Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Quick apply
60 Equinox Client Service Representative Jobs Hiring Near You
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Equinox Coaching Foundations Program, Brooklyn
New York, NY · On-site
$16.08/hr
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Equinox Coaching Foundations Program, Brooklyn
New York, NY · On-site
$16.08/hr
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Quick apply
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Equinox Coaching Foundations Program, Westchester
Westchester, NY · On-site
$16.50 - $17/hr
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Equinox Coaching Foundations Program, Westchester
Westchester, NY · On-site
$16.50 - $17/hr
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Quick apply
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Quick apply
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Equinox Coaching Foundations Program, Los Angeles
Los Angeles, CA · On-site
$16.78 - $19.08/hr
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Equinox Coaching Foundations Program, Los Angeles
Los Angeles, CA · On-site
$16.78 - $19.08/hr
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Quick apply
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Equinox Coaching Foundations Program, Wisconsin Avenue
Washington, DC · On-site
$17.95/hr
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Equinox Coaching Foundations Program, Wisconsin Avenue
Washington, DC · On-site
$17.95/hr
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Equinox Coaching Foundations Program, Westchester
Yonkers, NY · On-site
$16.50 - $17/hr
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Equinox Coaching Foundations Program, Westchester
Yonkers, NY · On-site
$16.50 - $17/hr
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Quick apply
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Service Standards * Program Goal Categories * Program Focuses * The Program Portal * Equifit ... Apply principles of exercise science, coaching communication, program design, and client assessment
Equinox Jobs Information
What is it like to work at Equinox?
Equinox is a high-performance culture that emphasizes a strong work ethic, innovation, and customer satisfaction. The company operates a team-based structure, with employees working in close collaboration to achieve business objectives, and offers a dynamic work environment with opportunities for professional growth and development. Working at Equinox may appeal to individuals who value a fast-paced and results-driven environment, with opportunities to contribute to the company's mission of providing premium fitness and wellness services.
What makes Equinox an attractive place to work?
Equinox is a well-established and reputable luxury fitness and wellness brand, known for its high-end amenities and premium services. The company offers a dynamic and innovative work environment that fosters collaboration, creativity, and a culture of excellence, with opportunities for employees to contribute to the development of new products and services. By joining Equinox, professionals can gain valuable experience in the fitness and wellness industry, develop their skills, and be part of a company that is shaping the future of healthy living.
Do workers at Equinox get paid breaks?
No. Most people don’t get paid breaks.
90% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.
90% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and March 2026.
Does Equinox pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
41% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.
41% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.
At Equinox, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and March 2026.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between May 2025 and March 2026.
Do part-time workers get paid time off at Equinox?
Only some people who work part-time get paid time off.
57% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between May 2025 and January 2026.
57% of people who work part-time say they don’t get paid time off
Based on data from 7 people who took the Breakroom Quiz between May 2025 and January 2026.
Is the health insurance from Equinox affordable enough for their workers?
Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and March 2026.
87% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people get paid time off at Equinox?
Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and March 2026.
50% of people say they don’t get paid time off.
Based on data from 24 people who took the Breakroom Quiz between May 2025 and March 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and March 2026.
- 41% of people with changing schedules find out their shifts one week or less ahead of time.
- 11% of people with changing schedules find out their shifts two weeks ahead of time.
- 11% of people with changing schedules find out their shifts three weeks ahead of time.
- 37% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and March 2026.
Do workers at Equinox worry about hours?
Some people worry about getting enough hours.
43% of people report they worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and March 2026.
43% of people report they worry about getting enough hours.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and March 2026.
Do Equinox workers get to choose the shifts they work?
Most people get to choose which shifts they work.
74% report that they have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and March 2026.
74% report that they have enough control over which shifts they work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and March 2026.
How easy is it for Equinox workers to change shifts?
Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and March 2026.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and March 2026.
How easy is it to get time off at Equinox?
Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and March 2026.
69% of people report it’s easy to get time off.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and March 2026.
Do Equinox managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2026.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2026.
Do jobs at Equinox spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
51% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and March 2026.
51% of people report that their job takes up time that they don’t get paid for.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and March 2026.
How easy is it to take sick days at Equinox?
Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.
Is a Equinox job good for students?
Most students say this is a good place to work if you’re studying.
75% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and October 2025.
75% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and October 2025.
Is working at Equinox good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and December 2025.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and December 2025.
Do people at Equinox feel treated with respect by their managers?
Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.
78% of people say they’re treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people at Equinox get to take their breaks without interruption?
Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and March 2026.
85% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and March 2026.
Is it stressful to work at Equinox?
Some people feel stressed out here.
55% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between March 2025 and March 2026.
55% of people say they often feel stressed out at work.
Based on data from 31 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people at Equinox enjoy their jobs?
Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2026.
73% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and March 2026.
Do people at Equinox recommend working with their team?
Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people get enough training when they start at Equinox?
Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.
34% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people get support to advance at Equinox?
Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between March 2025 and March 2026.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between March 2025 and March 2026.
Do people think Equinox’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2026.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and March 2026.
Do workers feel well informed about how Equinox is doing?
Only some people feel well informed about how the company is doing.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.
What other companies are hiring for Client Service Representative jobs?
What are the most popular jobs at Equinox?
What are the most popular categories at Equinox?
Full-time, Part-time
Medical, Dental, Vision, Retirement
Posted 17 days ago
Equinox rating
6.8
Based on 45 frontline employees who took The Breakroom Quiz
20th of 61 rated gym and leisure clubs
Job description
Company Description
Additional Information
OUR STORY
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels, are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
OUR CODE
We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others, then we are excited to discuss career opportunities with you.
Job DescriptionWe are looking for energetic, driven, and enthusiastic fitness professionals to join our team. If you are passionate about inspiring others and eager to pursue a career in Personal Training, the Equinox Coaching Foundations Program offers a comprehensive pathway to begin your coaching career with us.
As part of our commitment to developing the next generation of Equinox Coaches, we provide the Equinox Coaching Foundations Program, a hybrid, 2 week learning experience designed to help aspiring Coaches earn their ISSA Certified Personal Trainer (ISSA CPT) credential.
In our effort to support you in this endeavor, Equinox will cover the entirety of the certification cost, Including study hours.
Program Overview
The EQX Coaching Foundations Program spans 10 working days, consisting of:
5 hours of live virtual workshops
3 discussion boards
2 practice assessments
1 accredited ISSA-CPT final exam
This hybrid learning model includes virtual instruction, self-paced study, and multiple learning environments supported by our PT Educators.
If you do not yet have your CPR/AED certification, you will complete this during the program as well.
Curriculum Overview
ISSA Coursework Includes:
Intro to Personal Training
Movement Biomechanics
Bioenergetics
Assessment Protocols & Program Design
Flexibility & Cardiovascular Training
Resistance Training & Exercise Technique
Nutrition & Supplementation
Special Populations
Business & Safety
Equinox Coaching Foundations Coursework Includes:
The EQX Brand
Service Standards
Program Goal Categories
Program Focuses
The Program Portal
Equifit Assessment
Program Recommendation
Complementary Services
PT Business Management
EQX PT Team
Program Commitment
Participants will complete the Foundations curriculum with a 2.5 hour commitment per day across 10 working days, working closely with EFTI Operators and PT Educators who oversee the program.
Upon successfully completing the Foundations Program and passing the ISSACPT final exam, you will:
Earn your ISSA Certified Personal Trainer credential
Complete required CPR/AED certification (if applicable)
Participants are hired as a Provisional Coach with Equinox. Upon successful completion of the Foundations Program and passing the ISSA‑CPT exam, you will be promoted into the full‑time Coach position at Equinox.
Role Expectations
Complete all coursework, workshops, assessments, and study requirements within the 2week program timeframe to be conducted onsite at an Equinox location.
Demonstrate comprehensive understanding of ISSA and Equinox Coaching Foundations content
Apply principles of exercise science, coaching communication, program design, and client assessment
Uphold Equinox brand standards and deliver exceptional member experiences
Continue professional development as you transition into the Coach role
Qualifications
Ability to complete the 2 week Foundations Program
Commitment to pursuing a Personal Trainer/Coach career with Equinox
Strong passion for fitness, coaching, and growth
Ability to work in person on weekdays and weekends
Strong verbal and written communication skills
Time management, organization, and basic computer proficiency
Energetic, friendly, punctual, and respectful
Pay Transparency: $16.50 - 17.00 /hourly depending on club location in accordance with state and locale wages
Additional Information
AS A COACH IN TRAINING OF THE EQUINOX TEAM YOU WILL RECEIVE:
- Personal Training Certification upon completion of exam at no cost
- Opportunity to be a practicing Personal Trainer upon completion of Personal Trainer Certification
- Premier facilities with functional training areas, top-of-the-line strength and cardio equipment, and more
- Access to our company discounts with various certifying bodies and countless seminars/workshops for CEU credits
- Access to Medical, Dental, Vision, and 401k benefits within the first month of employment
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
- We offer competitive salaries, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.