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Remote Client Services Jobs in Raleigh, NC (NOW HIRING)

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... services performed pursuant to contract. * Pay structures vary by client program; most programs ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... services performed pursuant to contract. * Pay structures vary by client program; most programs ...

HedgeServ

Client Regulatory Sr. Associate

Raleigh, NC · On-site +1

$80K - $90K/yr

Alongside our technology, we offer award-winning service through our team-based approach -- led by ... HedgeServ supports employees through a variety of offerings, including remote and hybrid working ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... client-facing role * Strong communication and problem-solving skills * Ability to stay organized ...

Liveops

Remote Customer Service Representative

Apex, NC · Remote

$20/hr

Choose when and to whom you provide support services. * Set your own schedule. * Provide a ... Client seeks agents who can support a minimum of 80 commits/month (Jan-Apr) , with 10+ commits on ...

Liveops

Remote Customer Service Representative

Cary, NC · Remote

$20/hr

Choose when and to whom you provide support services. * Set your own schedule. * Provide a ... Client seeks agents who can support a minimum of 80 commits/month (Jan-Apr) , with 10+ commits on ...

ReminderMedia

Remote Account Executive

Raleigh, NC · Remote

$65K - $125K/yr

As a Remote B2B Phone Sales Closer, you will play a critical role in driving our growth by ... services provider that has helped over 100K small businesses grow their client base through a ...

ReminderMedia

Remote Account Executive

Raleigh, NC · Remote

$65K - $125K/yr

As a Remote B2B Phone Sales Closer, you will play a critical role in driving our growth by ... services provider that has helped over 100K small businesses grow their client base through a ...

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All JobsRemote Client Services JobsRemote Client Services Jobs in Raleigh, NC

Remote Client Services information

See Raleigh, NC salary details

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$21

$39

How much do remote client services jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for remote client services in Raleigh, NC is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Remote Client Services role and how can they be managed?

Working in Remote Client Services often involves navigating communication barriers, such as time zone differences and the absence of face-to-face interactions. To manage these challenges, it’s important to use clear, consistent communication tools and set expectations with clients regarding response times. Building strong relationships remotely also requires proactive follow-ups and regular check-ins with both clients and team members. Staying organized and leveraging collaborative platforms can help ensure smooth workflows and client satisfaction.

What are remote client services?

Remote client services involve assisting customers or clients from a distance, typically through phone, email, chat, or video conferencing. Professionals in this role handle inquiries, resolve issues, and provide support without meeting clients face-to-face. This setup allows companies to offer customer service to clients regardless of location and often includes technical support, account management, or general customer care. Remote client services roles require strong communication skills, problem-solving abilities, and comfort with digital tools.

What are the key skills and qualifications needed to thrive as a Remote Client Services professional, and why are they important?

To thrive as a Remote Client Services professional, you need strong customer service skills, problem-solving abilities, and typically a background in business, communications, or a related field. Familiarity with CRM software, help desk platforms, and remote communication tools like Zoom or Slack is often required. Excellent written and verbal communication, active listening, and self-motivation help you stand out in this position. These skills ensure efficient client support, positive customer experiences, and effective collaboration in a remote work environment.
What are the most commonly searched types of Client Services jobs in Raleigh, NC? The most popular types of Client Services jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Client Services jobs? Cities near Raleigh, NC with the most Remote Client Services job openings:
Remote Client Services jobs near you
Infographic showing various Remote Client Services job openings in Raleigh, NC as of June 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Contract. Highlights an 68% In-person, and 32% Remote job distribution, with an average salary of $45,297 per year, or $21.8 per hour.
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Chapel Hill, NC • Remote

$13.25 - $17.75/hr

Contractor

Posted 19 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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