Client Success Manager
New York, NY · On-site
As a Client Success Manager (CSM), you are the tactical expert who partners directly with ... You are deeply curious, coachable, tech-savvy, and highly adept at mastering and troubleshooting ...
Client Success Manager
New York, NY · On-site
As a Client Success Manager (CSM), you are the tactical expert who partners directly with ... You are deeply curious, coachable, tech-savvy, and highly adept at mastering and troubleshooting ...
Manager, Client Success
$135K - $165K/yr
Lead and coach a team of account managers that service Datavant customers to ensure meeting format ... Support client success planning and identify opportunities to expand client engagement through ...
Manager, Client Success
$135K - $165K/yr
Lead and coach a team of account managers that service Datavant customers to ensure meeting format ... Support client success planning and identify opportunities to expand client engagement through ...
As a Client Success Manager (CSM), you are the tactical expert who partners directly with ... You are deeply curious, coachable, tech-savvy, and highly adept at mastering and troubleshooting ...
As a Client Success Manager (CSM), you are the tactical expert who partners directly with ... You are deeply curious, coachable, tech-savvy, and highly adept at mastering and troubleshooting ...
Shared Success Coach- Tandem Center
Lancaster, PA · On-site
$70K - $80K/yr
Shared Success Coach Reports to ... Director of Client Services The Opportunity Tandem Center for Shared Business Success is seeking a ...
Shared Success Coach- Tandem Center
Lancaster, PA · On-site
$70K - $80K/yr
Shared Success Coach Reports to ... Director of Client Services The Opportunity Tandem Center for Shared Business Success is seeking a ...
Manager, Client Success
Dallas, TX · On-site
$135K - $165K/yr
Lead and coach a team of account managers that service Datavant customers to ensure meeting format ... Support client success planning and identify opportunities to expand client engagement through ...
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Manager, Client Success
Dallas, TX · On-site
$135K - $165K/yr
Lead and coach a team of account managers that service Datavant customers to ensure meeting format ... Support client success planning and identify opportunities to expand client engagement through ...
Client Success Manager
Southfield, MI · On-site
Client Success Manager (Hybrid - MI) About 700Credit 700Credit is the industry leader in providing ... Act as a trainer and coach : Provide ongoing training, support, and coaching to clients, helping ...
Client Success Manager
Southfield, MI · On-site
Client Success Manager (Hybrid - MI) About 700Credit 700Credit is the industry leader in providing ... Act as a trainer and coach : Provide ongoing training, support, and coaching to clients, helping ...
Client Success Manager
Southfield, MI · On-site
Client Success Manager (Hybrid - MI) 700Credit is the industry leader in providing cutting-edge ... Act as a trainer and coach: Provide ongoing training, support, and coaching to clients, helping ...
Client Success Manager
Southfield, MI · On-site
Client Success Manager (Hybrid - MI) 700Credit is the industry leader in providing cutting-edge ... Act as a trainer and coach: Provide ongoing training, support, and coaching to clients, helping ...
Client Success Manager
Southfield, MI · On-site
Description Client Success Manager (Hybrid - MI) About 700Credit 700Credit is the industry leader ... Act as a trainer and coach : Provide ongoing training, support, and coaching to clients, helping ...
Client Success Manager
Southfield, MI · On-site
Description Client Success Manager (Hybrid - MI) About 700Credit 700Credit is the industry leader ... Act as a trainer and coach : Provide ongoing training, support, and coaching to clients, helping ...
As a Client Success Officer within the Commercial Bank, you will serve as a key liaison for ... financial coaching and more. Additional details about total compensation and benefits will be ...
As a Client Success Officer within the Commercial Bank, you will serve as a key liaison for ... financial coaching and more. Additional details about total compensation and benefits will be ...
Client Success Manager
Cincinnati, OH · On-site
Client Success Manager The Client Success Manager is dedicated to ensuring retention and upgrading ... Time management skills * Ability to learn and adapt to coaching & direction Supervisory ...
Client Success Manager
Cincinnati, OH · On-site
Client Success Manager The Client Success Manager is dedicated to ensuring retention and upgrading ... Time management skills * Ability to learn and adapt to coaching & direction Supervisory ...
Client Success Manager
Southfield, MI · On-site
Job Type Full-time Description Client Success Manager (Hybrid - MI) About 700Credit 700Credit is ... Act as a trainer and coach : Provide ongoing training, support, and coaching to clients, helping ...
Client Success Manager
Southfield, MI · On-site
Job Type Full-time Description Client Success Manager (Hybrid - MI) About 700Credit 700Credit is ... Act as a trainer and coach : Provide ongoing training, support, and coaching to clients, helping ...
Client Success Manager
San Francisco, CA · On-site
The Client Success Manager will look for opportunities to expand our reach within customers adding ... Arrange ongoing training and coaching sessions * Conduct periodic health checks and managing the ...
Client Success Manager
San Francisco, CA · On-site
The Client Success Manager will look for opportunities to expand our reach within customers adding ... Arrange ongoing training and coaching sessions * Conduct periodic health checks and managing the ...
Client Success Manager
San Francisco, CA · On-site
The Client Success Manager will look for opportunities to expand our reach within customers adding ... Arrange ongoing training and coaching sessions * Conduct periodic health checks and managing the ...
Client Success Manager
San Francisco, CA · On-site
The Client Success Manager will look for opportunities to expand our reach within customers adding ... Arrange ongoing training and coaching sessions * Conduct periodic health checks and managing the ...
Client Success Manager
Atlanta, GA · Remote
Serve as client advocate & trusted advisor, providing guidance, best practice coaching and creative thought leadership. * Provide training & relevant resources by leading webinars, Client Success ...
Quick apply
Client Success Manager
Atlanta, GA · Remote
Serve as client advocate & trusted advisor, providing guidance, best practice coaching and creative thought leadership. * Provide training & relevant resources by leading webinars, Client Success ...
Lead, coach, mentor, and performancemanage a team of Client Success Managers * Set clear expectations, objectives, and success plans aligned to Client Success strategy * Conduct regular onetoones ...
Lead, coach, mentor, and performancemanage a team of Client Success Managers * Set clear expectations, objectives, and success plans aligned to Client Success strategy * Conduct regular onetoones ...
Lead, coach, mentor, and performancemanage a team of Client Success Managers * Set clear expectations, objectives, and success plans aligned to Client Success strategy * Conduct regular onetoones ...
Lead, coach, mentor, and performancemanage a team of Client Success Managers * Set clear expectations, objectives, and success plans aligned to Client Success strategy * Conduct regular onetoones ...
Lead, coach, mentor, and performancemanage a team of Client Success Managers * Set clear expectations, objectives, and success plans aligned to Client Success strategy * Conduct regular onetoones ...
Lead, coach, mentor, and performancemanage a team of Client Success Managers * Set clear expectations, objectives, and success plans aligned to Client Success strategy * Conduct regular onetoones ...
The Director, Client Success is responsible for overall management and service delivery of assigned ... Provides coaching, feedback and holds accountability for results and behaviors * Serves as positive ...
The Director, Client Success is responsible for overall management and service delivery of assigned ... Provides coaching, feedback and holds accountability for results and behaviors * Serves as positive ...
Lead, coach, mentor, and performancemanage a team of Client Success Managers * Set clear expectations, objectives, and success plans aligned to Client Success strategy * Conduct regular onetoones ...
Lead, coach, mentor, and performancemanage a team of Client Success Managers * Set clear expectations, objectives, and success plans aligned to Client Success strategy * Conduct regular onetoones ...
Lead, coach, mentor, and performancemanage a team of Client Success Managers * Set clear expectations, objectives, and success plans aligned to Client Success strategy * Conduct regular onetoones ...
Lead, coach, mentor, and performancemanage a team of Client Success Managers * Set clear expectations, objectives, and success plans aligned to Client Success strategy * Conduct regular onetoones ...
Client Success Coach information
See salary details
$19.5K - $24K
10% of jobs
$24K - $28.5K
0% of jobs
$28.5K - $33K
7% of jobs
$36.4K is the 25th percentile. Wages below this are outliers.
$33K - $37.5K
11% of jobs
$37.5K - $42K
13% of jobs
The median wage is $44.1K / yr.
$42K - $46.5K
20% of jobs
$50.3K is the 75th percentile. Wages above this are outliers.
$46.5K - $51K
17% of jobs
$51K - $55.5K
12% of jobs
$55.5K - $60K
4% of jobs
$60K - $64.5K
2% of jobs
$64.5K - $69K
4% of jobs
$19.5K
$44.7K
$69K
How much do client success coach jobs pay per year?
As of May 28, 2026, the average yearly pay for client success coach in the United States is $44,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $51,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Client Success Coach, and why are they important?
To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.
How does a Client Success Coach typically collaborate with other departments to ensure client satisfaction?
Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.
What is a Client Success Coach?
A Client Success Coach is a professional dedicated to helping clients achieve their goals by providing guidance, support, and resources throughout their journey with a product or service. They act as a liaison between the client and the company, ensuring that the client’s needs are met and that they are satisfied with the services provided. Client Success Coaches focus on building strong relationships, offering personalized solutions, and proactively addressing any issues to maximize client retention and success.
What is the difference between Client Success Coach vs Customer Support Specialist?
| Aspect | Client Success Coach | Customer Support Specialist |
|---|---|---|
| Required Credentials | Relevant experience, certifications in customer success or account management often preferred | Technical knowledge, customer service skills, sometimes certifications in support tools |
| Work Environment | Proactive engagement, strategic planning, ongoing client relationship management | Reactive problem-solving, technical troubleshooting, responding to customer inquiries |
| Employer & Industry Usage | Used in SaaS, tech, and service industries focusing on client retention and growth | Common across retail, telecom, tech, and service sectors handling support tickets |
The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.
More about Client Success Coach jobs
What cities are hiring for Client Success Coach jobs? Cities with the most Client Success Coach job openings:
What states have the most Client Success Coach jobs? States with the most job openings for Client Success Coach jobs include:
What job categories do people searching Client Success Coach jobs look for? The top searched job categories for Client Success Coach jobs are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 3 days ago
Job description
Client Success is the front line of VTS's retention engine. As a Client Success Manager (CSM), you are the tactical expert who partners directly with commercial real estate teams to ensure they are extracting maximum value from our platform.
With the support of powerful data-driven workflows and advanced VTS AI tools, you will own and manage a dedicated portfolio of accounts. You'll act as a core strategic advisor for our users-driving value through high-velocity adoption, and turning daily users into VTS champions. Simply put, when our CSMs succeed, our customers thrive and continue to grow with us.
** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. **What you can expect as a Client Success Manager:
This isn't your typical account management role. At VTS, you'll join a high-impact, AI-augmented CS team that's rethinking how modern client success is done.
You will:
You're not just looking to execute tasks; you love building relationships, solving complex client problems, and guiding clients toward clear, successful outcomes.
You could be a great fit if:
What VTS Values & How We Show It
ABOUT VTS
VTS is the only AI-driven technology platform enabling intelligent real estate by unifying industry professionals, investors, and their customers at scale. In 2013, VTS revolutionized commercial real estate leasing operations with what is now VTS Lease. Today, VTS AI is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by the real estate industry globally.
With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE.
VTS maintains offices in New York City, London, Toronto, Chicago.
To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn.
Pay Transparency
At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $90,000 and $100,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography.
EEO Guidelines
VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement.
If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com
Privacy Policy
With the support of powerful data-driven workflows and advanced VTS AI tools, you will own and manage a dedicated portfolio of accounts. You'll act as a core strategic advisor for our users-driving value through high-velocity adoption, and turning daily users into VTS champions. Simply put, when our CSMs succeed, our customers thrive and continue to grow with us.
** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. **What you can expect as a Client Success Manager:
This isn't your typical account management role. At VTS, you'll join a high-impact, AI-augmented CS team that's rethinking how modern client success is done.
You will:
- Own Your Book of Business: Act as the primary point of contact and trusted partner for a dedicated portfolio of accounts, establishing long-term relationships with key stakeholders.
- Optimize & Transform Workflows: Lead the charge in helping clients transition from slow, manual processes into streamlined digital workflows within VTS, teaching users how to leverage the platform to accelerate business.
- Drive Proactive Account Health: Monitor usage metrics and adoption insights to catch "at-risk" users early, stepping in with targeted proactive outreach.
- Execute Retention Strategies: Manage client value realization to secure renewals and collaborate closely with our Sales teams to spot account expansion and upsell opportunities.
- Conduct Business Reviews: Lead regular business reviews to align the platform's capabilities with your clients' ongoing operational goals.
- Collaborate Cross-Functionally: Work hand-in-hand with Product, Support, and Sales teams to advocate fiercely for client feature requests and directly influence our product roadmap.
You're not just looking to execute tasks; you love building relationships, solving complex client problems, and guiding clients toward clear, successful outcomes.
You could be a great fit if:
- You bring 2-3 years of experience in Customer Success, Account Management, or a similar client-facing role within a SaaS, PropTech, or Real Estate environment.
- You are deeply curious, coachable, tech-savvy, and highly adept at mastering and troubleshooting complex digital workflows.
- You are a strong communicator who can translate technical concepts into simple, actionable business insights for non-technical users.
- You can manage multiple client projects simultaneously while maintaining a sharp attention to detail and hitting your goals in a fast-paced environment.
What VTS Values & How We Show It
- Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!
- Be Customer Obsessed - We're employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!
- Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!
- Move as One - We work in an open floor plan to promote cross-functional collaboration.
- Take Ownership - Be an owner of the company you're building with our equity packages.
- Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!
ABOUT VTS
VTS is the only AI-driven technology platform enabling intelligent real estate by unifying industry professionals, investors, and their customers at scale. In 2013, VTS revolutionized commercial real estate leasing operations with what is now VTS Lease. Today, VTS AI is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by the real estate industry globally.
With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence. VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide. VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE.
VTS maintains offices in New York City, London, Toronto, Chicago.
To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn.
Pay Transparency
At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $90,000 and $100,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography.
EEO Guidelines
VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement.
If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at ta@vts.com
Privacy Policy