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Client Success Associate Jobs in Chesapeake, VA (NOW HIRING)

Quality Talent Group

Retail Sales Associate

Hampton, VA · On-site

$75K/yr

Our client, a leader in the telecommunications industry for over 30 years, operates one of the ... They are known for innovation, career growth opportunities, and driving success in retail sales.

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All JobsClient Success Associate JobsClient Success Associate Jobs in Chesapeake, VA

Client Success Associate information

See Chesapeake, VA salary details

$16.1K

$46.2K

$81.2K

How much do client success associate jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client success associate in Chesapeake, VA is $46,246.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $57,200.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Chesapeake, VA?

The most popular types of Client Success jobs in Chesapeake, VA are:

What job categories do people searching Client Success Associate jobs in Chesapeake, VA look for?

The top searched job categories for Client Success Associate jobs in Chesapeake, VA are:

What cities near Chesapeake, VA are hiring for Client Success Associate jobs?

Cities near Chesapeake, VA with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Chesapeake, VA as of August 2026, with employment types broken down into 75% Full Time, 21% Part Time, and 4% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $46,246 per year, or $22.2 per hour.

Part-time DSP - Residential SUD Program

Hampton-Newport News Community Services Board

Hampton, VA • On-site

$20.44/hr

Part-time

Re-posted yesterday

Job description

Part-Time Direct Care Associate (Weekend Shift)Hourly Pay: $20.44Shift Differential: $2.50/hour for evening, overnight, and weekend shiftsVarious Work Schedules: Every Other Weekend (Saturday & Sunday) 8:00 am - 4:00 pm                                         Every Other Weekend (Saturday & Sunday) 12:00 am - 8:00 am Make a Difference Every WeekendAre you passionate about helping others on their journey to recovery? Join the Hampton-Newport News Community Services Board (H-NNCSB) as a Part-Time Direct Care Associate II with the Southeastern Family Project (SEFP). This rewarding position supports women and their infants in a residential treatment program for substance use and co-occurring mental health disorders.Working every other weekend, you'll help create a safe, structured, and supportive environment where individuals can focus on recovery, parenting, and building a healthier future.Minimum QualificationsOne year of direct care experience working with adults and/or families with substance abuse and/or mental health needs, CNA a plus.What You'll DoProvide direct supervision and support in a residential treatment setting.Assist residents with daily living activities, household routines, and infant care as needed.Encourage participation in recovery programming, life skills development, and therapeutic activities.Observe and document client progress, behaviors, and safety concerns.Maintain accurate, timely, and confidential records.Help create a positive, recovery-focused environment that promotes safety, wellness, and independence.Collaborate with the Program Manager and treatment team to support client success.About the Southeastern Family ProjectThe Southeastern Family Project is a licensed residential treatment program serving women experiencing substance use disorders and co-occurring mental health conditions. The program provides ASAM Level 3.5 and 3.1 residential services for non-pregnant women, pregnant women, postpartum women, and their infants. Our team is committed to creating a compassionate, recovery-oriented environment that strengthens families and promotes lasting wellness.Why Join UsThis is more than a job-it's an opportunity to support recovery, strengthen families, and contribute to long-term change. SEFP offers a meaningful role where your presence directly impacts the safety, stability, and progress of the individuals and families we serve.The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.
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