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Client Success Associate Jobs in Virginia Beach, VA

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Client Success Associate information

See Virginia Beach, VA salary details

$17.1K

$48.9K

$85.8K

How much do client success associate jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client success associate in Virginia Beach, VA is $48,900.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $60,400.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.
What are the most commonly searched types of Client Success jobs in Virginia Beach, VA? The most popular types of Client Success jobs in Virginia Beach, VA are:
What job categories do people searching Client Success Associate jobs in Virginia Beach, VA look for? The top searched job categories for Client Success Associate jobs in Virginia Beach, VA are:
What cities near Virginia Beach, VA are hiring for Client Success Associate jobs? Cities near Virginia Beach, VA with the most Client Success Associate job openings:
Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Virginia Beach, VA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,900 per year, or $23.5 per hour.

Client Relations Associate - Entry Level

GEM USA, Inc.

Norfolk, VA • On-site

$38K - $48K/yr

Other

Posted 8 days ago

Job description

Are you a people-focused, motivated individual looking to launch a career in client relations, customer service, marketing, or business development? Immediate full-time openings are available for Entry-Level Client Relations Associates.

This opportunity is ideal for recent graduates, career changers, and individuals looking to gain professional experience. No previous experience is required. Paid training, hands-on mentorship, and ongoing career development are provided to help you build valuable skills and grow your career.

If you're looking for an entry-level position with advancement opportunities and a supportive team environment, apply today.

Position Overview

As an Entry-Level Client Relations Associate, you'll work directly with customers and clients to build strong relationships, provide exceptional service, and support customer engagement initiatives. You'll help create positive customer experiences while assisting with marketing campaigns, outreach efforts, and business development activities.

This role offers valuable experience in:

  • Client Relations
  • Customer Service
  • Customer Engagement
  • Relationship Management
  • Marketing
  • Brand Representation
  • Sales Support
  • Community Outreach
  • Public Relations
  • Business Development
  • Leadership Development
Key Responsibilities
  • Build and maintain positive relationships with customers and clients.
  • Deliver exceptional customer service through professional and friendly interactions.
  • Educate customers about products, services, promotions, and available programs.
  • Assist with customer engagement and outreach initiatives.
  • Support marketing campaigns and promotional events.
  • Resolve customer questions and provide accurate information.
  • Maintain accurate records of customer interactions and campaign activities.
  • Collaborate with team members to achieve client satisfaction and campaign goals.
  • Represent campaigns professionally during community events and outreach activities.
  • Participate in paid training, coaching sessions, and leadership development programs.
Qualifications

Ideal candidates are:

  • Excellent communicators with strong interpersonal skills
  • Friendly, outgoing, and customer-focused
  • Professional, dependable, and reliable
  • Motivated to learn and grow professionally
  • Comfortable working independently and as part of a team
  • Organized with strong attention to detail
  • Available for full-time employment

No experience is necessary. Comprehensive paid training provides the skills and confidence needed to succeed in client relations, customer engagement, and professional development.

Applicants with backgrounds in customer service, retail, hospitality, sales, communications, marketing, administrative support, education, or community outreach are encouraged to apply.

Benefits
  • Immediate hiring opportunities
  • Competitive weekly pay
  • Paid training and ongoing mentorship
  • Performance-based bonuses and incentives
  • Leadership development opportunities
  • Clear advancement opportunities
  • Supportive and collaborative team environment
  • Hands-on experience in client relations, marketing, and customer engagement
  • Long-term career growth opportunities
Career Growth Opportunities

This entry-level position provides a pathway into roles such as:

  • Client Relations Specialist
  • Customer Success Representative
  • Marketing Associate
  • Account Coordinator
  • Community Outreach Coordinator
  • Business Development Associate
  • Team Lead
  • Assistant Manager

Performance, leadership, and professional development are recognized with opportunities for internal advancement.

Why Apply?

This position offers valuable hands-on experience while developing transferable skills in:

  • Client Relations
  • Customer Service
  • Customer Engagement
  • Marketing
  • Communications
  • Relationship Management
  • Public Relations
  • Business Development
  • Leadership
  • Professional Development

Whether you're beginning your career, changing industries, or looking for a company that values growth and advancement, this opportunity provides the training and experience needed to build a successful long-term career.

Apply Today

Ready to start your career as an Entry-Level Client Relations Associate?

Apply today for immediate consideration and begin building valuable experience in client relations, customer service, customer engagement, marketing, communications, business development, leadership development, and professional growth.

Apply