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Client Services Associate

Dallas, TX · On-site

$45K - $50K/yr

We are looking for a critical thinker and proactive Client Service Associate in our Dallas, TX office that shares our dedication to quality and our genuine concern for the comfort and dignity of our ...

Robert Half

Client Services Associate

Mequon, WI · On-site

$55K - $65K/yr

Robert Half is working with a investment and wealth management client in the recruiting for a Client Service Associate to support their existing business. This role will serve as a key point of ...

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How much do client services associate jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for client services associate in the United States is $22.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.00 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often handle communication via phone, email, or in person, and use customer relationship management (CRM) tools to track interactions and ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Services Associate, and why are they important?

To thrive as a Client Services Associate, you need strong interpersonal skills, customer service experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is typically required. Exceptional communication, organizational abilities, and a proactive attitude help you stand out in this client-facing role. These skills and qualities are essential for building client trust, efficiently resolving issues, and supporting overall business growth.

What Is a Client Services Associate?

A client services associate is responsible for supporting financial advisors by providing a number of sales and support functions. In this career, you are typically employed by financial or wealth management organizations. Your job duties include giving quotes to customers, keeping records of investment transactions, building customer portfolios, and handling general customer service requests. Qualifications include experience with stocks, bonds and other investments, and strong customer service and oral communication skills.

What is the difference between Client Services Associate vs Customer Support Specialist?

AspectClient Services AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreesHigh school diploma or equivalent; technical certifications optional
Work EnvironmentOffice setting, client-facing interactions, account managementCall centers, help desks, online support platforms
Employer & Industry UsageFinancial services, consulting, professional servicesRetail, tech companies, service industries
Common Search & Comparison IntentUnderstanding roles in client relationship managementAssisting customers with issues or inquiries

The main difference is that Client Services Associates focus on managing client accounts and building relationships in professional settings, while Customer Support Specialists primarily handle customer inquiries and technical issues. Both roles require strong communication skills but differ in their scope and work environment.

What jobs pay 4000 a week without a degree?

A Client Services Associate typically earns less than $4,000 weekly, but high-paying roles without a degree include sales managers, real estate brokers, and certain skilled trades like electricians or commercial pilots, which often require experience, licensing, or certifications. These roles may involve commission, bonuses, or overtime to reach that income level.

Is a CSA job stressful?

A Client Services Associate (CSA) role can be stressful due to handling customer inquiries, resolving issues, and meeting service standards. The level of stress often depends on the workload, company environment, and communication skills required, but many CSAs develop stress management skills over time.

What are some common challenges faced by Client Services Associates, and how can they be overcome?

Client Services Associates often manage multiple client accounts simultaneously, which can lead to competing priorities and tight deadlines. Effective time management and clear communication are essential for balancing these demands. Building strong relationships with clients and proactively addressing their concerns helps prevent misunderstandings and ensures satisfaction. Collaboration with internal teams, such as sales and operations, is also key to efficiently resolving client issues and delivering high-quality service.

What does a customer service associate do?

A customer service associate, often called a client services associate, handles customer inquiries, resolves issues, and provides information about products or services. They communicate via phone, email, or chat, use customer management software, and aim to ensure customer satisfaction and retention.

What does a Client Services Associate do?

A Client Services Associate acts as a key point of contact between a company and its clients, ensuring that clients receive high-quality service and support. They handle client inquiries, resolve issues, assist with account management, and coordinate with other departments to fulfill client needs. Their goal is to maintain positive client relationships and help ensure client satisfaction, often working in industries like finance, marketing, or consulting.
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Client Services Associate jobs near you

Client Services Associate

SPS-North America

Seattle, WA

Other

Re-posted 8 days ago

Job description

Job Title: Client Services Associate

Reports To: Client Services Leadership

About the Role

As a Client Services Associate, you aren't just "handling mail"-you are the engine that keeps our workplace humming. You are a hospitality pro, a logistics wizard, and the face of our professional standards. Your goal is simple: ensure every employee and guest experiences 5-star service the moment they step into our space.

From managing high-stakes logistics to ensuring our tech and pantry are "VIP-ready," you turn routine office tasks into a seamless, premium experience.

What You'll Do:

  • The Logistics Lead: Master the lifecycle of mail and packages. From secure intake using chain-of-custody software to high-priority outbound shipping, you ensure nothing ever gets lost in the shuffle.
  • The Experience Curator: Maintain the "show-ready" status of our Business Service Center, kitchens, and conference rooms. You're the reason the coffee is fresh and the meeting rooms are perfectly staged.
  • The Problem Solver: Keep our fleet of multi-function devices (MFDs) and copy/print equipment running flawlessly. If a machine is down, you're the first responder.
  • The Front-of-House Pro: Step into the spotlight as a backup for reception and concierge services, greeting guests with warmth and professional composure.
  • The Project Ally: Assist with office moves, light maintenance, and inventory management. You proactively find ways to improve the workflow during downtime.

Who You Are

  • Customer-Obsessed: You believe that no task is too small and every interaction is an opportunity to provide 5-star service.
  • Tech-Savvy: You're comfortable with MS Office and can quickly learn new package-tracking and shipping software.
  • Organized & Agile: You can pivot from sorting mail to setting up a high-profile boardroom meeting without breaking a sweat.
  • A Natural Professional: You maintain a polished appearance and a calm, helpful demeanor, even when things get busy.

The Requirements

  • Education: High School Diploma or equivalent.
  • Experience: 1+ years of prior work experience (Hospitality, Retail, or Office Services experience is a major plus!).
  • Physicality: This is an active role! You should be comfortable standing/walking for much of the day and able to lift or move up to 40 lbs (or use a cart for up to 60 lbs).
  • Communication: Sharp verbal and written skills are a must for coordinating with vendors and employees.
  • Travel: Negligible

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Why Join Us?

We value professionals who take initiative. This isn't just a "task" role; it's a career path into facilities management, corporate hospitality, and operations leadership.

Ready to be the MVP of our company? Apply today.

Apply