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Director Client Experience Jobs in Ohio (NOW HIRING)

PatientPoint

Director, Client Sales

Cincinnati, OH · On-site

Job Summary PatientPoint is looking for a Director, Client Sales to lead retention and growth ... What We Need: * 5+ years of experience in pharmaceutical media sales, agency account management, or ...

PatientPoint

Director, Client Sales

Cincinnati, OH · On-site

Job Summary PatientPoint is looking for a Director, Client Sales to lead retention and growth ... What We Need 5+ years of experience in pharmaceutical media sales, agency account management, or ...

PatientPoint

Director, Client Sales

Cincinnati, OH

Job Summary PatientPoint is looking for a Director, Client Sales to lead retention and growth ... What We Need: * 5+ years of experience in pharmaceutical media sales, agency account management, or ...

Pava

Sr. Art Director

Cleveland, OH · On-site

... client experience. * Leads by example to cultivate AKA's culture of Passion, Innovation ... From time to time, Associate Creative Directors may be required to perform duties outside of their ...

PAVA LLC

Sr. Art Director

Cleveland, OH · On-site

... optimal client experience. Leads by example to cultivate AKA's culture of Passion, Innovation ... From time to time, Associate Creative Directors may be required to perform duties outside of their ...

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Infographic showing various Director Client Experience job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Director, Client Sales

PatientPoint

Cincinnati, OH • On-site

Full-time

Posted 13 days ago

Job description

Job Summary 

PatientPoint is looking for a Director, Client Sales to lead retention and growth across our emerging pharmaceutical client base. You'll hunt new business to secure new clients leading to retention and expansion of the business. This is a high-visibility, high-growth seat on our Business Development team, with a strong internal support system built to help you deliver for clients and hit your numbers. 

What You'll Do: 

  • Build deep expertise in point-of-care media so you can advise clients credibly on how to grow their footprint with PatientPoint. 
  • Develop and nurture multi-threaded relationships within each account, reducing single-point-of-contact risk and strengthening renewal likelihood. 
  • Identify and cultivate expansion opportunities - additional brands, new indications, incremental budget. 
  • Navigate complex client situations and internal processes, knowing when to loop in senior leadership or cross-functional support. 
  • Partner with Client Success and Marketing to ensure program performance data supports the renewal and expansion conversation. 

What We Need: 

  • 5+ years of experience in pharmaceutical media sales, agency account management, or digital marketing. 
  • Working knowledge of the Business Development function and the specific dynamics of retaining and growing newly won clients. 
  • Strong knowledge of the emerging pharmaceutical landscape; point-of-care experience is a plus. 

What You'll Need to Succeed:

  • An outgoing, client-first mentality with genuine curiosity about what makes a brand's launch succeed. 
  • Fluency in RX brand marketing plans and objectives, and how to position PatientPoint's health vertical against them. 
  • A driven, independent operator who takes ownership of account outcomes without needing to be managed closely. 
  • Strong consultative instincts - able to bring data-backed recommendations to clients that improve program performance and surface the next opportunity. 
  • A collaborative approach; this role works closely with Client Success, Marketing, and BD leadership to deliver results. 

Apply