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Client Success Coach Jobs in Kentucky (NOW HIRING)

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Account Executive Media Sales

Burlington, KY · On-site

Are outgoing, coachable, and competitive * Want to win and expect results from your effort * Bring ... Build and grow relationships with key decision-makers to drive long-term client success. * Deliver ...

Adsposure

Account Executive Media Sales

Burlington, KY · On-site

Are outgoing, coachable, and competitive * Want to win and expect results from your effort * Bring ... Build and grow relationships with key decision-makers to drive long-term client success. * Deliver ...

EST03 INC

Account Executive Media Sales

Burlington, KY · Remote

Are outgoing, coachable, and competitive * Want to win and expect results from your effort * Bring ... Build and grow relationships with key decision-makers to drive long-term client success. * Deliver ...

Ulteig Engineers, Inc.

$160 - $217/hr

... support client success, and position Ulteig for continued growth. Ulteig is employee-owned ... Lead leaders by coaching, mentoring, and developing management staff through regular leadership ...

New

Nuveen

$128 - $175/hr

Educates and coaches client-facing Retirement Solutions associates on TIAA's core products and ... Demonstrated track record of success* Strong presentation skills* Ability to develop strategic ...

RSM US LLP

$142 - $286/hr

Build and develop high-performing teams through mentoring, coaching, and professional development ... Foster an innovative, inclusive, and collaborative team culture focused on client success and ...

New

Envision Horizons

$90 - $150/hr

Champion client success through hands-on relationship management: lead QBRs, set clear KPIs, and ... Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and ...

FMB

$127.51/hr

Structured coaching to identify specific opportunities for improvement is conducted and delivered ... success of their position and ultimately the branch. Responsible for making and logging client ...

New

City National Bank

$72 - $115/hr

Responsible for hiring, development, and coaching of branch internal sales/service colleagues ... defines success in terms of the whole team; creates a feeling of belonging in the team. * CLIENT ...

New

Verisma

$110 - $150/hr

Provide leadership, coaching, and guidance to supervisors, managers and team members * Support ... Prior proven success as a people manager * Ability to communicate effectively with internal and ...

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Showing results 41-60

All JobsClient Success Coach JobsClient Success Coach Jobs in Kentucky

Client Success Coach information

See Kentucky salary details

$16.9K

$38.8K

$59.9K

How much do client success coach jobs pay per year?

As of Aug 22, 2026, the average yearly pay for client success coach in Kentucky is $38,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,800.00 and $44,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success coach?

To thrive as a Client Success Coach, you need a solid understanding of customer relationship management, onboarding processes, and problem-solving, often backed by a degree in business or a related field. Familiarity with CRM software such as Salesforce or HubSpot and certifications in customer success methodologies are commonly required. Exceptional communication, active listening, and empathy help build strong client relationships and address concerns effectively. These skills and qualifications are essential for ensuring client satisfaction, fostering loyalty, and driving business growth.

How does a client success coach typically collaborate with other departments to ensure client satisfaction?

Client Success Coaches work closely with teams such as sales, product development, and customer support to address client needs holistically. They often act as a bridge, relaying client feedback to internal teams, coordinating onboarding processes, and ensuring any issues are resolved promptly. Regular communication and cross-functional meetings are common, allowing the coach to advocate for clients while aligning with company objectives. This collaboration is key to building long-term client relationships and driving continuous improvement.

What is the difference between Client Success Coach vs Customer Support Specialist?

AspectClient Success CoachCustomer Support Specialist
Required CredentialsRelevant experience, certifications in customer success or account management often preferredTechnical knowledge, customer service skills, sometimes certifications in support tools
Work EnvironmentProactive engagement, strategic planning, ongoing client relationship managementReactive problem-solving, technical troubleshooting, responding to customer inquiries
Employer & Industry UsageUsed in SaaS, tech, and service industries focusing on client retention and growthCommon across retail, telecom, tech, and service sectors handling support tickets

The main difference is that a Client Success Coach focuses on proactive relationship building and ensuring client success, while a Customer Support Specialist primarily handles reactive troubleshooting and issue resolution. Both roles require strong communication skills, but the Coach role emphasizes strategic engagement to foster long-term client satisfaction.

Is customer success a good career?

A career as a Client Success Coach involves helping clients achieve their goals, often requiring strong communication, problem-solving, and relationship management skills. It can be a rewarding role with opportunities for advancement in customer success, account management, or sales, and often involves working with customer success platforms and metrics. The field is growing as companies prioritize customer retention and satisfaction.

What is a client success coach?

A client success coach is a professional who helps clients achieve their goals by providing guidance, support, and education related to a company's products or services. They often work closely with clients to ensure satisfaction, retention, and successful use of offerings, utilizing communication skills and customer relationship management tools. This role typically requires strong interpersonal skills and knowledge of the company's solutions.

What are popular job titles related to Client Success Coach jobs in Kentucky?

For Client Success Coach jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Client Success Coach jobs in Kentucky look for?

The top searched job categories for Client Success Coach jobs in Kentucky are:

What cities in Kentucky are hiring for Client Success Coach jobs?

Cities in Kentucky with the most Client Success Coach job openings:

Client Success Coach jobs near you

Senior Director Family Economic Advancement

NORTHERN KENTUCKY COMMUNITY ACTION COMMISSION INC

Newport, KY • On-site

$65K - $70K/yr

Full-time

Posted 23 days ago

Job description

Position Title: Senior Director of Family Economic Advancement

Reports To: Vice President of Family Services

Supervises: Employment Services, Financial Empowerment, Small Business Development, Mobility Coaches

Starting Salary $65,000-$70,000

FLSA Status: Exempt

Job Summary: The Senior Director of Family Economic Advancement leads the agency’s strategies to help individuals and families increase income, build assets, and achieve long-term economic stability. This role provides strategic oversight for programs focused on employment, workforce development, small business support, financial literacy, and income enhancement. The director works cross-functionally to remove barriers to economic opportunity, foster community partnerships, and ensure that services are culturally responsive and outcome-driven.

Key Responsibilities Strategic Leadership
  • Lead the design and implementation of economic advancement strategies aligned with the agency’s mission.
  • Set and monitor long-term goals for family income growth, workforce participation, and asset development.
  • Represent the organization in economic mobility partnerships and advocacy forums.
Program Oversight
  • Oversee programs such as job placement, workforce readiness, financial opportunity centers, WEX (work experience), Mobility Coaches, and small business development.
  • Ensure effective service delivery, compliance with funder requirements, and alignment with best practices in economic development.
  • Promote integration with other service areas including housing, education, and health.
Workforce Development & Financial Empowerment
  • Expand job readiness, career pathway, and supportive employment programs.
  • Oversee the delivery of financial coaching, credit building, tax preparation, and budgeting services.
  • Support small business clients and entrepreneurs through training and technical assistance.
 
Partnership Development
  • Build and maintain strong relationships with employers, financial institutions, training providers, and government agencies.
  • Collaborate with local economic development agencies and chambers of commerce to expand opportunities for clients.
  • Leverage public and private funding to grow program capacity.
Team Leadership
  • Supervise and mentor program managers, employment coordinators, and financial empowerment staff.
  • Foster a high-performing, collaborative team culture focused on client success.
  • Ensure continuous training and professional development for all team members.
Data, Evaluation & Compliance
  • Monitor key performance indicators related to employment, earnings, savings, and business success.
  • Ensure accurate and timely reporting to funders, internal leadership, and partners.
  • Use data to drive decision-making and continuous improvement.
Budget & Fund Management
  • Develop and manage department budgets and program-specific grants.
  • Ensure compliance with financial protocols and responsible use of funds.
  • Identify and pursue grant opportunities aligned with economic advancement priorities.
Qualifications
  • Bachelor’s degree in Business Administration, Public Administration, Social Work, or related field (preferred)
  • Minimum of 5-7 years of progressive leadership in workforce development, financial empowerment, or economic mobility
  • Deep understanding of economic equity, asset building, and employment systems
  • Proven ability to lead high-performing teams and build external partnerships
  • Strong knowledge of federal and state workforce programs, financial tools, and entrepreneurial support
  • Excellent data analysis, communication, and strategic planning skills
  • Experience working with low-income, marginalized, or immigrant populations
  • Familiarity with HUD self-sufficiency metrics, FOC models, or business development frameworks
  • Skilled in using CRM and case management systems for outcome tracking
 
JOB DESCRIPTION ACKNOWLEDGEMENT:

*NKCAC is an equal opportunity/affirmative action employer. We strongly encourage people of Color, people with disabilities, women, bilingual people, and former or current recipients of public assistance to apply for available positions.

NKCAC IS A DRUG-FREE WORKPLACE

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