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Client Services Assistant Jobs in Ohio (NOW HIRING)

The Client Services Coordinator reports directly to the SpeedPro studio owner and is primarily ... Inspect customer files, assist with digital proofs and ensure the graphics print-ready * Assist ...

The Client Services Coordinator reports directly to the SpeedPro studio owner and is primarily ... Inspect customer files, assist with digital proofs and ensure the graphics print-ready * Assist ...

Private Wealth Management (PWM) Universal Assistant is a service and support representative ... Develops working knowledge of assigned area and accounts through frequent client contact and ...

Warehouse Associate

Vandalia, OH · On-site

$15 - $17.50/hr

... Inventory Assistant, Picker Packer, Shipping, Receiving, Logistics Assistant, Distribution ... Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal ...

CLIENT SERVICE COORDINATOR

Cincinnati, OH · On-site

$17.25 - $22.50/hr

... services * Assist incoming clients by completing the required documentation, entering all pet ... Client Service Skills * Priority Setting * Time Management Capabilities and Experience (can do)

Showing results 21-40

Client Services Assistant information

See Ohio salary details

$11

$19

$26

How much do client services assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for client services assistant in Ohio is $19.04, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.73 per hour, depending on experience, location, and employer.

What is a client services assistant?

Client Services Assistants are professionals who support a company’s clients by addressing their needs, answering questions, and ensuring a positive experience. They typically handle administrative tasks, schedule appointments, manage correspondence, and may assist with problem resolution. Their role is crucial in maintaining strong client relationships and ensuring that clients are satisfied with the services provided by the organization.

Is client services a good job?

Client services roles, such as Client Services Assistant, involve interacting with clients to address their needs and ensure satisfaction. These jobs often require strong communication, problem-solving skills, and familiarity with customer management tools, and they can offer stable employment with opportunities for advancement.

What are some typical challenges a client services assistant might face and how can they overcome them?

Client Services Assistants often juggle multiple client requests and administrative tasks simultaneously, which can make time management a common challenge. Prioritizing urgent client needs while maintaining attention to detail in documentation is essential. Developing strong organizational skills and proactively communicating with clients and team members can help manage workload and prevent misunderstandings. Regular check-ins with supervisors or senior team members can also provide guidance and support for handling complex client issues.

What is the difference between Client Services Assistant vs Customer Service Representative?

AspectClient Services AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer post-secondary education
Work EnvironmentOffice settings, client-facing roles, administrative supportCall centers, retail, office settings, customer support centers
Employer & IndustryFinancial services, consulting, professional servicesRetail, telecommunications, hospitality, various industries
Search & Comparison IntentUnderstanding support roles assisting clients directlyHandling customer inquiries and resolving issues

The main difference between a Client Services Assistant and a Customer Service Representative lies in their focus and work environment. Client Services Assistants typically work in professional settings supporting specific clients, often with a focus on account management. Customer Service Representatives usually handle general customer inquiries across various industries, often via phone or online. Both roles require strong communication skills but differ in their scope and industry application.

What are the most commonly searched types of Client Services jobs in Ohio? The most popular types of Client Services jobs in Ohio are:
What are popular job titles related to Client Services Assistant jobs in Ohio? For Client Services Assistant jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Client Services Assistant jobs in Ohio look for? The top searched job categories for Client Services Assistant jobs in Ohio are:
What cities in Ohio are hiring for Client Services Assistant jobs? Cities in Ohio with the most Client Services Assistant job openings:
Infographic showing various Client Services Assistant job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 1% Temporary, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,598 per year, or $19 per hour.

Client Services Director, Corporate Housing

Dwellworks

Cleveland, OH • On-site

$80K/yr

Full-time

Re-posted 24 days ago


Job description

OUR POSITION IN A NUTSHELL
As the Client Services Director, you will work closely with several individuals within Dwellworks to ensure all clients in your client list receive the appropriate level of attention. This can include training, consulting, and also client escalations as they come up. You will also communicate all necessary information to and from the client to appropriate parties.
YOUR FOOTPRINT AT DWELLWORKS
The Client Services Director is responsible for assisting in the management of existing client accounts as they relate to Corporate Housing in the region. You are responsible for maintaining a consultative relationship with contacts in your client list who focus on Corporate Housing or other businesses as assigned. You will work closely with the operations team to communicate service delivery expectations to and from the clients. The Client Services Director will also support the Dwellworks Account Directors, as applicable, to drive positivity for the greater Dwellworks relationship.
WHAT YOU WILL ACCOMPLISH
Maintain Client Relationship (40%)
• Visit client offices to maintain a relationship with client contacts including Supply Chain, Operations, and Account Management
• Act as direct contact for client's requests for market info, pricing, service delivery explanations, scope modifications, and new opportunities
• Act as liaison between account management and operations to facilitate effective communication for consistent reciprocal understanding of needs and expectations
• Partner with supply chain and operations team to ensure adequate supplier coverage, smart solutions and client-focused service support
• Anticipate and identify business opportunities and challenges and help to create a profitable strategy that aligns with overall business direction
• Maintain a consultative relationship with the regional account purchasers and influencers to ensure satisfaction, renewal and a continued growth path
• Assist the Account Director in creation and presentation of annual reviews
• Sales outreach to decision makers
o Set initial cadence for outreach to current contacts at clients
o Build base list in HubSpot (KPIs/targets to hit monthly)
o Grow connections and personal presence on LinkedIn
o Learn more about leveraging HubSpot
o Work with marketing support to build automated campaigns in HubSpot
o Receiving coaching activities from VP Sales / similar senior roles within the company
Issue Resolution, Reporting and Analysis (30%)
  • Act as a central point of contact for clients on escalations - involve all Dwellworks departments as required to resolve escalations
  • Prepare and provide monthly, quarterly, and annual reports as requested by the client and operations teams
  • Research and respond in a timely manner to requests for proposal, pricing and information
  • Monitor performance scores and escalations - report, analyze and trend defects
  • Communicate with Operations Team (20%)
  • Lead escalation action and response; assist operations with service recovery initiatives, informing Account Directors of escalating issues with overall account impact
  • Participate in problem solving with the operations teams to address the needs of the client
  • Act as an advocate for clients by teaming with operations in ensuring flawless execution of service delivery
  • Partner with operations as main contact on implementations of new client and communicate client nuances to other departments as needed (accounting, supply chain, etc.)
  • Work with the Account Directors on special client requests

Training (10%)
  • Partner with Account Directors, operations team, and internal supply chain to develop and deliver client trainings/workshops
WHAT WE'RE LOOKING FOR
Your Education (Required)
  • Bachelor's degree is required - Business related field preferred

Your Experience (Preferred)
  • Minimum of 3 years of experience in relocation, travel, corporate housing or hospitality industry, certified relocation professional or global mobility specialist

Your Additional Skills and Abilities
  • Ability to balance customer focus with needs of the business
  • Strong ability to multitask and prioritize
  • Ability to handle confidential information
  • Communication skills, specifically the ability to communicate effectively in a constructive and professional manner
  • Attention to detail and strong organization skills
  • Strong analytical, problem-solving and strategic thinking skills
  • Ability to self-motivate, work in teams in a dynamic environment
  • Position requires moderate travel
  • The salary range for this role begins at $80,000 and will be determined based on qualifications and experience
WHO WE ARE
Our Team
The Dwellworks experience is driven with passion, hard work and integrity. We search for the team players, the go-getters, and the innovators who are hungry to learn. Best of all, we promote a relaxed, well-rounded environment where associates can explore and engage in extensive opportunities such
as our associate led committees (wellness, green, philanthropy, and fun). Here at Dwellworks, we want you to succeed, we want you to grow, and we want you to thrive!
WANT TO LEARN MORE
Check out our website: Join the Global Dwellworks Team
Dwellworks is an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.