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Coach Customer Service Jobs in Riverside, CA (NOW HIRING)

Train, mentor, and coach customer service representatives to enhance their skills and performance * Monitor team performance metrics and generate reports for management review Requirements: * Proven ...

The Customer Service Manager is responsible for overseeing the daily operations of the customer ... Strong leadership, coaching, and team-building skills * Excellent communication and conflict ...

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as ... Assisting with team coaching, ensuring all teammates adhere to safety standards and sales scripts.

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as ... Assisting with team coaching, ensuring all teammates adhere to safety standards and sales scripts.

As a Customer Service Lead at GO Car Wash, you'll be stepping into a leadership role, serving as ... Assisting with team coaching, ensuring all teammates adhere to safety standards and sales scripts.

Customer Service Rep

Irvine, CA ยท On-site

$19/hr

Customer Service Representative | Temp-to-Hire | Irvine, CA | M-F 8:00am-5:00pm Kickstart a ... Take part in ongoing training and coaching to develop your skills Qualifications * HS Diploma ...

Coach, mentor, and develop employees to support professional growth and succession planning. * Set ... Customer Service & Operational Management * Direct all customer service functions including order ...

Coach, mentor, and develop employees to support professional growth and succession planning. * Set ... Customer Service & Operational Management * Direct all customer service functions including order ...

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Coach Customer Service information

See Riverside, CA salary details

$25.6K

$60.5K

$105.4K

How much do coach customer service jobs pay per year?

As of Sep 2, 2026, the average yearly pay for coach customer service in Riverside, CA is $60,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,000.00 per year, depending on experience, location, and employer.

What is a Coach Customer Service?

A Coach Customer Service job involves mentoring and guiding customer service representatives to improve their communication skills, problem-solving abilities, and overall performance. Coaches provide feedback, conduct training sessions, and monitor service interactions to ensure high-quality customer support. They also analyze key performance metrics and work closely with teams to enhance customer satisfaction and efficiency.

What are the primary responsibilities of a Coach Customer Service on a typical day?

A Coach Customer Service typically spends their day monitoring customer interactions, providing feedback, and conducting training sessions to help team members improve their communication and problem-solving skills. They may also develop and update training materials, lead group workshops, and assist with onboarding new staff. Collaboration with supervisors and other department leaders is common to ensure service standards are met and that staff development aligns with company goals. This role is vital in fostering a supportive environment where continuous improvement and high-quality service are prioritized.

What are the key skills and qualifications needed to thrive in the Coach Customer Service position, and why are they important?

To thrive as a Coach Customer Service, you need a solid background in customer service best practices, training methodologies, and experience in mentoring or supervisory roles. Familiarity with CRM systems, call center platforms, and workforce management tools, as well as certifications in coaching or customer service (such as ICF or HDI), are often valuable. Exceptional interpersonal skills, active listening, patience, and the ability to motivate others help someone stand out in this position. These combined skills enable coaches to effectively guide and develop team members, resulting in enhanced service quality and customer satisfaction.

How to become a coach customer service?

To become a coach customer service professional, candidates typically need strong communication and problem-solving skills, experience in customer service, and familiarity with coaching techniques or tools. Relevant certifications or training in customer service or coaching can enhance prospects, and some roles may require prior experience in a supervisory or mentoring capacity.

What are popular job titles related to Coach Customer Service jobs in Riverside, CA?

For Coach Customer Service jobs in Riverside, CA, the most frequently searched job titles are:

What cities near Riverside, CA are hiring for Coach Customer Service jobs?

Cities near Riverside, CA with the most Coach Customer Service job openings:

Infographic showing various Coach Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $60,508 per year, or $29.1 per hour.

Customer Service Manager

The Clark Team

Corona, CA โ€ข On-site, Remote

Full-time

Re-posted 19 days ago


Job description

Description

The Clark Team is seeking an Associate Customer Service Manager to join our team in the Commercial Real Estate industry. As a full-time employee, you will have the opportunity to work remotely from Corona. We are looking for a dedicated individual who is passionate about providing exceptional customer service and managing a team effectively. If you are ready to take on a challenging role in a dynamic work environment, we encourage you to apply!

Responsibilities:
  • Oversee and lead the customer service team to ensure high levels of customer satisfaction
  • Develop and implement strategies to improve customer service processes and procedures
  • Handle escalated customer inquiries and provide resolutions in a timely manner
  • Train, mentor, and coach customer service representatives to enhance their skills and performance
  • Monitor team performance metrics and generate reports for management review
Requirements:
  • Proven experience in a customer service management role
  • Excellent communication and interpersonal skills
  • Strong leadership abilities with a focus on team development
  • Ability to analyze data and identify areas for improvement
  • Proficiency in customer service software and CRM systems
  • Detail-oriented with a customer-centric approach