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Client Success Associate Jobs in Virginia (NOW HIRING)

Client Associate/Registered Client Associate Embrace RBC Wealth Management's core values and ... success that is mutual. * A comprehensive Total Rewards Program including bonuses and flexible ...

Do you know how to take care of people? We're looking for a Client Associate to: • keep ... success. We're dedicated to our craft and passionate about putting our people first, with new ...

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Client Success Associate information

See Virginia salary details

$18.3K

$52.5K

$92.2K

How much do client success associate jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client success associate in Virginia is $52,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $64,900.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Virginia?

The most popular types of Client Success jobs in Virginia are:

What are popular job titles related to Client Success Associate jobs in Virginia?

For Client Success Associate jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Client Success Associate jobs?

Cities in Virginia with the most Client Success Associate job openings:

Infographic showing various Client Success Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $52,536 per year, or $25.3 per hour.

Associate, Business Services M&A

Lincoln International

Richmond, VA • On-site

Other

Posted 28 days ago


Job description

Associate, Business Services M&A

Lincoln International, Inc. is a trusted investment banking advisor to business owners and senior executives of leading private equity firms and their portfolio companies and to public and privately held companies. Our services include mergers and acquisitions advisory, private funds and capital markets advisory, and valuations and fairness opinions. The global enterprise is comprised of a tightly integrated team of more than 1,400 professionals in more than 30 offices in 14 countries, offering an unobstructed perspective on the global private capital markets, backed by superb execution and a deep commitment to client success. With extensive industry knowledge and relationships, timely market intelligence and strategic insights, we forge deep, productive client relationships that endure for decades.

Lincoln International is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Lincoln International is seeking Associates to join our rapidly growing Business Services, M&A practice in Richmond, VA. Successful candidates have strong cognitive and interpersonal abilities, want to develop their professional and personal skills, and are motivated by the prospect of building a leading M&A advisory firm.

The Associate position at Lincoln International involves interacting closely with the firm's senior bankers and clients' senior executives. Our Associates are heavily involved in every aspect of an M&A transaction and ultimately master the ability to execute a deal from start-to-finish. Given our global platform, Associates also receive a high level of exposure to international clients and buyers, thus further enhancing their experience. In addition, Associates are expected to contribute to Analysts' development and support new business development efforts. Lincoln International continuously provides our Associates with opportunities beyond typical roles in order to accelerate professional development and maximize career trajectory. Key responsibilities include:

  • Performing financial analyses and valuations
  • Conducting industry research
  • Identifying and contacting potential buyers or acquisition targets
  • Preparing confidential information memoranda and management presentations
  • Interacting with senior bankers and clients' senior executives
  • Participating in new business meetings
  • Hosting visits by potential buyers at client facilities
  • Supporting senior bankers during transaction negotiations
  • Facilitating due diligence and transaction closings
  • Leading or implementing initiatives focused on growing the firm's franchise value

Qualifications:

  • Fluent in accounting and finance and strong business acumen
  • Strong verbal and written communication skills
  • Assertive, self-motivated and desire to succeed in a fast-paced, entrepreneurial environment
  • 4-5 years of experience in sell-side M&A, capital raising, investment banking, accounting required