
  • Work-Life Balance
  • Fitness Reimbursement
KEY RESPONSIBILITIES
  • Preparation of proposals on projects with subsequent project management responsibilities including budgeting, scheduling, directing employees, prioritizing multiple projects and deadlines, and communicating with superiors and clients on small to medium-size projects
  • Project management for small- to medium-size projects including proposals, scheduling, budgeting, resource management, and team member coordination
  • Design of plans, specifications, and cost estimates for projects
  • Quality control of all work products prepared under his/her direction
  • Report writing and report production as well as oversight of report writing and production by employees
  • Coordinates and communicates with team members, clients, contractors, and outside consultants
  • Makes recommendations for additions, deletions, or substitutions when necessary
  • Makes periodic visits to construction sites as appropriate to review conditions
  • Attendance at project meetings, public hearings, and gives presentations when required at interviews, meetings, events, etc.
  • Maintains a current knowledge base for the work being performed including reading professional publications and occasionally attending professional meetings and seminars
  • Exercises judgement in the independent evaluation, selection, substantial adaptation, and modification of standard techniques, procedures, and criteria
  • Responsible for conceptualizing the initial design approach for large projects and/or multiple small projects
  • Plans, schedules, conducts, or coordinates engineering work involving conventional engineering practices and may include a variety of complex features such as conflicting design requirements
  • Supervision of less experienced engineers, technical, or administrative support personnel
  • Technically involved in the resolution of design problems that may include performing field investigations or inspections, detailed design work and detailed checking of design computations performed by others, or general coordination of specific design aspects into a project
  • Performs business development and marketing responsibilities such as proposal presentation, client contacts and development, presentations, and attends client-related functions
Physical presence is an essential function of this job. The list of specific duties and responsibilities is intended to be representative of the tasks performed within this classification. The omission of a specific duty or responsibility does not preclude assigning duties not listed herein if such duties and responsibilities are a logical assignment to the position.
POSITION REQUIREMENTS
  • Bachelors degree in Engineering or a related field, or a demonstrated history of successfully completing project management-related work within the AEC (Architecture, Engineering, and Construction) industry
  • Registration as a professional engineer or working to obtain licensure, or progressive project management work experience
  • Understanding of the project life cycle in the AEC industry
  • Familiarity with project scheduling, budgeting, and documentation
  • Ability to communicate clearly with internal teams and clients
  • Ability to lead and develop a team of engineers and technicians
  • Strong organizational skills; ability to track multiple projects
  • Strong written and verbal communication skills
  • Capable of multitasking across different project tasks and deadlines
PREFERRED QUALIFICATIONS
  • 7+ years of experience in drinking water and/or wastewater engineering, including design, construction, and environmental design, as well as all aspects of project development, including budgeting and administrative issues with a project
  • Understanding of treatment processes (drinking water treatment and wastewater treatment)
  • Proficiency with hydraulic and process modeling software (WaterCAD/WaterGEMS/SewerCAD, or similar)
  • Experience with design software including AutoCAD, Civil 3D, GIS
FOR MORE INFORMATION
For more information regarding our firm and/or this position, please visit the Spicer Group website at www.spicergroup.com. EOE/M/F/Vet/Disabled

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