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Coach Customer Service Jobs in Ohio (NOW HIRING)

Global Face Group

Customer Service

Columbus, OH · On-site

$15 - $45/hr

Responsibilities: - Assist customers in person with account setup and service options- Provide ... Health and 401K Ongoing coaching and mentorship- Fast-track advancement opportunities- Positive and ...

Alphabe Insight Inc

Customer Service Trainer

Cincinnati, OH · On-site

$34K - $39K/yr

Coach team members on effective communication, problem-solving, and customer interaction techniques ... Stay familiar with company processes and service expectations to ensure training remains relevant ...

New Flyer

Customer Service Representative

Delaware, OH · On-site

$15.25 - $20.75/hr

Provide customer support when a Coach Down situation is identified; ensure parts are expedited and ... The Customer Service Representative (CSR) will perform all the daily transactional activities ...

LeafHome

Customer Service Supervisor

Hudson, OH

The Customer Service Supervisor is responsible for leading and developing a team of Customer ... Coach, develop, and hold employees accountable through regularfeedback, one-on-one meetings ...

NFI Parts

Customer Service Representative

Delaware, OH · On-site

The Customer Service Representative (CSR) will perform all the daily transactional activities ... Provide customer support when a Coach Down situation is identified; ensure parts are expedited and ...

Aston Carter

Customer Service Manager

Painesville, OH · On-site

$100K - $115K/yr

Customer Service Manager The Customer Service Manager leads daily sales operations, ensuring ... Manage and develop sales representatives through clear expectations, coaching, and performance ...

Alphabe Insight Inc

Customer Service Trainer

Columbus, OH · On-site

$59K - $65K/yr

Provide coaching and feedback to customer service representatives. * Create training manuals, materials, and documentation. * Collaborate with management to align training strategies with company ...

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All JobsCoach Customer Service JobsCoach Customer Service Jobs in Ohio

Coach Customer Service information

See Ohio salary details

$23.3K

$55.1K

$96K

How much do coach customer service jobs pay per year?

As of Aug 24, 2026, the average yearly pay for coach customer service in Ohio is $55,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,500.00 per year, depending on experience, location, and employer.

What is a Coach Customer Service?

A Coach Customer Service job involves mentoring and guiding customer service representatives to improve their communication skills, problem-solving abilities, and overall performance. Coaches provide feedback, conduct training sessions, and monitor service interactions to ensure high-quality customer support. They also analyze key performance metrics and work closely with teams to enhance customer satisfaction and efficiency.

What are the primary responsibilities of a Coach Customer Service on a typical day?

A Coach Customer Service typically spends their day monitoring customer interactions, providing feedback, and conducting training sessions to help team members improve their communication and problem-solving skills. They may also develop and update training materials, lead group workshops, and assist with onboarding new staff. Collaboration with supervisors and other department leaders is common to ensure service standards are met and that staff development aligns with company goals. This role is vital in fostering a supportive environment where continuous improvement and high-quality service are prioritized.

What are the key skills and qualifications needed to thrive in the Coach Customer Service position, and why are they important?

To thrive as a Coach Customer Service, you need a solid background in customer service best practices, training methodologies, and experience in mentoring or supervisory roles. Familiarity with CRM systems, call center platforms, and workforce management tools, as well as certifications in coaching or customer service (such as ICF or HDI), are often valuable. Exceptional interpersonal skills, active listening, patience, and the ability to motivate others help someone stand out in this position. These combined skills enable coaches to effectively guide and develop team members, resulting in enhanced service quality and customer satisfaction.

How to become a coach customer service?

To become a coach customer service professional, candidates typically need strong communication and problem-solving skills, experience in customer service, and familiarity with coaching techniques or tools. Relevant certifications or training in customer service or coaching can enhance prospects, and some roles may require prior experience in a supervisory or mentoring capacity.

What are popular job titles related to Coach Customer Service jobs in Ohio?

For Coach Customer Service jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Coach Customer Service jobs in Ohio look for?

The top searched job categories for Coach Customer Service jobs in Ohio are:

Coach Customer Service jobs near you
Infographic showing various Coach Customer Service job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $55,139 per year, or $26.5 per hour.

Customer Service

Global Face Group

Columbus, OH • On-site

$15 - $45/hr

Full-time

Medical, Retirement

Re-posted 27 days ago

Job description

NOW HIRING – START THIS WEEK

We are currently seeking motivated individuals to join our Columbus team as Customer Service Representatives. No prior experience is required — full training is provided.

About Us

Global Face Group is a fast-growing marketing and customer acquisition company working with major energy and telecom providers across multiple states. We specialize in face-to-face outreach, leadership development, and rapid career advancement. Our Columbus office is expanding and we are looking for motivated individuals ready to grow into leadership roles.

Responsibilities:- Assist customers in person with account setup and service options- Provide clear and professional communication- Answer questions and ensure a positive customer experience- Work in a team-oriented environment.

  • Engage with customers face-to-face in assigned territories
  • Present and explain energy/telecom service options
  • Assist customers with enrollment and account setup
  • Maintain a positive and professional brand image
  • Track daily results and meet performance goals

Compensation:- Paid training provided- Weekly pay (every Monday)-

  • $800–$1,500 per week (Paid Weekly)
  • Base + commission structure
  • Performance bonuses available
  • Paid training provided
  • Travel opportunities (optional)
  • Team bonuses and incentives
  • Flexible scheduling

Benefits & Perks:

  • Paid training provided
  • Weekly pay + uncapped earning potential
  • Fast-track advancement opportunities
  • Leadership development program
  • Health and 401K

Ongoing coaching and mentorship- Fast-track advancement opportunities- Positive and energetic team environment- Hands-on training and development. Health and 401K

Growth Opportunities:We promote from within. Top performers can move into leadership and management roles.

✅ Requirements:- Must be 18 years or older- Strong communication skills- Reliable transportation preferred- Ability to work well in a team setting

Location:Columbus, OH- Hiring Process:After applying, selected candidates will be contacted for a brief phone screening followed by an in-person interview. We are scheduling interviews immediately.

Apply today — limited positions available.

Hiring Process

  • Apply online
  • Phone screening within 24–48 hours
  • In-person interview
  • Immediate start available