ZipRecruiter

Log In

2

Flex Time Customer Success Manager Remote Jobs in Springfield, VA

Zoomph

Customer Success Specialist

Reston, VA · Remote

This role involves providing frontline support to clients, managing support tickets, and ... Duties, responsibilities, and activities may change at any time with or without notice. We are ...

ClearPoint Strategy

Customer Success Associate

Arlington, VA · Remote

$50K - $70K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

The Work Pace As an exempt role, the CSA is expected to manage their own time and energy to deliver ... This position is fully remote but candidates must live in the greater DC metro area (DC, MD, VA, PA)

Clearpoint Strategy

Customer Success Associate

Arlington, VA · On-site +1

$50K - $70K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

The Work Pace As an exempt role, the CSA is expected to manage their own time and energy to deliver ... This position is fully remote but candidates must live in the greater DC metro area (DC, MD, VA, PA)

Cisco

Customer Success Splunk Platform Area TAM

Mclean, VA · On-site +1

$164K - $208K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote role and can be performed anywhere in the United States. Meet the Team As a ... Proactively engage Area aligned CS/SE Management to ensure priority focus alignment and address ...

Cisco

Customer Success Splunk Platform Area TAM

Mclean, VA · Remote

$164K - $208K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote role and can be performed anywhere in the United States. Meet the Team As a ... Proactively engage Area aligned CS/SE Management to ensure priority focus alignment and address ...

Granicus

Senior Customer Success Consultant

Washington, DC · On-site +1

  • Medical

  • Life

  • Retirement

  • PTO

... management software, records management, and digital services, Granicus empowers stronger ... We are a remote-first company with a globally distributed workforce across the United States ...

Granicus

Senior Customer Success Consultant

Washington, DC · On-site +1

$70K - $85K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... management software, records management, and digital services, Granicus empowers stronger ... We are a remote-first company with a globally distributed workforce across the United States ...

ID.me

Customer Onboarding Manager

Mclean, VA · On-site

Role Overview We are seeking an experienced Customer Onboarding Manager to lead the implementation ... Lead end-to-end implementation projects - developing project plans, defining success criteria, and ...

Maximus

Business Manager-Remote

VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

General information Job Posting Title Business Manager-Remote Date Thursday, August 13, 2026 City ... customers. - Resolve and/or escalate issues within a reasonable amount of time taking in ...

CPMC LLC

Project Manager (Remote)

Tysons Corner, VA · Remote

... time within budget and within scope. The Project Manager will be responsible for organizing and ... Works with the Government and customer counterparts to establish, derive, and elaborate on system ...

kgs

Program Manager (REMOTE)

Chantilly, VA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as the primary liaison between the organization and the federal government customer ... Ensure all contract deliverables are completed accurately, on time, and in accordance with quality ...

previous page

Showing results 41-60

All JobsTime Customer Success JobsFlex Time Customer Success Manager Remote JobsFlex Time Customer Success Manager Remote Jobs in Springfield, VA

Flex Time Customer Success Manager Remote information

See Springfield, VA salary details

$33.9K

$86.8K

$146.2K

How much do flex time customer success manager remote jobs pay per year?

As of Aug 18, 2026, the average yearly pay for flex time customer success manager remote in Springfield, VA is $86,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $103,400.00 per year, depending on experience, location, and employer.

What is the difference between Flex Time Customer Success Manager Remote vs Customer Support Specialist Remote?

AspectFlex Time Customer Success Manager RemoteCustomer Support Specialist Remote
CredentialsTypically requires experience in customer success, communication skills, and sometimes a bachelor's degreeOften requires customer service experience, communication skills, and high school diploma or equivalent
Work EnvironmentRemote, flexible hours, proactive engagement with clientsRemote, often scheduled shifts, reactive support
Industry UsageCommon in SaaS, tech, and service industriesWidely used across various industries including retail, tech, and healthcare

The main difference is that a Flex Time Customer Success Manager Remote focuses on building long-term client relationships and ensuring customer satisfaction proactively, often with flexible hours. In contrast, a Customer Support Specialist Remote handles reactive customer inquiries and troubleshooting, typically within scheduled shifts. Both roles require strong communication skills but differ in scope and responsibilities.

What are popular job titles related to Flex Time Customer Success Manager Remote jobs in Springfield, VA?

For Flex Time Customer Success Manager Remote jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Flex Time Customer Success Manager Remote jobs in Springfield, VA look for?

The top searched job categories for Flex Time Customer Success Manager Remote jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Flex Time Customer Success Manager Remote jobs?

Cities near Springfield, VA with the most Flex Time Customer Success Manager Remote job openings:

Flex Time Customer Success Manager Remote jobs near you
Infographic showing various Flex Time Customer Success Manager Remote job openings in Springfield, VA as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $86,763 per year, or $41.7 per hour.

Senior Customer Success Manager (Scale Business)

Saviynt

Washington, DC • Remote

$165K - $195K/yr

Full-time

Re-posted 17 days ago

Job description

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.

The Senior Customer Success Manager (Scale) will manage customer loyalty and adoption of Saviynt’s innovative products and services for our Scale business segment, overseeing a portfolio of 35–38 accounts with annual recurring revenue (ARR) below $200k per account. Using our customers’ business objectives and priorities as the foundation, the Sr. CSM will be responsible for driving value-based outcomes at scale by providing customer categorization, oversight, adoption recommendations, opportunities for increased service, and metrics analysis. In addition, the Sr. CSM will coordinate routine health checks and programmatic remediation to ensure our customers stay on track towards their goals. Optimal performance of this role results in greater customer happiness, retention, and expansion of Saviynt’s business — all tied to a customer who is eager to recommend Saviynt to others.
WHAT YOU WILL BE DOING

  • Portfolio Management: Serve as the primary point of contact for a dedicated portfolio of 35–38 Scaled accounts (under $200k ARR) post-implementation, successfully balancing 1-to-many programmatic initiatives with targeted high-impact 1-to-1 engagements.

  • Retention & Renewal: Manage the subscription renewal pipeline for your assigned portfolio and maintain close cognizance of customer health in order to proactively eliminate barriers to adoption and value.

  • Sales Collaboration: Participate with the Sales team to provide a strong customer-focused sales, orientation, and launch engagement process.

  • Account Expansion: Develop deep, trusting relationships with customer key personnel and larger teams to efficiently seek and develop up-sell / cross-sell opportunities across a high-velocity account base.

  • Cross-Functional Coordination: Coordinate and conduct meetings between customers and Saviynt cross-functional teams to solve problems and advance customer adoption; ensure post-meeting follow-ups and action-item completion.

  • Data-Driven Insights: Monitor and identify product utilization trends across your portfolio, providing feedback to Saviynt cross-functional teams to support continuous improvement -- finding ways to better support customer use cases and corporate identity strategies.

  • Partner Alignment: Communicate with implementation Partners supporting Saviynt customers and seek opportunities to improve outcomes and relationships in the context of customer adoption.

  • Scaled Enablement: Plan and deliver education for customers on new features and releases, leveraging webinars, automated campaigns, and digital enablement channels to effectively reach your full portfolio.

  • Customer Advocacy: Act as the voice of the Scale customer segment and collect feedback to drive continuous improvement across all areas including product.

WHAT YOU BRING
  • Education: Bachelor's degree in computer science, engineering, or a related field.
  • Domain Expertise: Knowledge and experience in Identity and Access Management (IAM) is valuable; a cybersecurity and/or compliance background is also very valuable.
  • Technical Savvy: Strong knowledge of cloud, hybrid, and on-premise IT architectures and deployment models.
  • Communication: History of being able to understand technical and complex software environments and bridge the gap in terms of communicating those concepts in language meaningful to the business; similarly, being able to translate business needs to potential technical solutions
  • Experience: 12+ years of experience in customer-facing roles including customer success management, account management, or Professional Services for complex software implementations. Proven experience managing a high-velocity, scale portfolio (30+ accounts) in the sub-$200k ARR segment is highly preferred.
  • Drive: Tenacious desire to see customers succeed and thrive.
  • SaaS Background: Previous experience within a fast-paced, growing SaaS organization.
  • Relationship Management: Demonstrated ability to manage customer relationships and work through potentially difficult challenges to achieve positive outcomes at scale.
  • Mindset: Cheerful willingness to be a hands-on contributor and stay detail-focused while maintaining an outcome-based perspective across a high volume of accounts.
  • Execution: Experience in process improvement, decision-making, planning, analysis, and service excellence.
  • Availability: Available to customers via Zoom during North America (Pacific) hours.
Benefits
  • Medical, Dental, Vision, Life Insurance
  • 401K
  • Unlimited PTO
  • Sick Time
  • Holiday Parties
  • Daily Catered Lunches
  • Employee Recognition Programs
  • Team Socials
You may also be eligible to participate in a Saviynt discretionary bonus plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

If required for this role, you will:
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):

> Data Classification, Retention & Handling Policy
> Incident Response Policy/Procedures
> Business Continuity/Disaster Recovery Policy/Procedures
> Mobile Device Policy
> Account Management Policy
> Access Control Policy
> Personnel Security Policy
> Privacy Policy

Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!

Saviynt is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.