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Client Success Associate Jobs in Chesapeake, VA (NOW HIRING)

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Client Success Associate information

See Chesapeake, VA salary details

$16.1K

$46.2K

$81.2K

How much do client success associate jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client success associate in Chesapeake, VA is $46,246.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $57,200.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

What are the most commonly searched types of Client Success jobs in Chesapeake, VA?

The most popular types of Client Success jobs in Chesapeake, VA are:

What cities near Chesapeake, VA are hiring for Client Success Associate jobs?

Cities near Chesapeake, VA with the most Client Success Associate job openings:

Infographic showing various Client Success Associate job openings in Chesapeake, VA as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $46,246 per year, or $22.2 per hour.

Personal Injury Associate Attorney

Orion Placement

Virginia Beach, VA

$100K - $140K/yr

Full-time

Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

Pay: $100,000.00 - $140,000.00 per year

Why This Is a Great Opportunity

  • Join a respected, high-volume plaintiff-side personal injury practice with a strong reputation for achieving outstanding results for injured clients.
  • Handle meaningful cases that make a real difference in clients' lives while gaining valuable courtroom and litigation experience.
  • Work alongside experienced trial attorneys who provide mentorship and professional development.
  • Receive a steady pipeline of quality cases so you can focus on advocacy and client success.
  • Enjoy clear opportunities for long-term career growth and increased responsibility.
  • Performance-based bonus opportunities in addition to competitive compensation.
  • Become part of a collaborative, supportive team dedicated to excellence and client service.

Location:

Full-time, on-site opportunity in either Fairfax, Virginia or Virginia Beach, Virginia, offering the chance to work closely with an experienced litigation team while serving clients throughout Virginia.

Note:

Applicants must be licensed to practice law in Virginia and have at least 1 year of plaintiff or defense personal injury litigation experience as an attorney. This opportunity is intended for associates with approximately 1 to 6 years of experience.

About Us

We are a well-established and growing plaintiff litigation firm committed to helping injury victims obtain the compensation they deserve. Our team is passionate about client advocacy, collaboration, and delivering exceptional legal representation. We invest in our attorneys' professional growth while providing the resources needed to build a successful practice. Confidential Employer.

Job Description

  • Represent clients in personal injury matters from intake through resolution.
  • Manage an active caseload involving motor vehicle accidents, trucking accidents, premises liability, and other injury claims.
  • Conduct legal research, draft pleadings, motions, and discovery.
  • Take and defend depositions and prepare cases for mediation, arbitration, and trial.
  • Negotiate with insurance companies to obtain favorable settlements.
  • Communicate regularly with clients and provide trusted legal guidance throughout the case.
  • Collaborate with attorneys, paralegals, and support staff to achieve the best possible outcomes.
  • Appear in Virginia courts as needed and advocate effectively on behalf of clients.

Qualifications

  • Active Virginia Bar license required.
  • 1+ year of personal injury attorney experience required.
  • Ideal experience level is 1 to 6 years as an associate attorney.
  • Strong legal writing, negotiation, and advocacy skills.
  • Excellent communication and client relationship abilities.
  • Organized, detail-oriented, and able to manage multiple deadlines.
  • Courtroom or deposition experience is a plus but not required.

Why You Will Love Working Here

You'll work on meaningful cases that have a direct impact on people's lives while receiving mentorship from accomplished litigators. Our collaborative culture encourages professional development, recognizes performance, and provides the resources needed to grow into a successful trial attorney. We value teamwork, integrity, and outstanding client service.

JPC-1521

Benefits:

  • Dental insurance
  • Paid time off
  • Retirement plan
  • Vision insurance