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Flex Time Customer Success Manager Remote Jobs in Springfield, VA

EverDriven

Customer Success Manager

Washington, DC · Remote

This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ... Paid Time to Volunteer * Flex Spending Account (FSA) * 401K Plan (with an awesome employer match!

HiddenLayer

Customer Success Manager

Washington, DC · Remote

Customer Success Manager- Remote ABOUT THE ROLE: You'll be the go-to person for a portfolio of ... Flexible Time Off: Enjoy unlimited and flexible time off for all salaried employees, in addition to ...

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PerformYard

Customer Success Manager

Arlington, VA · Remote

Are you looking for a company that will invest time in your development, support your professional ... This is a 100% Remote position - now & forever Requirements What You'll Do: * Create long lasting ...

Citian

Customer Success Manager

Washington, DC · Remote

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

PerformYard

Customer Success Manager

Arlington, VA · Remote

Are you looking for a company that will invest time in your development, support your professional ... This is a 100% Remote position - now & forever Requirements What You'll Do: * Create long lasting ...

PerformYard

Customer Success Manager

Arlington, VA · On-site +1

Are you looking for a company that will invest time in your development, support your professional ... This is a 100% Remote position - now & forever Requirements What You'll Do: * Create long lasting ...

Energy Exemplar

Customer Success Manager

Washington, DC · On-site +1

The Customer Success Manager will act as the primary advocate for customers, guiding them along their simulation software journey and engaging resources across Energy Exemplar to accelerate adoption ...

Goodshuffle Pro

Customer Success Manager

Washington, DC · On-site +1

Educate customers on new features, best practices, and time-saving workflows * Serve as the primary ... Success, Account Management, or a customer-facing SaaS role * Excellent written and verbal ...

Meltwater

Customer Success Manager II

Washington, DC · On-site +1

$80K - $107K/yr

Begin your career as a Customer Success Manager at Meltwater, where each day is dedicated to ... Flexible paid time off that allows you to have an enhanced work-life balance * Excellent medical ...

Emmes

Customer Success Manager - OptymEdge

Rockville, MD · On-site +1

US - Remote OptymEdge is advancing global ophthalmology clinical trials through the Acuvera Suite ... Flexible Approved Time Off * Tuition Reimbursement * 401k Retirement Plan * Work From Home Anywhere ...

Relativity

Lead Customer Success Manager

Washington, DC · On-site +1

Posting Type Remote/Hybrid Job Overview The Lead Customer Success Manager operates at the intersection of strategic customer consulting and internal team leadership. This role owns a portfolio of ...

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All JobsTime Customer Success JobsFlex Time Customer Success Manager Remote JobsFlex Time Customer Success Manager Remote Jobs in Springfield, VA

Flex Time Customer Success Manager Remote information

See Springfield, VA salary details

$33.9K

$86.8K

$146.2K

How much do flex time customer success manager remote jobs pay per year?

As of Sep 11, 2026, the average yearly pay for flex time customer success manager remote in Springfield, VA is $86,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,400.00 per year, depending on experience, location, and employer.

What is the difference between Flex Time Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectFlex Time Customer Success Manager RemoteCustomer Support Specialist Remote
CredentialsTypically requires experience in customer success, communication skills, and sometimes a bachelor's degreeOften requires customer service experience, communication skills, and high school diploma or equivalent
Work EnvironmentRemote, flexible hours, proactive engagement with clientsRemote, often scheduled shifts, reactive support
Industry UsageCommon in SaaS, tech, and service industriesWidely used across various industries including retail, tech, and healthcare

The main difference is that a Flex Time Customer Success Manager Remote focuses on building long-term client relationships and ensuring customer satisfaction proactively, often with flexible hours. In contrast, a Customer Support Specialist Remote handles reactive customer inquiries and troubleshooting, typically within scheduled shifts. Both roles require strong communication skills but differ in scope and responsibilities.

What job categories do people searching Flex Time Customer Success Manager Remote jobs in Springfield, VA look for?

The top searched job categories for Flex Time Customer Success Manager Remote jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Flex Time Customer Success Manager Remote jobs?

Cities near Springfield, VA with the most Flex Time Customer Success Manager Remote job openings:

Flex Time Customer Success Manager Remote jobs near you
Infographic showing various Flex Time Customer Success Manager Remote job openings in Springfield, VA as of August 2026, with employment types broken down into 76% Full Time, 21% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $86,763 per year, or $41.7 per hour.

Customer Success Manager

Washington, DC • Remote

EverDriven
Special Transit Systems Transportation • 201 - 500 employees
Learn more about EverDrivenexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Job description

EverDriven is opening doors to a brighter future for every student and every community through safe, reliable transportation. We partner with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes—through a tech-powered, human-led model that gets every student to school safe, calm, and ready to learn.
We live three cultural pillars: we do the right thing, leading with integrity and taking ownership of what matters most. We work together, bringing diverse skills and strengths to solve complex challenges as one team. And we never settle, staying curious and driven, guided by data, always raising the bar for students, families, and school districts.

Position Summary: 
 
The Customer Success Manager is essential for driving growth and supporting customers and school districts as a trusted advisor. This role involves developing strong client relationships, understanding their needs, and identifying upselling and cross-selling opportunities for EverDriven's products and services throughout the customer lifecycle. Additionally, the CSM will emphasize EverDriven's value proposition and demonstrate its impact by providing ongoing education to clients, ensuring they maximize the benefits of the partnership. We are seeking proactive candidates who excel in problem-solving and relationship building with both internal and external customers. Your ability to generate revenue while fostering meaningful and lasting connections with EverDriven's clients will be key to your success in this role.

Salary Range: $88,000 - $105,000 based on experience + bonus potential 

Location: This is a remote role, but candidate must reside within Florida or Virginia markets

How You Will Make an Impact:
•    Implements strategies and processes that deliver consistent customer satisfaction and retention
•    Owns account relationships, strategy, pricing – including managing contract renewals and RFPs. 
•    Proactively engages and builds relationships with decisions makers and all levels of school district personnel
•    Understands retention and service risks in their book of business and works to drive risk mitigation plans where applicable
•    Utilizes extensive product/service knowledge, problem-solving skills and training to enhance customer engagements while generating revenue 
•    Conducts regular check-ins and business reviews with clients to understand their goals and challenges, providing tailored solutions to meet their needs 
•    Works cross functionally and coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers 
•    Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges 
•    Advocates for solutions, product enhancements, and other actions to meet the needs of customers and cultivate growth

What You Will Bring to EverDriven:
•    Bachelor's degree and/or equivalent relevant years of experience 
•    Minimum of 5 years' experience in a business development or customer success role 
•    Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients 
•    Excellent problem-solving and analytical abilities to understand client needs and provide effective solutions 
•    Ability to manage multiple priorities and projects simultaneously in a fast-paced environment 
•    Proactive and self-motivated with a passion for customer success and a track record of achieving goals 
•    Valid US driver's license in good standing, required
•    Position will be remote/WFH and requires up to 33% travel

Benefits:
  • Medical, Dental, Vision insurance
  • Virtual Doctor Visits with $0 Co-Pay
  • Life Insurance (company paid)
  • Short Term Disability Insurance (company paid)
  • Long-Term Disability Insurance (company paid)
  • Flexible Time Off (FTO)
  • Paid Holidays
  • Paid Time to Volunteer
  • Flex Spending Account (FSA)
  • 401K Plan (with an awesome employer match!)
  • Employee Assistance Program
  • Employee Discounts Program

#LI-Remote

Equal Opportunity Employer 

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential. 

Visit our website and learn more about us at www.EverDriven.com