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Remote Client Services Jobs in Raleigh, NC (NOW HIRING)

Kobie Marketing

Director, Client Services

Raleigh, NC · On-site +1

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... About the team and what we'll build together Kobie's Client Services team operates at the ...

Kobie Marketing

Director, Client Services

Raleigh, NC · Remote

Join a National Top Workplace Named a Top Workplace in the USA and Top Remote Workplace, Kobie is ... About the team and what we'll build together Kobie's Client Services team operates at the ...

AnywhereWorks

Client Experience Associate

Raleigh, NC · Remote

$16/hr

Whether working from home, an office, or Anywhere, we offer products and services designed to help ... The word "Remote" itself can conjure up ideas of loneliness and being disconnected from your ...

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All JobsClient Services JobsRemote Client Services JobsRemote Client Services Jobs in Raleigh, NC

Remote Client Services information

See Raleigh, NC salary details

$9

$21

$39

How much do remote client services jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote client services in Raleigh, NC is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges faced in a remote client services role and how can they be managed?

Working in Remote Client Services often involves navigating communication barriers, such as time zone differences and the absence of face-to-face interactions. To manage these challenges, it’s important to use clear, consistent communication tools and set expectations with clients regarding response times. Building strong relationships remotely also requires proactive follow-ups and regular check-ins with both clients and team members. Staying organized and leveraging collaborative platforms can help ensure smooth workflows and client satisfaction.

What is remote client services?

Remote client services involve assisting customers or clients from a distance, typically through phone, email, chat, or video conferencing. Professionals in this role handle inquiries, resolve issues, and provide support without meeting clients face-to-face. This setup allows companies to offer customer service to clients regardless of location and often includes technical support, account management, or general customer care. Remote client services roles require strong communication skills, problem-solving abilities, and comfort with digital tools.

What are the key skills and qualifications needed to thrive as a remote client services professional, and why are they important?

To thrive as a Remote Client Services professional, you need strong customer service skills, problem-solving abilities, and typically a background in business, communications, or a related field. Familiarity with CRM software, help desk platforms, and remote communication tools like Zoom or Slack is often required. Excellent written and verbal communication, active listening, and self-motivation help you stand out in this position. These skills ensure efficient client support, positive customer experiences, and effective collaboration in a remote work environment.
What are the most commonly searched types of Client Services jobs in Raleigh, NC? The most popular types of Client Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Client Services jobs? Cities near Raleigh, NC with the most Remote Client Services job openings:
Remote Client Services jobs near you
Infographic showing various Remote Client Services job openings in Raleigh, NC as of August 2026, with employment types broken down into 67% Full Time, 11% Part Time, 11% Temporary, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,297 per year, or $21.8 per hour.

Online Client Representative

Globe Life American Income Division

Durham, NC • On-site, Remote

$14.50 - $19.75/hr

Full-time

Medical, Life

Posted 3 days ago

New

Job description

Remote Client Representative
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Build Your Future with AO
100% Remote | Flexible Schedule | Leadership Development
Are you looking for more than just a job? Do you want a career where you can grow professionally, work remotely, and make a meaningful impact?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy helping others, building relationships, and developing leadership skills within a supportive, mentorship-driven organization.
Whether you're beginning your career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we'll provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, AO is committed to helping families protect their financial future while investing in the long-term success of our representatives through mentorship, professional development, and performance-based advancement.
Our fully remote work environment promotes collaboration, continuous learning, and career growth without the limitations of a traditional office.
What You'll Do
As a Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Build strong, long-term client relationships
  • Maintain accurate client records and documentation
  • Support working families by helping them understand available financial protection benefits
Professional Development
  • Participate in structured virtual training and coaching
  • Develop communication, leadership, and customer service skills
  • Learn industry products, systems, and best practices
  • Collaborate with team members in a fully remote environment
  • Continue growing through mentorship and leadership development programs
What We Offer
100% Remote Work
  • Work remotely from anywhere within the United States
  • Flexible scheduling after training
  • No commuting
  • Modern virtual work environment
Leadership Development
  • Comprehensive onboarding and training
  • Executive-level mentorship
  • Weekly coaching and professional development
  • Leadership training programs
  • Promotion from within
Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Leadership recognition opportunities
  • Career advancement based on performance
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Positive attitude and willingness to learn
  • Self-motivation and accountability
  • Strong organizational and time-management skills
  • Ability to work independently while collaborating remotely
  • Professionalism and integrity
  • Adaptability and a growth-oriented mindset
  • Commitment to delivering exceptional client service
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Sales
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Administrative Support
  • Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a remote career where flexibility, mentorship, and professional growth come together, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Grow with Purpose. Lead with Confidence. 🚀

Apply