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Coach Customer Service Jobs in Texas (NOW HIRING)

Steven Gonzales Agency

Customer Service

Converse, TX · On-site

$15 - $20/hr

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. * Create ... Great Customer Service Skills. Benefits Paid Time Off (PTO)###Flexible Schedule###Mon-Fri Schedule#

Achieve

Customer Service

Dallas, TX · On-site +1

$16/hr

From onboarding and new account set up to answering questions and coaching them throughout their ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

Pro-Active

Be Seen First

Customer Service Representative (csr)

Dallas, TX · On-site

$18 - $23/hr

Coachable, dependable, and eager to learn * Ability to thrive in a fast-paced, people-oriented environment * Team player with strong work ethic * Customer service, retail, hospitality, or sales ...

PIIAC

Customer Service Representative CSR

El Paso, TX · On-site

$47K - $70K/yr

Customer Service Representative We are seeking a highly motivated individual for our Customer ... You must be coachable and trainable * Be people-oriented and customer-focused * Are professionally ...

Uzin Utz North America

Customer Service Manager

Waco, TX · On-site

$80K - $100K/yr

Lead, coach, mentor, and develop Customer Service personnel across multiple locations. * Foster a culture of accountability, collaboration, customer focus, and continuous improvement. * Conduct ...

UZIN UTZ Group

Customer Service Manager

Waco, TX · On-site

$80K - $100K/yr

Lead, coach, mentor, and develop Customer Service personnel across multiple locations. * Foster a culture of accountability, collaboration, customer focus, and continuous improvement. * Conduct ...

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All JobsCoach Customer Service JobsCoach Customer Service Jobs in Texas

Coach Customer Service information

See Texas salary details

$22.8K

$54K

$94.1K

How much do coach customer service jobs pay per year?

As of Aug 30, 2026, the average yearly pay for coach customer service in Texas is $54,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,200.00 per year, depending on experience, location, and employer.

What is a Coach Customer Service?

A Coach Customer Service job involves mentoring and guiding customer service representatives to improve their communication skills, problem-solving abilities, and overall performance. Coaches provide feedback, conduct training sessions, and monitor service interactions to ensure high-quality customer support. They also analyze key performance metrics and work closely with teams to enhance customer satisfaction and efficiency.

What are the primary responsibilities of a Coach Customer Service on a typical day?

A Coach Customer Service typically spends their day monitoring customer interactions, providing feedback, and conducting training sessions to help team members improve their communication and problem-solving skills. They may also develop and update training materials, lead group workshops, and assist with onboarding new staff. Collaboration with supervisors and other department leaders is common to ensure service standards are met and that staff development aligns with company goals. This role is vital in fostering a supportive environment where continuous improvement and high-quality service are prioritized.

What are the key skills and qualifications needed to thrive in the Coach Customer Service position, and why are they important?

To thrive as a Coach Customer Service, you need a solid background in customer service best practices, training methodologies, and experience in mentoring or supervisory roles. Familiarity with CRM systems, call center platforms, and workforce management tools, as well as certifications in coaching or customer service (such as ICF or HDI), are often valuable. Exceptional interpersonal skills, active listening, patience, and the ability to motivate others help someone stand out in this position. These combined skills enable coaches to effectively guide and develop team members, resulting in enhanced service quality and customer satisfaction.

How to become a coach customer service?

To become a coach customer service professional, candidates typically need strong communication and problem-solving skills, experience in customer service, and familiarity with coaching techniques or tools. Relevant certifications or training in customer service or coaching can enhance prospects, and some roles may require prior experience in a supervisory or mentoring capacity.

What are popular job titles related to Coach Customer Service jobs in Texas?

For Coach Customer Service jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Coach Customer Service jobs in Texas look for?

The top searched job categories for Coach Customer Service jobs in Texas are:

What cities in Texas are hiring for Coach Customer Service jobs?

Cities in Texas with the most Coach Customer Service job openings:

Coach Customer Service jobs near you
Infographic showing various Coach Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $54,034 per year, or $26 per hour.

Sleep Coach - Customer Service Representative (53984)

Houston, TX • On-site

Performance Home Medical
Health Care and Social Assistance • 51 - 200 employees

5.0

Company rating: 5.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Learn more about Performance Home Medicalexternal

$13.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

Performance Home Medical has been a leader in providing quality products and services since 1995.

At Performance Home Medical, our patients come first. Using the latest technology and best clinical support, we help our patients take control of their conditions and live longer and healthier.

We are seeking a motivated, high energy, individual to join our Clinical Team as a Sleep Coach. In this role, you must be responsible, reliable, detail orientated and can multitask in a fast-paced environment. You must also have good people skills to deal with patients, referral sources, and insurance companies on the phone and internet. Previous professional experience or educational background in healthcare customer service is a plus but not required. A background in medical equipment a plus but we will train the right candidate.

We’ve got a fun, positive, performance-oriented team with a great culture and offer an extensive benefits package including Medical, Dental, Vision, Life, AD&D, 401k, EAP, 8 paid holidays and more. We also offer a comprehensive onboarding and training program to help ensure your success. 

Job descriptions and needs would entail but not limited to:

  • Assists PHM patients on the use of the equipment received and achieving insurance coverage criteria.
  • Pull patient information though electronic sources.
  • Corresponds with referrals and patients on a daily basis.
  • Scheduling patient appointments and assisting Clinicians as directed.
  • Other tasks that may be assigned by the direct supervisor or manager.
  • Troubleshooting patient issues with equipment, virtually and over the phone.
  • Will provide on the job training. 
  • Technologically proficient with strong computer skills.
  • Compassionate and empathetic with a commitment to providing the highest level of patient/customer care.
  • Responsible and reliable.
  • Quick learner.
  • Team player that will contribute to a professional and fun working environment.
  • Skilled in the art of de-escalation when problems arise. 
  • Operate phone systems in a professional manner.
  • Excellent communication skills, both verbal and written.
  • Problem solver with a demonstrated track record of high performance.
  • Positive attitude and a willingness to assist the team as needed.
  • Highly organized and detail oriented.
  • Demonstrates strong attention to detail when interpreting patient data, ensuring accuracy and support through a patient-centered approach. 
  • Prior knowledge / hands-on experience with PAP equipment - Preferred.

What Performance Home Medical employees say

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