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Client Success Coach Jobs in Utah (NOW HIRING)

Awardco

Commercial Client Success Manager

Lindon, UT · On-site

As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial ... Confident, coachable, and thrives in a fast-moving environment. Why Awardco: * We have a ...

Clozd

Client Success Program Manager

Lehi, UT · On-site

Do you love working with, coaching, and learning from your peers? The best Clozd PMs are not "don't ... Develop strong client relationships and become a master of our clients' business models, products ...

Clozd

Client Success Program Manager

Lehi, UT · On-site

Do you love working with, coaching, and learning from your peers? The best Clozd PMs are not "don't ... Develop strong client relationships and become a master of our clients' business models, products ...

Clozd

Client Success Program Manager

Lehi, UT · On-site

Do you love working with, coaching, and learning from your peers? The best Clozd PMs are not "don't ... Develop strong client relationships and become a master of our clients' business models, products ...

Global Payments

Manager, Customer Success

Lindon, UT · On-site

Reduce client attrition and protect recurring revenue by identifying at-risk accounts, coaching ... Proven success leading and developing customer-facing teams, with 5+ years of leadership experience ...

Chghealthcare

Client Executive

Salt Lake City, UT

$72K/yr

... of client success and delivery as part of CHG's Enterprise Client Solutions team. They are ... Coach and mentor team members by conducting weekly one on one meetings, side by side coaching and ...

Alpine Legacy Group

Client Consultant

West Jordan, UT · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... Positive, coachable, and eager to grow personally and professionally. * Self-motivated with strong ...

Alpine Legacy Group

Client Consultant

Vernal, UT · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... Positive, coachable, and eager to grow personally and professionally. * Self-motivated with strong ...

Alpine Legacy Group

Client Consultant

Midvale, UT · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... Positive, coachable, and eager to grow personally and professionally. * Self-motivated with strong ...

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All JobsClient Success Coach JobsClient Success Coach Jobs in Utah

Client Success Coach information

See Utah salary details

$17.8K

$40.7K

$62.8K

How much do client success coach jobs pay per year?

As of Jul 19, 2026, the average yearly pay for client success coach in Utah is $40,688.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,300.00 and $46,400.00 per year, depending on experience, location, and employer.

How to get a job as a client success manager?

To become a client success manager, candidates typically need a bachelor's degree in business, marketing, or related fields, along with strong communication and problem-solving skills. Relevant experience in customer service or account management is often required, and familiarity with customer relationship management (CRM) tools can be beneficial. Certifications in customer success or project management may enhance prospects.

How does a Client Success Coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is a client success coach?

A client success coach is a professional who helps clients achieve their goals by providing guidance, support, and education. They often work in industries like SaaS or consulting, using communication skills and customer management tools to ensure client satisfaction and retention.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

What jobs make $3,000 a month without a degree?

A Client Success Coach can earn around $3,000 or more per month, especially with experience and strong communication skills, often working remotely or in customer service environments. Other roles that may reach this income level without a degree include sales representatives, administrative managers, and certain technical support or IT roles, which may require certifications or specialized training. Income varies based on industry, location, and individual performance.

What are the key skills and qualifications needed to thrive as a Client Success Coach, and why are they important?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.

What is the highest paying job in customer service?

In customer service, roles such as Customer Success Managers or Client Success Directors tend to have the highest salaries, often exceeding six figures with experience and industry specialization. These positions typically require strong communication skills, industry knowledge, and leadership abilities, and may involve managing large accounts or teams.
What are popular job titles related to Client Success Coach jobs in Utah? For Client Success Coach jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Client Success Coach jobs in Utah look for? The top searched job categories for Client Success Coach jobs in Utah are:
What cities in Utah are hiring for Client Success Coach jobs? Cities in Utah with the most Client Success Coach job openings:
Client Success Coach jobs near you
Commercial Client Success Manager

Commercial Client Success Manager

Awardco

Lindon, UT • On-site

Full-time

Re-posted 7 days ago

Job description

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest-growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts-especially our own employees! And as winners of Glassdoor's Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.
As a Client Success Manager, you'll be instrumental in managing a portfolio of 25-30 commercial clients, overseeing their journey post-onboarding. Your focus will be on ensuring client retention, driving platform adoption, and identifying opportunities for growth. If you're adept at building strategic relationships, leveraging data to inform client strategies, and proactively addressing challenges in a fast-paced SaaS environment, we encourage you to apply.
What you will do:
  • Manage a book of 25-30 commercial clients with contract values ranging from $70K-$150K
  • Own client relationships post-onboarding, focusing on retention, adoption, and growth
  • Conduct QBRs and strategic touchpoints that align Awardco's value to client's business goals
  • Partner with Sales and Renewals team on renewal and upsell opportunities
  • Identify risks early and proactively build mitigation strategies
  • Leverage platform data to inform client strategy and measure success
  • Educate clients on best practices, platform features, and program improvements
  • Work cross-functionally with Product, Support, and Engineering to resolve client challenges
  • Track client activity and health using Salesforce and ChurnZero
  • Deliver an exceptional customer experience rooted in responsiveness and value
What you will bring:
  • 2-3 years of experience in Customer Success, Account Management, or a related client-facing role in a SaaS environment.
  • Bachelor's degree or equivalent experience
  • Proven success managing 20-30 B2B accounts with ACVs of $70K-$150K
  • Strong verbal and written communication skills with executive presence
  • Proficiency in Salesforce, ChurnZero (or a similar CS platform), and Google Workspace
  • Ability to work independently, prioritize tasks, and own outcomes
  • Experience Leading client strategy sessions like QBRs and check-ins
  • Experience driving renewals and expansions alongside a sales partner
  • Experience working cross-functionally to resolve client issues and escalate feedback
  • Experience analyzing data and presenting actionable insights
  • Proactive, strategic thinker with a bias for action
  • Naturally curious and always looking to improve
  • Strong sense of accountability and ownership
  • Confident, coachable, and thrives in a fast-moving environment.
Why Awardco:
  • We have a revolutionary, client-approved product.
  • One of the fastest growing companies in the nation: 3x Inc. 500, 2x Deloitte Technology Fast 500, 2x Mountain West Capital Network Fast 100, 3x Fast 50 (Utah Business), and 3x UV50 Fastest Growing Companies (BusinessQ), to name just a few.
  • Great Place to Work certified, ranked in Inc. Best Workplaces, one of the Best and Brightest companies to work for, and ranked on the Salt Lake Tribune's Top Workplaces.
  • Backed by renowned investors, both local and national.

Awardco is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Disclaimer: Please be aware that all official communication regarding your application will only come from an email address ending in @awardco.com. If you receive any communication from a different domain, it may be fraudulent, and we encourage you to report it.

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