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Coach Customer Service Jobs (NOW HIRING)

Wing Assistant

Customer Success Coach

Customer Success Coach About the Role: We are seeking a Customer Success Coach to develop, support ... Background in SaaS, B2B services, or subscription-based support * Familiarity with CS tools like ...

eTeam

Customer Service

Taylorsville, UT · On-site

$15 - $20.50/hr

Customer Service I Location: Salt Lake City, UT (84123) Duration: 6 months contract (potential to ... Tuition Assistance, mentorship and coaching opportunities, leadership development and other ...

eTeam

Customer Service

Salt Lake City, UT · On-site

$15.50 - $21/hr

Customer Service I Location: Salt Lake City, UT (84123) Duration: 6 months contract (potential to ... Tuition Assistance, mentorship and coaching opportunities, leadership development and other ...

divvyDOSE

Customer Service | , |

Responsible for ensuring smooth operations of the Regional Access Teams through, coaching and ... Proven exceptional interpersonal and customer service skills with a solid ability to openly and ...

UnitedHealthcare At Home

Customer Service | , |

$16.50 - $22.25/hr

Responsible for ensuring smooth operations of the Regional Access Teams through coaching and ... Proven exceptional interpersonal and customer service skills with a solid ability to openly and ...

KFC

Customer Service

Hayden, ID

$17.15 - $18.50/hr

Customer Service Team Member Pay Range: $17.15 per hour - $18.50 per hour Team members make the ... We have General Managers, Area Coaches, and Market Managers who started out as Team Members with ...

KFC

Customer Service

Lewiston, ID

$16.66 - $17.25/hr

Customer Service Team Member Pay Range: $16.66 per hour - $17.25 per hour Team members make the ... We have General Managers, Area Coaches, and Market Managers who started out as Team Members with ...

KFC

Customer Service

Moscow, ID

$16.66 - $17.25/hr

Customer Service Team Member Pay Range: $16.66 per hour - $17.25 per hour Team members make the ... We have General Managers, Area Coaches, and Market Managers who started out as Team Members with ...

Chick-fil-A

Customer Service

Baton Rouge, LA · On-site

$10 - $15/hr

Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025 ... Positive attitude, highly coachable, and eager for career growth and leadership development

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to ... You'll follow a proven system , get real coaching, and know exactly how you're performing every day.

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to ... You'll follow a proven system , get real coaching, and know exactly how you're performing every day.

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to ... You'll follow a proven system , get real coaching, and know exactly how you're performing every day.

Refloor

Customer Service Representative (CSR)

Troy, MI · On-site

$30/hr

Customer Service Representative (CSR) You don't know me... but I know you. You're not the type to ... You'll follow a proven system , get real coaching, and know exactly how you're performing every day.

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Coach Customer Service information

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$24.5K

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$101K

How much do coach customer service jobs pay per year?

As of Jul 1, 2026, the average yearly pay for coach customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Is it hard to get hired at Coach?

The Coach Customer Service role typically requires good communication skills, a friendly attitude, and previous experience in customer service. Hiring processes often include interviews and assessments, and competition can vary based on location and availability. Having relevant skills and a positive attitude can improve chances of being hired.

What is Coach customer service?

Coach customer service involves assisting customers with product inquiries, order issues, returns, and warranty support. Customer service representatives in this role typically communicate via phone, email, or chat and require good communication skills and product knowledge to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive in the Coach Customer Service position, and why are they important?

To thrive as a Coach Customer Service, you need a solid background in customer service best practices, training methodologies, and experience in mentoring or supervisory roles. Familiarity with CRM systems, call center platforms, and workforce management tools, as well as certifications in coaching or customer service (such as ICF or HDI), are often valuable. Exceptional interpersonal skills, active listening, patience, and the ability to motivate others help someone stand out in this position. These combined skills enable coaches to effectively guide and develop team members, resulting in enhanced service quality and customer satisfaction.

What do Coach employees get paid?

Coach customer service employees typically earn an hourly wage that ranges from minimum wage to around $15-$20 per hour, depending on experience and location. Salaries may also include benefits such as employee discounts and flexible schedules. Compensation can vary based on the specific role and store policies.

What is a Coach customer service job description?

A Coach customer service job involves assisting customers with product inquiries, processing transactions, and resolving issues to ensure a positive shopping experience. The role typically requires strong communication skills, product knowledge, and the ability to handle customer concerns efficiently, often using point-of-sale systems and customer service protocols.

What is a Coach Customer Service job?

A Coach Customer Service job involves mentoring and guiding customer service representatives to improve their communication skills, problem-solving abilities, and overall performance. Coaches provide feedback, conduct training sessions, and monitor service interactions to ensure high-quality customer support. They also analyze key performance metrics and work closely with teams to enhance customer satisfaction and efficiency.

What are the primary responsibilities of a Coach Customer Service on a typical day?

A Coach Customer Service typically spends their day monitoring customer interactions, providing feedback, and conducting training sessions to help team members improve their communication and problem-solving skills. They may also develop and update training materials, lead group workshops, and assist with onboarding new staff. Collaboration with supervisors and other department leaders is common to ensure service standards are met and that staff development aligns with company goals. This role is vital in fostering a supportive environment where continuous improvement and high-quality service are prioritized.

More about Coach Customer Service jobs
What cities are hiring for Coach Customer Service jobs? Cities with the most Coach Customer Service job openings:
What are the most commonly searched types of Coach Customer Service jobs? The most popular types of Coach Customer Service jobs are:
What states have the most Coach Customer Service jobs? States with the most job openings for Coach Customer Service jobs include:
What job categories do people searching Coach Customer Service jobs look for? The top searched job categories for Coach Customer Service jobs are:
Coach Customer Service jobs near you
Infographic showing various Coach Customer Service job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 33% Full Time, 47% Part Time, 5% Temporary, and 10% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Customer Success Coach

Customer Success Coach

Wing Assistant

Remote

Other

Posted 7 days ago

Job description

Customer Success Coach

About the Role:

We are seeking a Customer Success Coach to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training delivery to ensure our CSMs are equipped to drive long-term client success.

The ideal candidate has prior experience coaching CSMs or similar client-facing roles and brings a structured approach to performance improvement. Former BPO trainers with a strong QA background are welcome to apply.

Key Responsibilities:

  • Coach and mentor Customer Success Managers (CSMs) to improve customer satisfaction, retention, and relationship management
  • Conduct quality reviews on customer interactions (calls, emails, task updates) and provide detailed feedback
  • Develop and deliver coaching plans tailored to individual performance metrics and team goals
  • Collaborate with leadership on team skill development, training needs, and continuous improvement
  • Lead training sessions and skill refreshers to reinforce best practices and performance standards
  • Maintain standardized coaching documentation and feedback tools
  • Track, report, and analyze coaching effectiveness and performance trends

Candidate Requirements:

  • Experience coaching Customer Success Managers, Account Managers, or similar roles
  • Solid foundation in quality assurance and structured feedback delivery
  • Former BPO trainers with QA and client-facing experience are strongly encouraged to apply
  • Excellent communication, facilitation, and coaching skills
  • Familiarity with CRMs and performance coaching tools
  • Must be able to work in a hybrid setup and align with a US time zone (night shift) schedule
  • Must present original coaching/training materials during the hiring process

Hiring Requirement – Simulation & Mock Deck:

  • Conduct a mock training simulation (live)
  • Present a self-made presentation deck on the following topics:
  • What is a Customer Success Manager?
  • How to Be a Successful CSM

This simulation will be used to assess facilitation skills, structure, clarity, and relevance of content.

₱50,000 - ₱70,000 a month Location: Work-from-Home & Remote Schedule: US Time Zone (Night Shift) Starting Salary: Php 50,000 - Php 70,000

Preferred Skills:

  • Background in SaaS, B2B services, or subscription-based support
  • Familiarity with CS tools like Hubspot, Pipedrive, Stripe, Dialpad
  • Training or coaching certifications are a plus

Apply