7 Vetsource Client Service Representative Jobs Hiring Near You

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we're constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.

If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.

At Vetsource, our teams, much like our customers, are represented through diverse perspectives, life experiences, unique strengths (and love for animals). We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.

We are a team of real people looking for great people to join us, which is why applications are carefully and thoughtfully reviewed by our team. We know that when considering a new opportunity, it's common to weigh your qualifications against the listed job criteria. That said, even if you don't meet 100% of the job requirements but feel you would be a good fit for the role, we still encourage you to apply!

WHO WE ARE LOOKING FOR

Transportation-Supply Chain Coordinator I

The Transportation-Supply Chain Coordinator I supports transportation operations across the Vetsource supply chain to ensure the timely, accurate, and cost-effective movement of products. This role coordinates inbound and outbound transportation activities, manages shipment execution, and resolves transportation exceptions to maintain reliable product flow and operational performance. Working collaboratively with internal business partners and external carriers, the Transportation Coordinator I leverages technology, analyzes operational data, and supports continuous improvement to enhance transportation performance and the customer experience.

This is a full-time, hybrid position at our Sandy Office, located at 17014 NE Sandy Blvd. Portland, OR 97230.

WHAT YOU'LL DO

• Coordinate Transportation Operations. Coordinate daily inbound and outbound transportation activities to support the timely, accurate, and cost-effective movement of products across the Vetsource supply chain while supporting transportation continuity during operational disruptions.

• Manage Shipment Execution. Execute daily transportation activities including shipment coordination, carrier scheduling, track and trace, freight quote requests, receiving coordination, transportation supply management, and other operational responsibilities to ensure efficient shipment execution.

• Resolve Transportation Exceptions. Identify, investigate, and resolve shipment delays, delivery exceptions, damage claims, shipment visibility concerns, and other transportation exceptions while escalating complex issues as appropriate.

• Plan and Prioritize Work. Plan, prioritize, and execute assigned responsibilities while effectively managing workload, meeting commitments, and adapting to changing business priorities.

• Monitor Operational Performance. Monitor daily transportation activities, identify operational risks, and escalate issues that may impact service, cost, or operational performance.

• Maintain Transportation Data. Maintain accurate shipment records, transportation documentation, operational metrics, and system data to support reporting, compliance, and business decision making.

• Analyze Operational Performance. Analyze transportation data to identify trends, investigate operational issues, and recommend practical improvements.

• Leverage Business Systems. Utilize transportation, ERP, shipping, and collaboration systems to execute operational responsibilities while maintaining data integrity and operational visibility.

• Build Business Relationships. Develop productive working relationships with internal and external business partners through effective communication, collaboration, and customer service.

• Support Continuous Improvement. Identify opportunities to improve transportation processes, documentation, service performance, and operational efficiency while supporting continuous improvement initiatives.

WHAT YOU BRING

• Bachelor's degree in Supply Chain Management, Business Administration, Operations Management, Logistics, Engineering, Finance, or a related discipline; or an equivalent combination of education, training, and relevant experience.

• At least one year of experience in receiving, warehouse operations, inventory control, logistics, fulfillment, transportation, customer service, or another related operational or supply chain environment.

• Experience working in a fast-paced operational environment while managing multiple priorities and changing business demands.

• Demonstrated proficiency using Microsoft Office or Google Workspace applications, including spreadsheets, word processing, presentation, email, and collaboration tools.

• Demonstrated ability to learn, effectively utilize, and adapt to ERP systems, business applications, and other technology to support operational execution, data analysis, collaboration, and decision making.

Preferred Experience and Qualifications:

• Experience supporting transportation, logistics, warehouse, fulfillment, or distribution operations.

• Experience working with parcel, LTL, or freight transportation operations.

Working Conditions:

• If this is a hybrid role, reliable internet access is required

• Environment where dogs are present if in the office

• Sitting/standing at a desk working on a computer for long periods of time

• Occasionally lifting up to 25 pounds

• Occasionally stooping, lifting and/or bending

WHAT CAN YOU EXPECT FROM VETSOURCE

In addition to an inclusive and welcoming culture, Vetsource also offers:

• Competitive pay and benefits including medical, vision*, dental, and life insurance

• Employee Assistance Program

• Pet insurance* and Virtual vet care

• PTO, Holidays, Floating Holidays, and Volunteer Day

• Retirement Savings Plan (401k/ RRSP) with employer matching program

• Paid parental leave

• Flexible scheduling and remote work where possible

• The opportunity to join one of our Associate Resource Groups, and fun company events!
  

For Canadian based associates these specific benefits are not included*

OUR VALUES

Vetsource is proud to be part of Mars Science & Diagnostics, a division of Mars Petcare-a family-owned organization rooted in the belief that pets make the world a better place. Our unified culture is built on a foundation of veterinary excellence and guided by a shared vision, inspiring everyone to create A Better World for Pets - a world where pets are healthy, happy, and welcome.
Today, Vetsource drives the future of pet health centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom. These principles define how we work, how we treat one another, and how we serve the veterinary community, ensuring a culture where every associate has the opportunity to thrive.

Pay range (US based applicants): $24.73 - $30.91 / hour

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to job-related skills, experience, certifications, relevant education and training, while also considering internal equity.

The statements in this document are intended to describe the general nature and level of work being performed for this role, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Our pre-employment process includes a background check as a part of the hiring process, and will include a drug screen for pharmacy related roles. The background check will only be initiated after a conditional offer of employment has been made and will be subject to an individualized assessment, as required by law. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please email careers@vetsource.com, or if you have general questions relating to this process. No agencies please. We are an equal opportunity employer.

Vetsource is an E-verify employer.

www.vetsource.com