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Client Success Coach Jobs (NOW HIRING)

Talent Voyager

Client Success Coach

Tampa, FL · On-site

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role. You will own the full client ...

Talent Voyager

Client Success Coach

Tampa, FL · On-site

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role. You will own the full client ...

Talent Voyager

Client Success Coach

Tampa, FL

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role. You will own the full client ...

Impact Clients

Client Success Coach (CSM)

$8.0K - $12K/mo

We're looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu's online education company. Our mission is simple: help everyday people launch impactful online digital ...

Buildofarm

Success Coach (Business Growth)

Denver, CO · On-site +1

$50K - $60K/yr

Identify client roadblocks, troubleshoot issues, and coordinate with internal teams as needed ... Qualifications Experience in coaching, consulting, or client success roles, ideally in high-ticket ...

Valley College

Student Success Coach

Cleveland, OH

... client-facing interaction preferred. * No licensure is required. SUPERVISORY CONTROL Direct Report ... Senior Success Coach Oversite: Online Director of Academic Affairs May receive collaborative ...

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Client Success Coach information

See salary details

$19.5K

$44.7K

$69K

How much do client success coach jobs pay per year?

As of Jun 19, 2026, the average yearly pay for client success coach in the United States is $44,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $51,000.00 per year, depending on experience, location, and employer.

How to get a job as a client success manager?

To become a client success manager, candidates typically need a bachelor's degree in business, marketing, or related fields, along with strong communication and problem-solving skills. Relevant experience in customer service or account management is often required, and familiarity with customer relationship management (CRM) tools can be beneficial. Certifications in customer success or project management may enhance prospects.

How does a Client Success Coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is a client success coach?

A client success coach is a professional who helps clients achieve their goals by providing guidance, support, and education. They often work in industries like SaaS or consulting, using communication skills and customer management tools to ensure client satisfaction and retention.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

What qualifications are needed for a CSM role?

A Client Success Manager (CSM) role typically requires a bachelor's degree in business, marketing, or a related field. Relevant skills include strong communication, problem-solving, and customer relationship management, often supported by experience with CRM tools like Salesforce. Certifications such as Certified Customer Success Manager (CCSM) can enhance prospects.

What are the key skills and qualifications needed to thrive as a Client Success Coach, and why are they important?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.

How do I become a success coach?

To become a success coach, individuals typically need strong communication and interpersonal skills, relevant experience in coaching or mentoring, and often a certification in coaching or a related field. Gaining knowledge of coaching methodologies and tools, such as active listening and goal-setting techniques, is also beneficial. Many success coaches pursue certifications from recognized organizations to enhance credibility and job prospects.
More about Client Success Coach jobs
What cities are hiring for Client Success Coach jobs? Cities with the most Client Success Coach job openings:
What states have the most Client Success Coach jobs? States with the most job openings for Client Success Coach jobs include:
What job categories do people searching Client Success Coach jobs look for? The top searched job categories for Client Success Coach jobs are:
Client Success Coach jobs near you
Infographic showing various Client Success Coach job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,694 per year, or $21.5 per hour.

Client Success Coach

Talent Voyager

Tampa, FL • On-site

Full-time

Posted 23 days ago

Be an early applicant

Job description

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital marketing agency CEOs.

This is not a passive account management role. You will own the full client lifecycle — from onboarding to program completion driving strategy, accountability, implementation, and retention.

Your primary KPI: client retention (minimum 70%).

You will manage up to 40 concurrent clients, acting as a strategic advisor, business coach, and relationship owner.

Location: Tampa, Florida — Rocky Point area (the company is open to both hybrid and remote arrangements for the right candidate)

Key ResponsibilitiesClient Onboarding
  • Conduct welcome and onboarding calls
  • Set expectations and establish rapport
  • Lead initial strategy discussions
Relationship Management
  • Own full client journey
  • Run regular check-ins
  • Identify churn risks early and re-engage clients
  • Maintain real-time task visibility in ClickUp
  • Communicate proactively via Slack
Strategic Coaching
  • Guide clients through agency growth strategies
  • Help troubleshoot business challenges
  • Provide clear, actionable recommendations
  • Hold clients accountable to execution
Retention & Revenue
  • Maintain 70%+ retention at 12-week mark
  • Present upsells when aligned with client success
  • Manage recurring revenue book of business

Requirements

3+ years in Client Success or Account Management with a clear focus on revenue growth, client expansion, and upselling opportunities.

Proven experience selling high-ticket services, coaching programs, consulting engagements, or similar solutions valued at $20,000+ per sale.

Demonstrated ability to manage the full client lifecycle while identifying and converting additional revenue opportunities.

Experience working with digital marketing agencies or similar service businesses

Strong understanding of digital marketing fundamentals (paid ads, funnels, client acquisition models)

Experience managing 25+ concurrent clients preferred

High emotional intelligence and strong communication skills

Highly organized and system-oriented

Willing to work in-office in Tampa (nice to have)

Tools (Preferred)
  • ClickUp
  • Slack
  • GoHighLevel
What Success Looks Like
  • 70%+ client retention
  • Proactive client communication
  • Early churn risk identification
  • High client satisfaction
  • Book of business growth beyond 40 client