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Coach Customer Service Jobs in Riverside, CA (NOW HIRING)

TTEC

Customer Service Representative

Irvine, CA

$20.21/hr

As a Customer Service Representative - Retail or Contact Center working onsite in Irvine , CA ... From your first day in training, through individualized webcam-enabled, engagement and coaching, on ...

Lendistry

Customer Service Representative

Santa Ana, CA · On-site

$16.75 - $22.75/hr

Support the training of new Customer Experience Representatives by providing coaching on customer ... Call Center or Customer Service experience preferred. * Lending experience helpful, but not ...

Esri

Customer Service Team Lead

Redlands, CA · On-site

As Customer Service Team Lead, you'll guide a high-performing group of Customer Service ... Team Leadership & Development Lead, mentor, and coach CSRs to meet performance goals and uphold ...

DISPENSARY

Be Seen First

Cannabis Customer Service Representative

Anaheim, CA · On-site

$17 - $23/hr

Excellent communicators with top-notch customer service skills ... Eager to learn, coachable, and goal-oriented * Punctual, organized, and professional in appearance

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Showing results 21-40

All JobsCoach Customer Service JobsCoach Customer Service Jobs in Riverside, CA

Coach Customer Service information

See Riverside, CA salary details

$25.6K

$60.5K

$105.4K

How much do coach customer service jobs pay per year?

As of Sep 2, 2026, the average yearly pay for coach customer service in Riverside, CA is $60,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $73,000.00 per year, depending on experience, location, and employer.

What is a Coach Customer Service?

A Coach Customer Service job involves mentoring and guiding customer service representatives to improve their communication skills, problem-solving abilities, and overall performance. Coaches provide feedback, conduct training sessions, and monitor service interactions to ensure high-quality customer support. They also analyze key performance metrics and work closely with teams to enhance customer satisfaction and efficiency.

What are the primary responsibilities of a Coach Customer Service on a typical day?

A Coach Customer Service typically spends their day monitoring customer interactions, providing feedback, and conducting training sessions to help team members improve their communication and problem-solving skills. They may also develop and update training materials, lead group workshops, and assist with onboarding new staff. Collaboration with supervisors and other department leaders is common to ensure service standards are met and that staff development aligns with company goals. This role is vital in fostering a supportive environment where continuous improvement and high-quality service are prioritized.

What are the key skills and qualifications needed to thrive in the Coach Customer Service position, and why are they important?

To thrive as a Coach Customer Service, you need a solid background in customer service best practices, training methodologies, and experience in mentoring or supervisory roles. Familiarity with CRM systems, call center platforms, and workforce management tools, as well as certifications in coaching or customer service (such as ICF or HDI), are often valuable. Exceptional interpersonal skills, active listening, patience, and the ability to motivate others help someone stand out in this position. These combined skills enable coaches to effectively guide and develop team members, resulting in enhanced service quality and customer satisfaction.

How to become a coach customer service?

To become a coach customer service professional, candidates typically need strong communication and problem-solving skills, experience in customer service, and familiarity with coaching techniques or tools. Relevant certifications or training in customer service or coaching can enhance prospects, and some roles may require prior experience in a supervisory or mentoring capacity.

What are popular job titles related to Coach Customer Service jobs in Riverside, CA?

For Coach Customer Service jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Coach Customer Service jobs in Riverside, CA look for?

The top searched job categories for Coach Customer Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Coach Customer Service jobs?

Cities near Riverside, CA with the most Coach Customer Service job openings:

Coach Customer Service jobs near you
Infographic showing various Coach Customer Service job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $60,508 per year, or $29.1 per hour.

Customer Service Representative

TTEC

Irvine, CA

$20.21/hr

Full-time

Medical, PTO

Re-posted 29 days ago

TTEC rating

5.5

Company rating: 5.5 out of 10

Based on 202 frontline employees who took The Breakroom Quiz

427th of 500 rated business services

Job description

Job Details

Your potential has a place here with TTECs award-winning employment experience. As a Customer Service Representative - Retail or Contact Center working onsite in Irvine, CA, youll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

This position requires that you reside within 50 miles of Irvine, CA.

What Youll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether its getting answers for customers quickly, resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, Youll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

  • 6 months of customer service experience
  • High school diploma or equivalent
  • Computer experience

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage starting at $20.21 per hour
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

A Bit More About Your Role

Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Location/Division Irvine, CA Job Requisition 04DBW
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