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Coach Customer Service Jobs (NOW HIRING)

The Clark Team

Customer Service Manager

Corona, CA · On-site +1

$89K - $165K/yr

Train, mentor, and coach customer service representatives to enhance their skills and performance * Monitor team performance metrics and generate reports for management review Requirements: * Proven ...

Pavago

Senior Customer Service Lead & Trainer

Coaching and performance improvement * Escalation handling * Customer experience consistency You will play a key role in ensuring customer service agents operate at a high standard across phone ...

Versant Health

Supervisor, Customer Service_OPS

Troy, NY · On-site

$58K - $60K/yr

Coach and develop Customer Service Associates * Excellent communication and written skills * Provide recommendations for improvement to call flow, scripting, and training * Work in conjunction with ...

Nycm

Quality Assurance (Hybrid)

Sherburne, NY · Hybrid

... service and customer satisfaction. Duties & Responsibilities: * Score calls and coach customer facing team members to enhance our customers' experiences through voice, chat, and other personal ...

Nycm

Quality Assurance (Hybrid)

Edmeston, NY · Hybrid

... service and customer satisfaction. Duties & Responsibilities: * Score calls and coach customer facing team members to enhance our customers' experiences through voice, chat, and other personal ...

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Coach Customer Service information

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$24.5K

$58K

$101K

How much do coach customer service jobs pay per year?

As of Jul 1, 2026, the average yearly pay for coach customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Is it hard to get hired at Coach?

The Coach Customer Service role typically requires good communication skills, a friendly attitude, and previous experience in customer service. Hiring processes often include interviews and assessments, and competition can vary based on location and availability. Having relevant skills and a positive attitude can improve chances of being hired.

What is Coach customer service?

Coach customer service involves assisting customers with product inquiries, order issues, returns, and warranty support. Customer service representatives in this role typically communicate via phone, email, or chat and require good communication skills and product knowledge to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive in the Coach Customer Service position, and why are they important?

To thrive as a Coach Customer Service, you need a solid background in customer service best practices, training methodologies, and experience in mentoring or supervisory roles. Familiarity with CRM systems, call center platforms, and workforce management tools, as well as certifications in coaching or customer service (such as ICF or HDI), are often valuable. Exceptional interpersonal skills, active listening, patience, and the ability to motivate others help someone stand out in this position. These combined skills enable coaches to effectively guide and develop team members, resulting in enhanced service quality and customer satisfaction.

What do Coach employees get paid?

Coach customer service employees typically earn an hourly wage that ranges from minimum wage to around $15-$20 per hour, depending on experience and location. Salaries may also include benefits such as employee discounts and flexible schedules. Compensation can vary based on the specific role and store policies.

What is a Coach customer service job description?

A Coach customer service job involves assisting customers with product inquiries, processing transactions, and resolving issues to ensure a positive shopping experience. The role typically requires strong communication skills, product knowledge, and the ability to handle customer concerns efficiently, often using point-of-sale systems and customer service protocols.

What is a Coach Customer Service job?

A Coach Customer Service job involves mentoring and guiding customer service representatives to improve their communication skills, problem-solving abilities, and overall performance. Coaches provide feedback, conduct training sessions, and monitor service interactions to ensure high-quality customer support. They also analyze key performance metrics and work closely with teams to enhance customer satisfaction and efficiency.

What are the primary responsibilities of a Coach Customer Service on a typical day?

A Coach Customer Service typically spends their day monitoring customer interactions, providing feedback, and conducting training sessions to help team members improve their communication and problem-solving skills. They may also develop and update training materials, lead group workshops, and assist with onboarding new staff. Collaboration with supervisors and other department leaders is common to ensure service standards are met and that staff development aligns with company goals. This role is vital in fostering a supportive environment where continuous improvement and high-quality service are prioritized.

More about Coach Customer Service jobs
What cities are hiring for Coach Customer Service jobs? Cities with the most Coach Customer Service job openings:
What are the most commonly searched types of Coach Customer Service jobs? The most popular types of Coach Customer Service jobs are:
What states have the most Coach Customer Service jobs? States with the most job openings for Coach Customer Service jobs include:
What job categories do people searching Coach Customer Service jobs look for? The top searched job categories for Coach Customer Service jobs are:
Coach Customer Service jobs near you
Infographic showing various Coach Customer Service job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 33% Full Time, 47% Part Time, 5% Temporary, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Sleep Coach - Customer Service Representative (53547)

Sleep Coach - Customer Service Representative (53547)

Performance Home Medical

Houston, TX

$13.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Performance Home Medical rating

5.0

Company rating: 5.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Performance Home Medical has been a leader in providing quality products and services since 1995.

At Performance Home Medical, our patients come first. Using the latest technology and best clinical support, we help our patients take control of their conditions and live longer and healthier.

We are seeking a motivated, high energy, individual to join our Clinical Team as a Sleep Coach. In this role, you must be responsible, reliable, detail orientated and can multitask in a fast-paced environment. You must also have good people skills to deal with patients, referral sources, and insurance companies on the phone and internet. Previous professional experience or educational background in healthcare customer service is a plus but not required. A background in medical equipment a plus but we will train the right candidate.

We’ve got a fun, positive, performance-oriented team with a great culture and offer an extensive benefits package including Medical, Dental, Vision, Life, AD&D, 401k, EAP, 8 paid holidays and more. We also offer a comprehensive onboarding and training program to help ensure your success. 

Job descriptions and needs would entail but not limited to:

  • Assists PHM patients on the use of the equipment received and achieving insurance coverage criteria.
  • Pull patient information though electronic sources.
  • Corresponds with referrals and patients on a daily basis.
  • Scheduling patient appointments and assisting Clinicians as directed.
  • Other tasks that may be assigned by the direct supervisor or manager.
  • Troubleshooting patient issues with equipment, virtually and over the phone.
  • Will provide on the job training. 
  • Technologically proficient with strong computer skills.
  • Compassionate and empathetic with a commitment to providing the highest level of patient/customer care.
  • Responsible and reliable.
  • Quick learner.
  • Team player that will contribute to a professional and fun working environment.
  • Skilled in the art of de-escalation when problems arise. 
  • Operate phone systems in a professional manner.
  • Excellent communication skills, both verbal and written.
  • Problem solver with a demonstrated track record of high performance.
  • Positive attitude and a willingness to assist the team as needed.
  • Highly organized and detail oriented.
  • Demonstrates strong attention to detail when interpreting patient data, ensuring accuracy and support through a patient-centered approach. 
  • Prior knowledge / hands-on experience with PAP equipment - Preferred.

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