2 Vitalant Client Service Representative Jobs Hiring Near You

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable):
Shift 1 (United States of America)
Job Description:
Salary Range: $112,112-$150,872
A successful applicant will need to reside in or near Rapid City, SD or Billings, MT.
As the Executive Director of Blood Services, Your Impact is Vital! You will lead the full operational and regulatory functions of regional blood center operations, drive production results while maintaining strict compliance and quality standards. You will serve as the key executive for your geographic area, responsible for meeting production and expense targets through effective resource management, staff leadership, and collaboration across mobile and fixed sites. This role demands a strategic leader who thrives in a complex, compliance-driven environment and who excels at deepening community engagement with partners such as schools, hospitals, businesses, and government officials.
You will work closely with the Area Vice President and cross-functional leadership to ensure consistent, high-quality outcomes that support Vitalant's mission to provide a safe, reliable blood supply. With travel up to 10-30%, this role requires a dynamic, adaptable leader able to inspire and influence diverse teams across multiple locations.
You get to:

• Oversee daily operations of assigned regional blood center, ensuring production targets and budget goals are met.
• Lead compliance with internal SOPs and external regulations, escalating issues as needed.
• Build, coach, and evaluate high-performing teams; resolve employee issues effectively.
• Develop and implement strategies to optimize mobile and fixed site collections, donor satisfaction, and resource allocation.
• Foster strong community partnerships to support donor recruitment and mission awareness.
• Manage facility and fleet operations, ensuring safe, efficient, and compliant environments.
• Collaborate across business units to drive continuous improvement in efficiency, quality, and customer service.
• Represent the region in enterprise initiatives and maintain professional networks to stay abreast of industry trends.

Knowledge/Education

• Bachelor's degree required
• Knowledge of healthcare or blood service operations preferred.

Experience

• Eight years of related experience required, including at least five years in supervisory roles.
• Previous blood center or health care industry experience preferred

Skills and Abilities

• Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
• Strong analytical, statistical, organizational, and problem-solving skills.
• Able to organize, prioritize, and execute a variable workload and multiple priorities.
• Effective oral and written communication skills.
• Participative leadership style with strong coaching skills and the ability to guide and motivate senior and executive-level managers.
• Proficient with computer systems and platforms.
• Ability to travel (10%-30%).

Location:
2209 West OmahaRapid City, SD 57702
Job Category:
Sales / Community Outreach
Contact Information: careers@vitalant.org
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.