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Client Success Coach Jobs in Kentucky (NOW HIRING)

$80 - $100/hr

You\'ll partner closely with Sales, Product, and Operations leaders to drive client success while coaching and developing teams that consistently exceed performance expectations. This is an ideal ...

New

$90 - $130/hr

... client success plan for each assigned account + Conduct regular business reviews to measure ... Self-driven, coachable, and energized by a growth mindset* Demonstrated ability to create great ...

New

$140 - $234/hr

Support Client Growth and Organizational Success Partner with Account Management and cross ... Experience leading, coaching, and developing teams. * Experience working directly with clients ...

New

Director of Client Services

Louisville, KY ยท On-site

$100 - $130/hr

Leading, coaching, and developing the account management team to ensure strong performance ... success, or a related clientโ€‘facing leadership role. * Proven ability to build strong client ...

Leading, coaching, and developing the account management team to ensure strong performance ... success, or a related client-facing leadership role. * Proven ability to build strong client ...

Leading, coaching, and developing the account management team to ensure strong performance ... success, or a related client-facing leadership role. * Proven ability to build strong client ...

Leading, coaching, and developing the account management team to ensure strong performance ... success, or a related client-facing leadership role. * Proven ability to build strong client ...

You motivate and coach others, coming together to solve complex problems. As you increase in ... You utilize your proficiency in MDM platforms and data management to drive client success and ...

$140 - $200/hr

You'll be the strategic counterpart to client executive leadership, the owner of a high-value ... Act as a player-coach for the senior CS team -- reviewing account plans and QBRs, and lifting ...

New

Client Consultant

Frankfort, KY ยท On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... Positive, coachable, and eager to grow personally and professionally. * Self-motivated with strong ...

Client Consultant

Fort Mitchell, KY ยท On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... Positive, coachable, and eager to grow personally and professionally. * Self-motivated with strong ...

Client Consultant

Nicholasville, KY ยท On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... Positive, coachable, and eager to grow personally and professionally. * Self-motivated with strong ...

Client Consultant

Frankfort, KY ยท On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... Positive, coachable, and eager to grow personally and professionally. * Self-motivated with strong ...

Client Consultant

Fort Mitchell, KY ยท On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... Positive, coachable, and eager to grow personally and professionally. * Self-motivated with strong ...

Client Consultant

Nicholasville, KY ยท On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... Positive, coachable, and eager to grow personally and professionally. * Self-motivated with strong ...

... success metrics. * Navigate complex buying processes, including RFPs, board approvals, and budget ... Partner with coaches, implementation, and retention teams to support deal transitions and surface ...

$80 - $196/hr

Drive Client Success:** Host collaborative working sessions to gather business requirements ... Work alongside internal peers on fast-paced, multi-client engagements while coaching newer team ...

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Showing results 1-20

Client Success Coach information

See Kentucky salary details

$16.9K

$38.8K

$59.9K

How much do client success coach jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client success coach in Kentucky is $38,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,800.00 and $44,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success coach?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.

How does a client success coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

Is customer success a good career?

A career as a Client Success Coach involves helping clients achieve their goals, often requiring strong communication, problem-solving, and relationship management skills. It can be a rewarding role with opportunities for advancement in customer success, account management, or sales, and often involves working with customer success platforms and metrics. The field is growing as companies prioritize customer retention and satisfaction.

What is a client success coach?

A client success coach is a professional who helps clients achieve their goals by providing guidance, support, and education related to a company's products or services. They often work closely with clients to ensure satisfaction, retention, and successful use of offerings, utilizing communication skills and customer relationship management tools. This role typically requires strong interpersonal skills and knowledge of the company's solutions.

What are popular job titles related to Client Success Coach jobs in Kentucky?

For Client Success Coach jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Client Success Coach jobs in Kentucky look for?

The top searched job categories for Client Success Coach jobs in Kentucky are:

What cities in Kentucky are hiring for Client Success Coach jobs?

Cities in Kentucky with the most Client Success Coach job openings:

Remote Client Success Representative (Growth & Leadership Track)

Globe Life American Income Division

Louisville, KY โ€ข On-site, Remote

Full-time

Medical, Life

Posted 6 days ago


Job description

Remote Client Success Representative (Growth & Leadership Track)
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)Build Your Career From Anywhere
100% Remote | Flexible Schedule | Career Growth
Are you looking for a remote career where your success is determined by your ambition, commitment, and willingness to learn-not simply your previous experience?
AO is seeking motivated, people-focused professionals to join our growing team as Remote Client Success Representatives. This fully remote opportunity allows you to develop valuable professional skills, build meaningful client relationships, and advance into leadership through mentorship and performance.
Whether you're beginning your career, changing industries, or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we'll provide the training, coaching, and ongoing support you need to succeed.
No prior insurance experience is required.About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, AO is committed to helping families protect their financial future while investing in the long-term success of our representatives through mentorship, professional development, and performance-based advancement.
Since 2020, we've operated in a fully remote environment, providing our team members with the flexibility to work from anywhere while staying connected through industry-leading technology, virtual collaboration, and ongoing training.What You'll Do
As a Remote Client Success Representative, you'll work with clients who have requested information regarding their available benefits while delivering outstanding service throughout the client experience.Client Success Responsibilities
  • Meet with clients virtually through Zoom and scheduled phone appointments
  • Build long-term client relationships through exceptional service and communication
  • Answer questions regarding available benefit programs and coverage options
  • Educate clients so they can make informed decisions
  • Assist clients with applications, enrollments, and policy updates
  • Maintain accurate client records and follow-up communications
  • Provide ongoing support throughout the client experience
Professional Development
  • Participate in structured virtual training and mentorship
  • Strengthen communication, leadership, and relationship-building skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Participate in leadership development opportunities designed to help you grow professionally
What We Offer๐Ÿก 100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling after training
  • No commuting
  • Modern virtual work environment
  • Healthy work-life balance
๐Ÿ“š Training & Mentorship
  • Comprehensive onboarding
  • Weekly virtual coaching
  • One-on-one mentorship
  • Leadership development programs
  • Ongoing professional growth opportunities
๐Ÿ’ฐ Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Recognition programs
  • Leadership advancement opportunities
๐ŸŒŸ Benefits & Perks
Eligible representatives may have access to:
  • Medical reimbursement program
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Company-sponsored incentive travel
  • Industry-leading virtual technology and collaboration tools
Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent communication and active listening skills
  • Positive attitude and professional demeanor
  • Strong relationship-building abilities
  • Self-motivation and accountability
  • Strong organizational and problem-solving skills
  • Ability to work independently in a remote environment
  • Adaptability and a willingness to learn
  • Commitment to delivering exceptional client experiences
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Retail
  • Hospitality
  • Healthcare
  • Sales
  • Administrative Support
  • Call Center Operations
  • Education

No prior insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.Why Join AO?
At AO, we believe careers should provide more than a paycheck-they should offer purpose, flexibility, professional development, and opportunities for long-term success.
When you join AO, you'll have the opportunity to:
  • Build a rewarding remote career with long-term growth potential
  • Learn from experienced mentors and leaders
  • Advance based on performance-not seniority
  • Develop transferable communication and leadership skills
  • Work in a collaborative, supportive virtual environment
  • Help working families better understand and access valuable benefits
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain a reliable high-speed internet connection
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with a member of our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.Ready to Build Your Future?
If you're ready to build a flexible remote career where your growth is supported, your achievements are recognized, and your success is determined by your effort, we'd love to hear from you.
Apply today and begin building a rewarding career with AO.Work From Home. Build Relationships. Grow Your Career. ๐Ÿš€