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Flex Time Customer Success Manager Remote Jobs in Virginia

EverDriven

Customer Success Manager

Richmond, VA · Remote

This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ... Paid Time to Volunteer * Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!

New

EverDriven

Customer Success Manager

Virginia Beach, VA · Remote

This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ... Paid Time to Volunteer * Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!

New

PerformYard

Customer Success Manager

Arlington, VA · Remote

Are you looking for a company that will invest time in your development, support your professional ... This is a 100% Remote position - now & forever Requirements What You'll Do: * Create long lasting ...

PerformYard

Customer Success Manager

Arlington, VA · On-site +1

Are you looking for a company that will invest time in your development, support your professional ... This is a 100% Remote position - now & forever Requirements What You'll Do: * Create long lasting ...

Maximus

Business Manager-Remote

VA · On-site +1

General information Job Posting Title Business Manager-Remote Date Thursday, August 13, 2026 City ... customers. - Resolve and/or escalate issues within a reasonable amount of time taking in ...

kgs

Program Manager (REMOTE)

Chantilly, VA · Remote

Serve as the primary liaison between the organization and the federal government customer ... Ensure all contract deliverables are completed accurately, on time, and in accordance with quality ...

kgs

Program Manager (REMOTE)

Chantilly, VA · Remote

Serve as the primary liaison between the organization and the federal government customer ... Ensure all contract deliverables are completed accurately, on time, and in accordance with quality ...

Koniag, Inc.

Program Manager (REMOTE)

Chantilly, VA · On-site +1

Serve as the primary liaison between the organization and the federal government customer ... Ensure all contract deliverables are completed accurately, on time, and in accordance with quality ...

Umbra

Senior Program Manager - Remote Sensing

Arlington, VA · On-site +1

$133K - $134K/yr

... operational architecture, and customer missions, you'll help drive program success while ... Benefits * Flexible Time Off, Sick, Family & Medical Leave * Medical, Dental, Vision, Life, LTD ...

New

HMG Careers

Sales Manager Remote

Richmond, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Sterling, VA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsTime Customer Success JobsFlex Time Customer Success Manager Remote JobsFlex Time Customer Success Manager Remote Jobs in Virginia

Flex Time Customer Success Manager Remote information

What is the difference between Flex Time Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectFlex Time Customer Success Manager RemoteCustomer Support Specialist Remote
CredentialsTypically requires experience in customer success, communication skills, and sometimes a bachelor's degreeOften requires customer service experience, communication skills, and high school diploma or equivalent
Work EnvironmentRemote, flexible hours, proactive engagement with clientsRemote, often scheduled shifts, reactive support
Industry UsageCommon in SaaS, tech, and service industriesWidely used across various industries including retail, tech, and healthcare

The main difference is that a Flex Time Customer Success Manager Remote focuses on building long-term client relationships and ensuring customer satisfaction proactively, often with flexible hours. In contrast, a Customer Support Specialist Remote handles reactive customer inquiries and troubleshooting, typically within scheduled shifts. Both roles require strong communication skills but differ in scope and responsibilities.

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For Flex Time Customer Success Manager Remote jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Flex Time Customer Success Manager Remote jobs in Virginia look for?

The top searched job categories for Flex Time Customer Success Manager Remote jobs in Virginia are:

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Cities in Virginia with the most Flex Time Customer Success Manager Remote job openings:

Flex Time Customer Success Manager Remote jobs near you
Infographic showing various Flex Time Customer Success Manager Remote job openings in Virginia as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Customer Success Manager

EverDriven

Richmond, VA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation. 

Since 2006, we've helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth. 

Position Summary: 
 
The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for EverDriven's products and services throughout the customer lifecycle. Additionally, the CSM will emphasize EverDriven's value proposition and demonstrate its impact by providing ongoing education to clients, ensuring they maximize the benefits of the partnership. We are seeking proactive candidates who excel in problem-solving and relationship building with both internal and external customers. Your ability to generate revenue while fostering meaningful and lasting connections with EverDriven's clients will be key to your success in this role.

Salary Range: $88,000 - $105,000 based on experience + bonus potential 

Location: This is a remote role, but candidate must reside within Florida or Virginia markets

How You Will Make an Impact:
•    Implements strategies and processes that deliver consistent customer satisfaction and retention
•    Owns account relationships, strategy, pricing – including managing contract renewals and RFPs. 
•    Proactively engages and builds relationships with decisions makers and all levels of school district personnel
•    Understands retention and service risks in their book of business and works to drive risk mitigation plans where applicable
•    Utilizes extensive product/service knowledge, problem-solving skills and training to enhance customer engagements while generating revenue 
•    Conducts regular check-ins and business reviews with clients to understand their goals and challenges, providing tailored solutions to meet their needs 
•    Works cross functionally and coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers 
•    Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges 
•    Advocates for solutions, product enhancements, and other actions to meet the needs of customers and cultivate growth

What You Will Bring to EverDriven:
•    Bachelor's degree and/or equivalent relevant years of experience 
•    Minimum of 5 years' experience in a business development or customer success role 
•    Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients 
•    Excellent problem-solving and analytical abilities to understand client needs and provide effective solutions 
•    Ability to manage multiple priorities and projects simultaneously in a fast-paced environment 
•    Proactive and self-motivated with a passion for customer success and a track record of achieving goals 
•    Valid US driver's license in good standing, required
•    Position will be remote/WFH and requires up to 33% travel

Benefits:
  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Flexible Time Off (FTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program

#LI-Remote

Equal Opportunity Employer 

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential. 

Visit our website and learn more about us at www.EverDriven.com 

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