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Client Success Associate Jobs in Virginia Beach, VA

Brown Edwards

Audit Senior Associate

Virginia Beach, VA · On-site

$60K - $95K/yr

Our success is directly attributable to an unyielding commitment to excellence in every aspect of ... Reviews and prepares workpapers and related client deliverables. * May begin to specialize in one ...

Sysco

Driver Check-In Associate

Hampton, VA

$17.36 - $26.01/hr

Speak effectively before groups of customers or associates of an organization. * Must have ... the success of a dynamic organization, and to serve others in a manner that exceeds their ...

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All JobsClient Success Associate JobsClient Success Associate Jobs in Virginia Beach, VA

Client Success Associate information

See Virginia Beach, VA salary details

$16.4K

$46.8K

$82.2K

How much do client success associate jobs pay per year?

As of Aug 23, 2026, the average yearly pay for client success associate in Virginia Beach, VA is $46,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $57,900.00 per year, depending on experience, location, and employer.

What does a Client Success Associate do?

A Client Success Associate is responsible for ensuring that clients have a positive experience with a company’s products or services. They act as a primary point of contact for clients, helping with onboarding, addressing concerns, and providing ongoing support. Their goal is to build strong relationships, increase customer satisfaction, and help clients achieve their desired outcomes. They may also collaborate with sales, product, and support teams to resolve issues and identify opportunities for improving the client experience.

What are the key skills and qualifications needed to thrive as a Client Success Associate?

To thrive as a Client Success Associate, you need strong relationship-building abilities, problem-solving skills, and a background in business or communications, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) tools like Salesforce or HubSpot and proficiency with data tracking systems are typically required. Exceptional communication, active listening, and adaptability help professionals stand out in this client-facing role. These skills and qualities are vital for fostering client satisfaction, resolving issues efficiently, and supporting long-term business growth.

How does a Client Success Associate typically collaborate with other departments to address client needs?

As a Client Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure client satisfaction and resolve issues efficiently. This often involves participating in cross-functional meetings, relaying client feedback to relevant departments, and coordinating solutions for complex client requests. Effective communication and teamwork are essential, as you'll act as a bridge between clients and internal teams to ensure expectations are met and ongoing improvements are made.

What is the difference between Client Success Associate vs Customer Support Specialist?

AspectClient Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer relationsOften a high school diploma or associate degree; training provided
Work EnvironmentProactive engagement, building long-term client relationshipsReactive support, resolving immediate customer issues
Employer & Industry UsageCommon in SaaS, tech, and service industriesWidespread across retail, telecom, and tech sectors

The main difference is that a Client Success Associate focuses on proactive relationship management and ensuring client satisfaction over time, while a Customer Support Specialist primarily handles reactive problem-solving and technical issues. Both roles require strong communication skills but serve different stages of the customer journey.

What are the most commonly searched types of Client Success jobs in Virginia Beach, VA?

The most popular types of Client Success jobs in Virginia Beach, VA are:

What job categories do people searching Client Success Associate jobs in Virginia Beach, VA look for?

The top searched job categories for Client Success Associate jobs in Virginia Beach, VA are:

What cities near Virginia Beach, VA are hiring for Client Success Associate jobs?

Cities near Virginia Beach, VA with the most Client Success Associate job openings:

Client Success Associate jobs near you
Infographic showing various Client Success Associate job openings in Virginia Beach, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $46,849 per year, or $22.5 per hour.

Audit Senior Associate

Brown Edwards

Virginia Beach, VA • On-site

$60K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Description
A Top 100 Firm, Brown Edwards provides assurance, tax and business advisory services to a diverse clientele. With a firm-wide staff of approximately 450 professionals, our accounting firm is one of the largest independent CPA firms in the Virginia / West Virginia / Tennessee region. We support individuals and businesses ranging from small companies to large corporations. Our success is directly attributable to an unyielding commitment to excellence in every aspect of our work.
Core Values: Integrity : Community : Respect : Excellence : Transformative
We are seeking a Senior Associate to join our team!
Senior Associates are responsible to all levels above the Senior Associate level. Senior Associates simultaneously conduct multiple engagements and maintain secondary contact with clients. The Senior Associate serves as the primary day-to-day engagement lead, planning and coordinating work, supervising Associates, and reviewing work performed. Senior Associates demonstrate technical competence, professional judgment, and communication skills essential for developing staff and supporting client relationships. Continuing professional education is more focused in specific technical areas, with management and leadership development beginning at this level.
What your day looks like:
  • Directs engagements, including responsibility for timelines, budgets, schedules, and the assignment of Associates.
  • Reviews and prepares workpapers and related client deliverables.
  • May begin to specialize in one or more areas of the Firm's practice.
  • Supervises and provides guidance to Associates, including training, feedback, and on-the-job development.
  • Leads and manages multiple engagements simultaneously, including coordinating staffing, overseeing workflow, and ensuring timely completion of all open items.
  • Participates in proposals and other practice development or marketing activities, as appropriate.
  • Serves as the primary day-to-day contact for client matters relevant to assigned engagements across applicable service lines.
  • Leads day-to-day audit fieldwork for assigned engagements or engagement sections.
  • Assigns audit tasks to Associates and provides guidance on testing and documentation requirements.
  • Reviews audit workpapers and draft financial statement components for quality and compliance with firm and professional standards.
  • Communicates audit progress, issues, and open items to Managers, Partners, and clients, as appropriate.
  • Assists with research and planning in accordance with current laws and professional standards, including Generally Accepted Auditing (GAAS) and Generally Accepted Accounting Principles (GAAP).
  • Maintains firm confidentiality.
  • Follows firm policies by conforming to procedures outlined in the Associate Handbook.
  • Develops an understanding of the firm's vision, plan, and strategies and their role in achieving them.
  • Works sufficient hours needed in order to complete projects assigned.

What you need for this role:
  • Bachelor's degree in Accounting required; Master's degree preferred.
  • Minimum of 2 years public accounting experience preferred.
  • CPA designation preferred.
  • Intermediate to advanced proficiency with Microsoft Office and firm supported software applications.
  • Strong communication, organizational, and analytical skills.
  • Willingness to remain current through continuing professional education and ongoing professional development.
  • Ability to supervise and train Associates effectively.
  • Ability to interact professionally and effectively.

What you can expect from us:
  • Full benefits package including: Medical, Dental, Vision, FSA and HSA options, STD/LTD, Firm-paid Life Insurance, and Supplemental Life, Critical Illness and Accident coverages.
  • 401K Profit Sharing Plan with Pre-tax and Roth deferral options and employer match.
  • Competitive compensation and annual merit considerations.
  • Annual and engagement-based performance assessments.
  • Firm-wide Peer Recognition and Rewards platform to support our culture of year-round positive feedback and communication.
  • Flexible working options with generous PTO.
  • "Dress for Your Day" policy.
  • Whether you aspire to pass the CPA exam or pursue an additional designation, we offer educational support and Continuing Professional Education (CPE) programs to help you achieve your goals!
  • Participation in professional and civic organizations is encouraged! Brown Edwards is proud to be deeply involved in many charitable organizations that give back to our communities. We even offer reimbursements for some membership dues.
  • Collaborative work groups or "niches" provide opportunity to work closely with Partners and Directors, allowing you to learn, grow, and build your career.

Pay Range:
  • $60,000.00-$95,000.00
  • Actual compensation will be determined based on relevant experience, credentials, demonstrated skills, performance, and business need.

Brown Edwards provides equal employment to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leaves of absence, compensation and training.

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