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Client Service Representative Jobs (NOW HIRING)

Client Service Representative

Atlanta, GA

$15.50 - $21/hr

Client Service Representative Location(s): Atlanta, GA Description: The position of Client Service Representative entails being the primary customer support for our Arbitration Hub. Success in this ...

Client Service Representative Groveway Pet Hospital, Castro Valley, CA | Full-time $23-$27 per hour At Groveway Pet Hospital, we're more than a veterinary practice--we're a trusted part of the ...

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How much do client service representative jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Client Service Representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are some common challenges faced by Client Service Representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a Client Service Representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What jobs make 5000 a week without a degree?

A Client Service Representative typically earns between $300 and $700 per week, so earning $5,000 weekly without a degree is uncommon in this role. High-paying jobs that can reach this level often include sales, real estate, or entrepreneurship, which rely on skills, experience, and performance rather than formal education. Some specialized trades or commission-based roles may also achieve this income level with significant effort and expertise.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

What cities are hiring for Client Service Representative jobs? Cities with the most Client Service Representative job openings:
What are the most commonly searched types of Client Service Representative jobs? The most popular types of Client Service Representative jobs are:
Who are the top companies hiring for Client Service Representative jobs? The top employers for Client Service Representative jobs are:
What states have the most Client Service Representative jobs? States with the most job openings for Client Service Representative jobs include:
Infographic showing various Client Service Representative job openings in the United States as of June 2026, with employment types broken down into 49% Full Time, 46% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Client Service Representative

Client Service Representative

Ethos Veterinary Health

Bothell, WA • On-site

$21 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

Client Service Representative - Center for Bird and Exotic Animal Medicine (CBEAM)
Compensation: $21.00-24.00/hr based on job experience, education, and skills.
Location: Bothell, WA
About the Role and Hospital
The Center for Bird and Exotic Animal Medicine (CBEAM) is looking for an energetic, Client Service Representative (CSR) to add our growing team of nineteen veterinarians and about forty support staff! We are a 24/7 emergency and primary care veterinary hospital for exotics-we provide compassionate and expert care for all species of non-traditional pets located near Seattle, WA.
A CSR is an invaluable member of the hospital team who works directly with the Client Service Manager (CSM) and supporting medical staff to provide exceptional customer service while maintaining a smooth and efficient flow of clients and patients through the animal hospital. We are currently hiring for multiple full-time and positions with day, evening, and weekend shifts available. This position has a unique relationship with our clients; they are the first impression a current or potential client sees or hears. At all times, a CSR must maintain a warm & positive, yet professional appearance and demeanor. Our CSRs are the face of CBEAM!
Job Description:
  • Responsible for greeting clients, determining the needs of the clients and patients, and completing the check-in and check-out process. Models a professional and courteous manner with staff and clients. This includes being compassionate and understanding, while working with clients in various emotional states.
  • Being attentive to client's and patient's needs while understanding that needs will change on an individual basis.
  • Politely and professionally answer and triage phone lines and use AllyDVM software to communicate with clients as appropriate.
  • Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in-hospital procedures, and other services that require the doctors' and technicians' time.
  • Helps with client reminders for annual health assessments, parasite checks, dentistry, senior care, etc. Makes overdue reminder calls and updates patient records.
  • Notes client communications in patient record each time a conversation is held and ensures appropriate messages are getting to the doctor.
  • Reviews patient records for daily scheduled appointments and collects information to make necessary updates.
  • Checks in client and monitors flow from check in to discharge.
  • Communicates effectively through intercom system, Softros LAN Messenger and utilizes technician staff for communication. This includes following hospital protocols when relaying information.
  • Performs client and patient call backs.
  • Receives and filters prescription requests. Follows protocols for outside pharmacy requests and promotes the hospitals prescription recommendations.
  • Performs over-the-counter sales of merchandise such as food and toys. Demonstrates a technical knowledge of products and is capable of assisting clients with their product needs.
  • Collects fees, makes change, and obtains authorization for credit charges following the credit policies of the hospital.
  • Able to communicate effectively with clients regarding our wellness plans and ability to set up a Claw Plan properly.
  • Processes end of day as assigned and reconciles cash drawer according to hospital procedure.
  • Demonstrates basic emergency procedures and can give proper information on transporting the patient to the hospital. Responsible for advising hospital staff about incoming emergencies.
  • Maintains appearance and cleanliness of the waiting room and reception area, including re-stocking of products, office supplies, client educational materials, etc. This includes cleaning of urine and stool from lobby and outside of building each time coming through the doors.
  • Prepares and sends welcome letters, referral and thank you letters, condolences, and other correspondence for the doctors and/or Hospital Manager.
Qualifications:
  • Proper telephone etiquette and client service excellence
  • Basic veterinary medical knowledge, including products and services
  • Excellent oral and written communication skills
  • Basic computer skills (Microsoft Office, e-mail, and Avimark experience preferred)
  • Strong organizational skills with ability to multi-task and still attend to details
  • High school diploma or GED required.
  • Prior client service experience required, in a related area preferred.
Job Types: Full-time
Compensation:
$21.00-$24.00 per hour (depending on experience)
Expected hours: 40 per week
Benefits:
  • Medical, Vision, Dental Insurance (Full-Time Employees)
  • Paid Time Off
  • Quarterly Bonus Pay
  • Employee Pet Discounts
  • Employee Assistance Program
  • 401K Plan (Full-Time Employees)
  • Uniform Stipend
Schedule:
  • Day/Swing shift
  • 10 hour shifts
  • Weekends as needed
Work Location: In person
If you are passionate about animal care and eager to expand your experience in exotic veterinary medicine, we encourage you to apply!
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.