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Client Services Manager Jobs in Raleigh, NC (NOW HIRING)

Client Service Manager, Large Pharma TheClient Service Managerplaysan importantrolein supporting ... IQVIA is a leading global provider of clinical research services, commercial insights and health ...

Be Seen First

Organize and Manage Portfolio Review, Prospect or Closing Meeting Process for Clients * Account Maintenance (opening new accounts, follow through, managing transactions, address changes, etc.

Be Seen First

Organize and Manage Portfolio Review, Prospect or Closing Meeting Process for Clients * Account Maintenance (opening new accounts, follow through, managing transactions, address changes, etc.

Be Seen First

Organize and Manage Portfolio Review, Prospect or Closing Meeting Process for Clients * Account Maintenance (opening new accounts, follow through, managing transactions, address changes, etc.

As Services Manager, you will lead, guide and develop a team of 10+ Consultants and Project Managers. You are responsible for driving successful deployments of the Celonis technology across our ...

Client Services Consultant

Durham, NC · On-site

$106K - $190K/yr

Deep experience with Kubernetes internals (compute, networking, storage) and managing production ... Services. This role offers the unique opportunity to stay technically "hands-on-keyboard" while ...

Client Services Consultant

Durham, NC · On-site

$106K - $190K/yr

Deep experience with Kubernetes internals (compute, networking, storage) and managing production ... Services. This role offers the unique opportunity to stay technically "hands-on-keyboard" while ...

Client Services Project Manager

Durham, NC · On-site

$57K - $142K/yr

... managers and clients IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create ...

... managers and clients IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create ...

Client Services Project Manager

Durham, NC · On-site

$57K - $142K/yr

... managers and clients IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create ...

... Client Service team is fully staffed, trained and deployed to maximize account coverage ... managers and team members Reviews analyses of activities, costs, quality, operations, and forecast ...

Showing results 21-40

Client Services Manager information

See Raleigh, NC salary details

$34K

$68.4K

$123.9K

How much do client services manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client services manager in Raleigh, NC is $68,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $80,700.00 per year, depending on experience, location, and employer.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What are the most commonly searched types of Client Services jobs in Raleigh, NC? The most popular types of Client Services jobs in Raleigh, NC are:
What are popular job titles related to Client Services Manager jobs in Raleigh, NC? For Client Services Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Client Services Manager jobs in Raleigh, NC look for? The top searched job categories for Client Services Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Client Services Manager jobs? Cities near Raleigh, NC with the most Client Services Manager job openings:
Infographic showing various Client Services Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $68,362 per year, or $32.9 per hour.

$18/hr

Full-time, Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 16 days ago


Job description

Client Services Representative - Specialty and ER Veterinary Hospital
Schedule: Full-Time on a 5-Day Rotation Schedule; Hiring for current shift (12PM-10PM) amp; Part-time Hours (weekday/weekends)
Our hospital is growing! We are seeking highly motivated, highly skilled individuals to join our Client Services team. We provide 24-hour emergency service and specialty referrals in surgery. We're looking for CSR's who want to utilize their skills to the fullest potential in a fast-paced, fun, and stimulating environment.
Job Summary
The Client Service Representative is responsible for providing effective customer service for all internal and external clients by using excellent, in-depth knowledge of company policies and protocols, as well as communicating effectively with team members. The CSR performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping. The CSR will also be expected to do minimal cross-training with basic medical skills to assist our medical staff when needed.
The CSR is expected to maintain a positive attitude and engage in compassionate and attentive interactions with clients that promote the highest quality of customer service and client satisfaction.
Essential Job Functions
  • Provides excellent customer service and is professional, ethical, and friendly at all times
  • Receives the public and answers questions, in person and by telephone; responds to inquiries from clients, referring veterinarians and others and refers, when necessary, to the appropriate team member or service
  • Processes client paperwork and authorizations at check-in, hospitalization, euthanasia and check-out
  • Monitors client flow from check-in to discharge by maintaining an awareness of client locations, waiting times and status
  • Uses hospital computer system to maintain appointment schedule, client and patient records, document communications facilitate the communication of required medical records
  • Identifies and works compassionately with clients in various emotional states, working patiently with distressed, frustrated or disgruntled clients
  • Checks clients out and process client payments
  • Answers phones and manage a multi-line phone system
  • Ensures appropriate communication of relevant information between clients and TVRH medical staff
  • Handles incoming emergency phone calls and direct to the medical team as needed
  • Assist in cleaning the hospital including but not limited to: keeping reception desk area and waiting room clean and sanitary, taking out the trash and recycling, cleaning floors, bathrooms and exam rooms
Required Education and Experience
  • Graduation from high school or GED equivalent
  • 2 years of related experience
TVRH offers a comprehensive benefits package in addition to a hiring bonus, competitive salary, and relocation reimbursement allowance:
  • Health, vision, and dental
  • Short-term and long-term disability
  • Critical Illness and Accident
  • Legal and ID Shield
  • Life Insurance
  • Paid Parental Leave
Internal benefits include PTO, uniform allowance, and veterinary services discount.