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Coach Customer Service Jobs (NOW HIRING)

Achieve

Customer Service

Tempe, AZ · Hybrid

$18/hr

From onboarding and new account set up to answering questions and coaching them throughout their ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

Achieve

Customer Service

Dallas, TX · Hybrid

$16/hr

From onboarding and new account set up to answering questions and coaching them throughout their ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

Achieve

Customer Service

Dallas, TX · Hybrid

$16/hr

From onboarding and new account set up to answering questions and coaching them throughout their ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

Achieve

Customer Service

Dallas, TX · Hybrid

$16/hr

From onboarding and new account set up to answering questions and coaching them throughout their ... Minimum of 1 year of Customer Service experience (call center or retail) * High school diploma or ...

Pro-Active

Be Seen First

Customer Service Representative (csr)

Dallas, TX · On-site

$19 - $21/hr

Coachable, dependable, and eager to learn * Ability to thrive in a fast-paced, people-oriented environment * Team player with strong work ethic * Customer service, retail, hospitality, or sales ...

Cherie Amour Inc.

Customer Service Manager

Pullman, WA · On-site

$50K - $70K/yr

Customer Service Manager Client Experience | Team Leadership | Performance Coaching Location ... Lead, coach, and develop the Client Experience team through daily mentorship, feedback, and ...

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Coach Customer Service information

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$24.5K

$58K

$101K

How much do coach customer service jobs pay per year?

As of Jul 22, 2026, the average yearly pay for coach customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

Is it hard to get hired at Coach?

The Coach Customer Service role typically requires good communication skills, a friendly attitude, and previous experience in customer service. Hiring processes often include interviews and assessments, and competition can vary based on location and availability. Having relevant skills and a positive attitude can improve chances of being hired.

What is Coach customer service?

Coach customer service involves assisting customers with product inquiries, order issues, returns, and warranty support. Customer service representatives in this role typically communicate via phone, email, or chat and require good communication skills and product knowledge to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive in the Coach Customer Service position, and why are they important?

To thrive as a Coach Customer Service, you need a solid background in customer service best practices, training methodologies, and experience in mentoring or supervisory roles. Familiarity with CRM systems, call center platforms, and workforce management tools, as well as certifications in coaching or customer service (such as ICF or HDI), are often valuable. Exceptional interpersonal skills, active listening, patience, and the ability to motivate others help someone stand out in this position. These combined skills enable coaches to effectively guide and develop team members, resulting in enhanced service quality and customer satisfaction.

What do Coach employees get paid?

Coach customer service employees typically earn an hourly wage that ranges from minimum wage to around $15-$20 per hour, depending on experience and location. Salaries may also include benefits such as employee discounts and flexible schedules. Compensation can vary based on the specific role and store policies.

What is a Coach customer service job description?

A Coach customer service job involves assisting customers with product inquiries, processing transactions, and resolving issues to ensure a positive shopping experience. The role typically requires strong communication skills, product knowledge, and the ability to handle customer concerns efficiently, often using point-of-sale systems and customer service protocols.

What is a Coach Customer Service job?

A Coach Customer Service job involves mentoring and guiding customer service representatives to improve their communication skills, problem-solving abilities, and overall performance. Coaches provide feedback, conduct training sessions, and monitor service interactions to ensure high-quality customer support. They also analyze key performance metrics and work closely with teams to enhance customer satisfaction and efficiency.

What are the primary responsibilities of a Coach Customer Service on a typical day?

A Coach Customer Service typically spends their day monitoring customer interactions, providing feedback, and conducting training sessions to help team members improve their communication and problem-solving skills. They may also develop and update training materials, lead group workshops, and assist with onboarding new staff. Collaboration with supervisors and other department leaders is common to ensure service standards are met and that staff development aligns with company goals. This role is vital in fostering a supportive environment where continuous improvement and high-quality service are prioritized.

More about Coach Customer Service jobs
What cities are hiring for Coach Customer Service jobs? Cities with the most Coach Customer Service job openings:
What are the most commonly searched types of Coach Customer Service jobs? The most popular types of Coach Customer Service jobs are:
What states have the most Coach Customer Service jobs? States with the most job openings for Coach Customer Service jobs include:
What job categories do people searching Coach Customer Service jobs look for? The top searched job categories for Coach Customer Service jobs are:
Coach Customer Service jobs near you
Infographic showing various Coach Customer Service job openings in the United States as of July 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Customer Service

Customer Service

Achieve

Tempe, AZ • Hybrid

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Company Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

As a part of our Member Services team, you'll impact the lives of everyday people and help them move from surviving to thriving with innovative digital personal finance solutions. From onboarding and new account set up to answering questions and coaching them throughout their journey, you'll be there every step of the way to provide empathy, care, and guidance when it's needed most. This role is structured to include career progression that allows you to train up and work toward higher-level positions.

This position is 100% work-from-home. Employees local to the Tempe/Phoenix area are welcome to work in our beautiful Tempe office but this is optional. We host fun events and a free lunch day during our hybrid weeks once a month!

Starting Pay:  $18.00/hr
Start Date: August 3rd, 2026 

  • Monday-Friday schedules available
  • 4 X 10 shifts also available, includes weekends (Additional pay incentives for working weekends!)

What you'll do:

  • Communicate with our members via phone and email, exhibiting care in every interaction
  • Listen to our members, providing empathy and solutions to their unique needs
  • Collaborate with your team to share knowledge and best practices
  • Accurately document Member interactions and activity
Qualifications

What you'll bring:

  • Minimum of 1 year of Customer Service experience (call center or retail)
  • High school diploma or equivalent
  • Available for an 8-hour shift between the hours of 6am - 8pm
  • People-focused approach and solution mindset
  • Ability to handle a high volume of inbound calls
  • Strong communication skills
Additional Information

  • Achieve well-being with:

  • 401 (k) with employer match
  • Medical, dental, and vision with HSA and FSA options
  • Competitive vacation and sick time off, as well as dedicated volunteer days
  • Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
  • Up to $5,250 paid back to you on eligible education expenses
  • Pet care discounts for your furry family members
  • Financial support in times of hardship with our Achieve Care Fund
  • A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

  • Join Achieve, change the future

    At Achieve, we're changing millions of lives.
    From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you'll get to be a part of their journey to a better financial future. We're proud to have over 3,000 employees in mostly hybrid and work-from-home roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job-it's a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

    Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve's Talent Acquisition leader.

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