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Client Services Manager Jobs in Raleigh, NC (NOW HIRING)

Broadcom

Client Services Consultant

Durham, NC · On-site

Deep experience with Kubernetes internals (compute, networking, storage) and managing production ... Services. This role offers the unique opportunity to stay technically "hands-on-keyboard" while ...

Addison Group

Client Services Representative

Apex, NC · On-site

$65K - $70K/yr

Client Service Representative Location: Apex, NC (Onsite Monday-Friday, 8:00am-5:00pm; potential ... Manage end-to-end customer order processing from entry through shipment and billing * Input, review ...

Celonis

Manager, Services

Raleigh, NC · On-site

As Services Manager, you will lead, guide and develop a team of 10+ Consultants and Project Managers. You are responsible for driving successful deployments of the Celonis technology across our ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

... Client Service team is fully staffed, trained and deployed to maximize account coverage ... managers and team members Reviews analyses of activities, costs, quality, operations, and forecast ...

IQVIA

Sr Director, Client Services, Call Center

Durham, NC · Remote

$116K - $324K/yr

... Client Service team is fully staffed, trained and deployed to maximize account coverage ... managers and team members Reviews analyses of activities, costs, quality, operations, and forecast ...

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All JobsClient Services JobsClient Services Manager JobsClient Services Manager Jobs in Raleigh, NC

Client Services Manager information

See Raleigh, NC salary details

$34K

$68.4K

$123.9K

How much do client services manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for client services manager in Raleigh, NC is $68,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $80,700.00 per year, depending on experience, location, and employer.

What is a client services manager?

A client services manager ensures that a customer is satisfied with the products and services they receive from the company. As a client services manager, you are an employee of the business, but you and your department act as representatives for the customer. You are the supervisor of a larger customer service staff, so you also have job duties pertaining to employee training and ensuring that the department meets all company procedures and policies. Qualifications for a career as a client services manager include experience in customer service and excellent management skills.

What does a client services manager do?

A Client Services Manager is responsible for overseeing and improving the experience of clients within a company. They act as the main point of contact for clients, ensuring their needs are met and issues are resolved promptly. Their duties often include managing client accounts, coordinating with internal teams, developing relationships, and working to increase client satisfaction and retention. They may also analyze client feedback to improve services and help grow the business.

What are the key skills and qualifications needed to thrive as a client services manager, and why are they important?

To thrive as a Client Services Manager, you need strong client relationship management, problem-solving abilities, and a background in business or a related field. Familiarity with customer relationship management (CRM) software, project management tools, and occasionally relevant certifications like PMP or ITIL are valuable. Exceptional communication, leadership, and conflict resolution skills set outstanding professionals apart in this role. These competencies are essential to ensure client satisfaction, strengthen long-term partnerships, and drive business growth.

What are some common challenges faced by client services managers, and how can they be addressed?

Client Services Managers often encounter challenges such as balancing multiple client needs, managing expectations, and ensuring consistent communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, set clear boundaries and expectations from the outset, and maintain proactive communication. Regular status meetings and transparent reporting can help build trust with clients and foster effective collaboration with your team.

What is the difference between Client Services Manager vs Account Executive?

AspectClient Services ManagerAccount Executive
Primary RoleOversees client relationships, ensures satisfaction, manages service deliveryGenerates new business, manages client accounts, closes sales
Required SkillsCustomer service, communication, project managementSales, negotiation, relationship building
Work EnvironmentClient-facing, service-oriented, team collaborationSales-focused, client meetings, prospecting
Common CertificationsCustomer service certifications, CRM trainingSales certifications, CRM training

The main difference is that a Client Services Manager focuses on maintaining and enhancing existing client relationships and ensuring service quality, while an Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong communication skills and familiarity with CRM tools, but their core objectives differ—service retention versus new business development.

More about Client Services Manager jobs

What are the most commonly searched types of Client Services jobs in Raleigh, NC?

The most popular types of Client Services jobs in Raleigh, NC are:

What are popular job titles related to Client Services Manager jobs in Raleigh, NC?

For Client Services Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Client Services Manager jobs in Raleigh, NC look for?

The top searched job categories for Client Services Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Client Services Manager jobs?

Cities near Raleigh, NC with the most Client Services Manager job openings:

Client Services Manager jobs near you
Infographic showing various Client Services Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $68,366 per year, or $32.9 per hour.

Client Services Consultant

Broadcom

Durham, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Broadcom rating

8.7

Company rating: 8.7 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

18th of 159 rated electronics manufacturers

Job description

Please Note:

1. If you are a first time user, please create your candidatelogin account before you apply for a job. (Click Sign In > Create Account)

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Job Description:We are looking for a high-impact Kubernetes SRE who lives at the intersection of deep systems engineering and technical evangelism. This isn't a "ticket-closer" role; you will be the bridge between our vSphere Kubernetes Services (VKS) Engineering team and our most strategic customers.

You will take the pulse of the industry, translate complex customer pain points into innovative architectural solutions, and serve as a public-facing voice for our K8s ecosystem through innovative solutioning, technical blogging, and thought leadership.

What You'll Do

  • Engineering Collaboration: Partner directly with VKS Engineers to troubleshoot, architect, and refine the core platform based on real-world edge cases.

  • Customer Advocacy: Interface with customers to dissect highly complex, distributed systems issues and articulate them back to the product team as actionable roadmaps.

  • Innovative Problem Solving: Don't just fix the problem but build tools and patterns that prevent them. You'll develop "Day 2" operations solutions that push the boundaries of cloud-native scalability.

  • Evangelism & Industry Voice: Act as a technical influencer. You will write deep-dive blog posts, white papers, and technical articles that showcase our solutions and contribute to the broader CNCF community.

  • Mentorship: Lead the "field" teams by educating them on K8s best practices and ensuring that core innovation is effectively adopted by users.

Your Technical Toolkit

  • Certifications: You should hold a current CKA (Certified Kubernetes Administrator) or CKAD (Certified Kubernetes Application Developer). CKS is a major plus.

  • Bachelor degree plus 12+ years or Master degree plus 10+ years related experience preferred.

  • K8s Expertise: Deep experience with Kubernetes internals (compute, networking, storage) and managing production clusters at scale.

  • Infrastructure as Code: Mastery of Terraform, Helm, and GitOps workflows (ArgoCD or Flux).

  • Observability: Proficiency in Prometheus, Grafana, and Jaeger/OpenTelemetry to diagnose "ghosts in the machine."

  • Scripting/Coding: Strong proficiency in BASH or Python for building custom solutions and automations.

The "Soft" Skills We Value

  • The Translator: You can explain a race condition in a CNI plugin to a CTO and a developer with equal clarity.

  • The Creator: You enjoy the "blank page" and have a portfolio of blogs, GitHub repos, or conference talks (KubeCon, local meetups, etc.).

  • The Architect: You think in systems and patterns, not just commands.

Why Join Us?

You will have a seat at the table with the engineers building the next generation of vSphere Kubernetes Services. This role offers the unique opportunity to stay technically "hands-on-keyboard" while building a significant personal and professional brand within the global Kubernetes community.


Compensation and Benefits


The annual base salary range for this position is USD 123,100.00 To USD 197,000.00

As a valued member of our team, you'll be eligible for a discretionary annual bonus and the opportunity to receive not only a competitive new hire equity grant, but also annual equity awards, connecting your success directly to the company's growth. All subject to relevant plan documents and award agreements.


Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.


Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.


If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

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