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Coach Customer Service Jobs (NOW HIRING)

Premier Coach Inc.

Experienced Diesel Technician

Colchester, VT · On-site

$30 - $40/hr

At Premier Coach customer service is all about our people. Our team is here to provide our customers with a safe and pleasant experience from the initial inquiry through the time when the last ...

Veteran-friendly

Signing bonus

EMCOR Group Inc

EMCOR Facilities Services, Inc.

Tempe, AZ · On-site

$65K - $75K/yr

This includes monitoring CSR performance, coaching CSRs, and supporting Account Management teams, in order to meet or exceed customer performance standards. Provide daily oversight and delegation of ...

KFC

Customer Service

Bushnell, FL

$14/hr

Support and coaching on how to respond to customer and co-worker requests * Excellent communication and a passion for working with people * Opportunities to grow within the company and move into ...

Premier Coach Inc.

Shuttle Bus Operator

Lebanon, NH · On-site

$29/hr

At Premier Coach customer service is all about our people. Our team is here to provide our customers with a safe and pleasant experience from the initial inquiry through the time when the last ...

Veteran-friendly

Global Face Group

Customer Service

Columbus, OH · On-site

$15 - $45/hr

Responsibilities: - Assist customers in person with account setup and service options- Provide ... Health and 401K Ongoing coaching and mentorship- Fast-track advancement opportunities- Positive and ...

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Coach Customer Service information

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$24.5K

$58K

$101K

How much do coach customer service jobs pay per year?

As of Aug 11, 2026, the average yearly pay for coach customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Coach Customer Service position, and why are they important?

To thrive as a Coach Customer Service, you need a solid background in customer service best practices, training methodologies, and experience in mentoring or supervisory roles. Familiarity with CRM systems, call center platforms, and workforce management tools, as well as certifications in coaching or customer service (such as ICF or HDI), are often valuable. Exceptional interpersonal skills, active listening, patience, and the ability to motivate others help someone stand out in this position. These combined skills enable coaches to effectively guide and develop team members, resulting in enhanced service quality and customer satisfaction.

What is a Coach Customer Service?

A Coach Customer Service job involves mentoring and guiding customer service representatives to improve their communication skills, problem-solving abilities, and overall performance. Coaches provide feedback, conduct training sessions, and monitor service interactions to ensure high-quality customer support. They also analyze key performance metrics and work closely with teams to enhance customer satisfaction and efficiency.

What are the primary responsibilities of a Coach Customer Service on a typical day?

A Coach Customer Service typically spends their day monitoring customer interactions, providing feedback, and conducting training sessions to help team members improve their communication and problem-solving skills. They may also develop and update training materials, lead group workshops, and assist with onboarding new staff. Collaboration with supervisors and other department leaders is common to ensure service standards are met and that staff development aligns with company goals. This role is vital in fostering a supportive environment where continuous improvement and high-quality service are prioritized.

More about Coach Customer Service jobs
What cities are hiring for Coach Customer Service jobs? Cities with the most Coach Customer Service job openings:
What are the most commonly searched types of Coach Customer Service jobs? The most popular types of Coach Customer Service jobs are:
What states have the most Coach Customer Service jobs? States with the most job openings for Coach Customer Service jobs include:
What job categories do people searching Coach Customer Service jobs look for? The top searched job categories for Coach Customer Service jobs are:
Coach Customer Service jobs near you
Infographic showing various Coach Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Representative | Technical Support

Customer Operations

El Paso, TX • On-site

$20/hr

Other

Posted 10 days ago

Job description

Customer Service Representative

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.

Responsibilities

BE PART OF THE CONNECTION

At Spectrum, we keep more than 31 million customers connected. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment.

Qualifications

WHAT YOU'LL BRING TO SPECTRUM Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

SPECTRUM CONNECTS YOU TO MORE

  • Tools + Tech: Work with innovative, customer service technology and information systems
  • Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed
  • Competitive Pay: Generous $20 per hour starting pay
  • Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
  • Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
  • Total Rewards: Our comprehensive benefits are among the best in the industry

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