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Client Services Assistant Jobs in Ohio (NOW HIRING)

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Client Services Associate

Athens, OH · On-site

$16.50 - $22/hr

Key Responsibilities Client Service & Account Administration * Assist with new client onboarding and account opening processes. * Process account paperwork, transfers, beneficiary updates ...

RH-USA Inc

Client Services Associate

Cleveland, OH · On-site

$28 - $32/hr

RH Client Services Associate RH at its core is about taste, and we believe the idea of scaling ... Greet and welcome RH Clients and assist with any questions or concerns * Assist in connecting ...

Nemsys LLC

Client Services Coordinator

Toledo, OH

$16 - $19/hr

Greet and assist walk-in clients professionally. * Maintain accurate schedules and service records. * Take messages and support the Client Services Team with administrative tasks. Does this sound ...

RH

Client Services Associate

Cleveland, OH · On-site

$28 - $32/hr

Client Services Associates play an integral role in providing luxury service and assessing the ... Greet and welcome RH Clients and assist with any questions or concerns * Assist in connecting ...

RH

Client Services Associate

Cleveland, OH

Client Services Associates play an integral role in providing luxury service and assessing the ... Greet and welcome RH Clients and assist with any questions or concerns * Assist in connecting ...

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All JobsClient Services JobsClient Services Assistant JobsClient Services Assistant Jobs in Ohio

Client Services Assistant information

See Ohio salary details

$11

$19

$26

How much do client services assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for client services assistant in Ohio is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.73 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

Is client services a good job?

Client services roles, such as Client Services Assistant, involve interacting with clients to address their needs and ensure satisfaction. These jobs often require strong communication, problem-solving skills, and familiarity with customer management tools, and they can offer stable employment with opportunities for advancement.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Ohio? The most popular types of Client Services jobs in Ohio are:
What are popular job titles related to Client Services Assistant jobs in Ohio? For Client Services Assistant jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Client Services Assistant jobs in Ohio look for? The top searched job categories for Client Services Assistant jobs in Ohio are:
What cities in Ohio are hiring for Client Services Assistant jobs? Cities in Ohio with the most Client Services Assistant job openings:
Client Services Assistant jobs near you
Infographic showing various Client Services Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,598 per year, or $19 per hour.

Client Services Coordinator

People Working Cooperatively

Cincinnati, OH • On-site

$17.50 - $23.50/hr

Other

Re-posted 3 days ago

Job description

Client Services Assistant

Responsible for assisting supervisor in essential functions of the Client Services team: intake processing, eligibility determination, outreach, and file and record maintenance for assigned clients. Help Client Services team collaborate with other PWC departments to ensure client's needs are met and complaints or concerns regarding work are addressed in a timely manner.

Hours are 8:00am to 4:30 pm Monday - Friday, 40-hour work week

Requirements

To perform this job successfully, an individual must be able to complete each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Support clients and provide quality customer service via phone calls, chats, email exchanges, and in-person visits.
  • Provide guidance on PWC's programs and services, set reasonable expectations, and assist potential clients in preparing applications and securing supporting documents.
  • Assign weekly tasks to team-members to ensure appropriate coverage in all areas and functions of the team.
  • Assist supervisor with tracking team metrics and output – calls answered, applications processed, etc.
  • Attend outreach events and represent the agency while connecting with potential clients, volunteers, donors, and supporters.
  • Maintain accurate records and reports of eligible and ineligible clients and service referrals of client records.
  • Supply additional resources for clients by making appropriate referrals within and outside the agency.

Education and/or Experience:

  • HS diploma or equivalent, required
  • Associates or Bachelor's degree, preferred
  • 4 Years minimum costumer service experience, required
  • 2 Years management, supervisory, or leadership experience, preferred

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