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Client Success Coach Jobs in Dallas, TX (NOW HIRING)

Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of accountability, engagement, and continuous improvement * Analyze, compile, and present call center ...

As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive ... Coach and engage - to drive performance * Evaluate team and individual performance to achieve ...

As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive ... Coach and engage - to drive performance * Evaluate team and individual performance to achieve ...

As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive ... Coach and engage - to drive performance * Evaluate team and individual performance to achieve ...

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Director of Client Success

Frisco, TX · On-site

$120K - $130K/yr

Lead, coach, and develop the Account Management team while fostering a culture of accountability ... Evaluate Client Success operations, organizational structure, staffing needs, and resource ...

Job Title Client Success Architect Level 2 Job Location Dallas, TX Required Commitment Available ... Participate in career coaching process • Design and implement data marts necessary to consume the ...

Armeta is a company focused on client success and data management, seeking a Client Success ... Participate in career coaching process • Design and implement data marts necessary to consume the ...

Attend internal and external client meetings. * Assist Sales with the Account Plan and Situational Analysis (annual exercise). * Assist the Director of Client Success in mentoring and coaching Client ...

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Client Success Coach information

See Dallas, TX salary details

$19.3K

$44.2K

$68.3K

How much do client success coach jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client success coach in Dallas, TX is $44,213.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $50,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success coach?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.

How does a client success coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

Is customer success a good career?

A career as a Client Success Coach involves helping clients achieve their goals, often requiring strong communication, problem-solving, and relationship management skills. It can be a rewarding role with opportunities for advancement in customer success, account management, or sales, and often involves working with customer success platforms and metrics. The field is growing as companies prioritize customer retention and satisfaction.

What is a client success coach?

A client success coach is a professional who helps clients achieve their goals by providing guidance, support, and education related to a company's products or services. They often work closely with clients to ensure satisfaction, retention, and successful use of offerings, utilizing communication skills and customer relationship management tools. This role typically requires strong interpersonal skills and knowledge of the company's solutions.

What are popular job titles related to Client Success Coach jobs in Dallas, TX?

For Client Success Coach jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Client Success Coach jobs in Dallas, TX look for?

The top searched job categories for Client Success Coach jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Client Success Coach jobs?

Cities near Dallas, TX with the most Client Success Coach job openings:

Infographic showing various Client Success Coach job openings in Dallas, TX as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,213 per year, or $21.3 per hour.

Full-time

Re-posted 24 days ago


Job description

Description
Position: Success Coach, Bilingual
Department: Career Services
Supervisor: Director of Career Services
FLSA: Exempt
Position Summary:
Our Success Coaches are advocates and guides for our clients helping them to remove barriers and create a success plan that will lead to new employment or advancement in their current employment. Success Coaches are deeply caring individuals with strong motivation to see their clients succeed through one-on-one coaching sessions that connect clients to training pathways, assess needs, and provide wrap-around supports. Success Coaches are team players with a commitment to collaborative work streams and a heightened level of initiative to get things done. Success Coaches understand when working with vulnerable populations you will wear "many hats", will be expected to get results in a fast-paced environment, and be comfortable with purposeful change on a daily basis.
The Mission:
At the Goodwill Dallas, we change lives one job at a time by empowering people with disabilities and other barriers through job training and employment at Goodwill and in the community. We achieve our mission by living our core values of Respect, Commitment, Improvement, and Integrity.
Core Duties & Responsibilities:
  • Works with Career Service Team (Team) to understand clients' backgrounds and barriers through a robust intake process.
  • Collaborates with Team and other departments and clients to identify training needs and assists with enrollment in training programs and/or path to credentials.
  • Plans with each client to create an Individual Career and Financial Plan (ICFP) and supports client progression through completion of the ICFP.
  • Maintains knowledge about other social service agencies and provides wrap-around supports and resource referrals.
  • Actively works with Team to meet grant requirements.
  • Assists Team and clients to determine eligibility to access specialized grant funded services.
  • Completes weekly check-ins throughout training and service delivery.
  • Delivers various basic digital literacy skills trainings that meets student and employer needs, including teaching students how to operate computer software and assesses their abilities to use computers, while maintaining accurate class rosters and standards of training delivery
  • Maintains accurate records in Client Management System database.
  • Reviews and analyzes service reports with Director to drive efficient and effective service delivery.
  • Performs other duties as assigned.
  • Some travel within the Goodwill Dallas Service area may be required, as well as travel to and from partner sites for mobile service delivery.

Preferred/Required Qualifications:
  • S. or B.A. in social services, business, or related field, preferred, or equivalent years of related experience may be substituted for degree requirement at the discretion of Goodwill Dallas.
  • Bilingual skills (Spanish speaking) required.
  • Minimum of two years of staffing, social work, or workforce development or related experience. A varied work history is a plus.
  • Knowledge of employment placement for individuals with disabilities is a plus.
  • Knowledge of employment placement techniques, the local job market, and employer's expectations.
  • Excellent computer and communication skills with ability to lead presentations as/if required. Facilitation experience and/or curriculum development is a plus.
  • Flexibility to adapt to tasks as required by clients and/or leadership.
  • Ability to work effectively as a member of the Mission Services Team and under the direct guidance of the Director of Career Services.
  • Complete required courses and obtain required certifications (UNTWISE Job Skills, Job Placement, First Aid, CPR) and obtain other employment related credentials as necessary.
  • Some driving and travel around the Goodwill Dallas territory is involved thus individual must have a reliable source of personal transportation.

Goodwill Dallas seeks to create an inclusive and dynamic team environment where people of diverse backgrounds, experiences, abilities, and perspectives can thrive and have a positive impact to achieving our mission. This job posting generally captures the key duties and qualifications for the role but is not considered to be all inclusive. If this opportunity and the Goodwill Dallas mission speak to you, we encourage you to apply.