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Client Services Manager Jobs in Raleigh, NC (NOW HIRING)

NCSU

ER Client Services Representative

Raleigh, NC

$15.50 - $21.25/hr

Greet and check in clients, manage in-person and phone inquiries, respond accurately and ... Previous client service experience in a veterinary or medical setting. Knowledge of medical records ...

Dragonfly Pond Works

Client Service Manager

Raleigh, NC · On-site

$65K - $75K/yr

We are looking for a Client Service Manager to drive sales and revenue growth by building strong ... Recommend additional services to current clients * Develop and implement relationship-building ...

Dragonfly Pond Works

Client Service Manager

Raleigh, NC · On-site

$65K - $75K/yr

We are looking for a Client Service Manager to drive sales and revenue growth by building strong ... Recommend additional services to current clients * Develop and implement relationship-building ...

Dragonfly Pond Works

Client Service Manager

Raleigh, NC

$65K - $75K/yr

We are looking for a Client Service Manager to drive sales and revenue growth by building strong ... Recommend additional services to current clients * Develop and implement relationship-building ...

IQVIA

Client Services Project Manager III

Durham, NC · On-site

$75K - $187K/yr

... managers and clients IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create ...

IQVIA

Client Services Project Manager III

Durham, NC

$75K - $187K/yr

... managers and clients IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create ...

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All JobsClient Services Manager JobsClient Services Manager Jobs in Raleigh, NC

Client Services Manager information

See Raleigh, NC salary details

$34K

$68.4K

$123.9K

How much do client services manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for client services manager in Raleigh, NC is $68,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $80,700.00 per year, depending on experience, location, and employer.

What is the role of a client services manager?

A client services manager oversees client relationships, ensuring customer satisfaction and retention. They coordinate communication between clients and internal teams, address issues, and often use CRM tools to manage accounts and track service delivery. Strong communication, problem-solving skills, and industry knowledge are essential for this role.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a Client Services Manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by Client Services Managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a Client Services Manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What Is a Client Services Manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

More about Client Services Manager jobs
What are the most commonly searched types of Client Services jobs in Raleigh, NC? The most popular types of Client Services jobs in Raleigh, NC are:
What are popular job titles related to Client Services Manager jobs in Raleigh, NC? For Client Services Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Raleigh, NC look for? The top searched job categories for Client Services Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Services Manager jobs? Cities near Raleigh, NC with the most Client Services Manager job openings:
Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 58% Full Time, 33% Part Time, 1% Temporary, and 8% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $68,366 per year, or $32.9 per hour.

Client Services Specialist

Baileys Jewelry Management Inc

Raleigh, NC

$16.50 - $21.75/hr

Other

Posted 27 days ago

Job description

Job description
Job Posting: Sales Support Associate - Fine Jewelry
Be the Backbone of a Legacy in Luxury
Do you thrive in an organized, detail-oriented environment where teamwork and dedication are valued? Join our family-owned and operated fine jewelry store as a Sales Support Associate. For 75 years, we've built a reputation as the region's premier destination for high-end fine jewelry, designer collections, and luxury watches, and we're looking for someone to help us maintain this standard of excellence.
What You'll Do:
• Provide critical behind-the-scenes support to our sales team to ensure seamless customer experiences.
• Organize and maintain inventory, ensuring all products are displayed beautifully and accounted for.
• Assist with administrative tasks such as processing orders and updating records.
• Prepare and package purchases for customers with care and attention to detail.
• Multitask effectively in a fast-paced environment, juggling priorities with professionalism.
• Be a helpful and resourceful team player, always ready to step in where needed.
What Makes This Job Special:
• Family-Owned Excellence: Work in a supportive, welcoming environment rooted in tradition and community values.
• Dynamic and Rewarding: Enjoy a role that combines organization, customer service, and teamwork.
• Luxurious Surroundings: Be surrounded by the finest in luxury jewelry and watches while contributing to a legacy of elegance.
• Growth Opportunities: Develop skills and experience that can lead to future career advancement.
What We're Looking For:
• Exceptional organizational skills and attention to detail.
• Ability to multitask and adapt to changing priorities.
• A proactive, helpful attitude and a team-oriented mindset.
• Strong communication and interpersonal skills.
• Prior experience in retail, sales support, or administrative roles (preferred but not required).
• Flexibility to work weekends, holidays, and extended hours during peak seasons.
Why Join Us?
As a Sales Support Associate, you'll play a vital role in ensuring our store runs smoothly and our customers receive the exceptional service they've come to expect. Your contributions behind the scenes make all the difference in creating memorable experiences for our clientele.
Support the Legacy of Luxury-Apply Today!

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