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Client Success Coach Jobs (NOW HIRING)

Talent Voyager

Client Success Coach

Tampa, FL · On-site

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role. You will own the full client ...

Talent Voyager

Client Success Coach

Tampa, FL · On-site

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role. You will own the full client ...

Talent Voyager

Client Success Coach

Tampa, FL

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role. You will own the full client ...

Talent Voyager

Client Success Coach

Tampa, FL · On-site

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role. You will own the full client ...

Limitless Agency

Client Success Coach

Tampa, FL · On-site

As a Client Success Coach, you are the primary relationship owner for every client you carry. You are the face they see after they sign, the voice that guides them through the program, and the reason ...

Impact Clients

Client Success Coach (CSM)

$8K - $12K/mo

We're looking for a full-time Client Success Coach to join our fast-growing team at Richard Yu's online education company. Our mission is simple: help everyday people launch impactful online digital ...

Ail

Remote Client Success Coach

Manhattan, NY · Remote

A leading financial services company is seeking professionals to conduct virtual consultations with families across the United States. This fully remote role offers flexible scheduling and ...

Buildofarm

Success Coach (Business Growth)

Denver, CO · On-site +1

$50K - $60K/yr

Identify client roadblocks, troubleshoot issues, and coordinate with internal teams as needed ... Qualifications Experience in coaching, consulting, or client success roles, ideally in high-ticket ...

Valley College

Student Success Coach

Cleveland, OH

... client-facing interaction preferred. * No licensure is required. SUPERVISORY CONTROL Direct Report ... Senior Success Coach Oversite: Online Director of Academic Affairs May receive collaborative ...

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Client Success Coach information

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$19.5K

$44.7K

$69K

How much do client success coach jobs pay per year?

As of May 28, 2026, the average yearly pay for client success coach in the United States is $44,694.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $51,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Coach, and why are they important?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.

How does a Client Success Coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is a Client Success Coach?

A Client Success Coach is a professional dedicated to helping clients achieve their goals by providing guidance, support, and resources throughout their journey with a product or service. They act as a liaison between the client and the company, ensuring that the client’s needs are met and that they are satisfied with the services provided. Client Success Coaches focus on building strong relationships, offering personalized solutions, and proactively addressing any issues to maximize client retention and success.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

More about Client Success Coach jobs
What cities are hiring for Client Success Coach jobs? Cities with the most Client Success Coach job openings:
What states have the most Client Success Coach jobs? States with the most job openings for Client Success Coach jobs include:
What job categories do people searching Client Success Coach jobs look for? The top searched job categories for Client Success Coach jobs are:
Client Success Coach jobs near you
Infographic showing various Client Success Coach job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $44,694 per year, or $21.5 per hour.

Client Success Coach

Talent Voyager

Tampa, FL • On-site

Full-time

Posted 2 days ago

Job description

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital marketing agency CEOs.
This is not a passive account management role. You will own the full client lifecycle - from onboarding to program completion driving strategy, accountability, implementation, and retention.
Your primary KPI: client retention (minimum 70%).
You will manage up to 40 concurrent clients, acting as a strategic advisor, business coach, and relationship owner.
Location :Tampa, Florida - Rocky Point area (in-office required)
Key Responsibilities
Client Onboarding
  • Conduct welcome and onboarding calls
  • Set expectations and establish rapport
  • Lead initial strategy discussions
Relationship Management
  • Own full client journey
  • Run regular check-ins
  • Identify churn risks early and re-engage clients
  • Maintain real-time task visibility in ClickUp
  • Communicate proactively via Slack
Strategic Coaching
  • Guide clients through agency growth strategies
  • Help troubleshoot business challenges
  • Provide clear, actionable recommendations
  • Hold clients accountable to execution
Retention & Revenue
  • Maintain 70%+ retention at 12-week mark
  • Present upsells when aligned with client success
  • Manage recurring revenue book of business

Requirements
3+ years in Client Success, Account Management, or Business Coaching
Experience working with digital marketing agencies or similar service businesses
Strong understanding of digital marketing fundamentals (paid ads, funnels, client acquisition models)
Experience managing 25+ concurrent clients preferred
High emotional intelligence and strong communication skills
Highly organized and system-oriented
Willing to work in-office in Tampa (non-remote)
Tools (Preferred)
  • ClickUp
  • Slack
  • GoHighLevel

What Success Looks Like
  • 70%+ client retention
  • Proactive client communication
  • Early churn risk identification
  • High client satisfaction
  • Book of business growth beyond 40 client

Apply