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Vitalant

3 Vitalant Client Service Representative Jobs Hiring Near You

Vitalant

Outbound Call Center Representative

Tempe, AZ · On-site

$16.40 - $17.99/hr

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital ... Build rapport and provide excellent customer service * Encourage donors to continue supporting ...

Vitalant

Regional Director, Donor Services

Billings, MT · On-site

$112K - $150K/yr

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital ... customer service. * Represent the region in enterprise initiatives and maintain professional ...

Vitalant

Director, HLA Laboratory

Phoenix, AZ · On-site

$220K - $270K/yr

Build partnerships with external organizations and represent the organization in professional and ... Lab Services Contact Information: careers@vitalant.org If you are impact-inspired to help others ...

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Vitalant Jobs Information

What is it like to work at Vitalant?

Vitalant is a nonprofit organization that prioritizes a culture of compassion, teamwork, and community involvement, striving to make a positive impact on the lives of patients and donors.

As a leading blood bank and transfusion service, Vitalant operates with a decentralized team structure, allowing employees to work in various locations and interact with diverse stakeholders, including healthcare professionals, donors, and patients. The organization's mission-driven environment fosters a sense of purpose and collaboration among employees.

Working at Vitalant may appeal to individuals who are passionate about making a difference in the healthcare industry, as the organization offers opportunities for professional growth, flexible work arrangements, and a chance to contribute to a vital service that saves lives every day.

What makes Vitalant an attractive place to work?

Vitalant is a leading nonprofit organization in the blood banking industry, dedicated to saving lives through the power of blood donation. As an employer, Vitalant offers a dynamic work environment that values collaboration, innovation, and teamwork, with opportunities for professional growth and development in a stable and supportive setting. By joining Vitalant, individuals can contribute to a mission-driven organization that makes a meaningful impact in the lives of patients and communities across the country.

Do workers at Vitalant get paid breaks?

Sometimes. Only some people get paid breaks.
49% of people say they don’t get paid breaks.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and May 2026.

Does Vitalant pay people when they’re sick?

Yes. Most people get paid when they’re sick.
71% of people say they would get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

At Vitalant, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Vitalant affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Vitalant?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 11% of people with changing schedules find out their shifts one week or less ahead of time.
  • 41% of people with changing schedules find out their shifts two weeks ahead of time.
  • 35% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 46 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers at Vitalant worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 57 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Vitalant workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
69% report that they don’t have enough control over which shifts they work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Vitalant workers to change shifts?

Most people find it hard to change shifts.
68% of people report that it’s hard to change shifts if they need to.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at Vitalant?

Some people find it hard to get time off.
55% of people report it’s hard to get time off.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Vitalant managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Vitalant spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Vitalant?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Vitalant good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
73% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Vitalant feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
35% of people say they’re not treated with respect by their managers.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at Vitalant get to take their breaks without interruption?

Only some people get breaks without interruption.
36% of people report that their breaks get interrupted.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and May 2026.

Is it stressful to work at Vitalant?

Most people feel stressed out here.
85% of people say they often feel stressed out at work.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Vitalant enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 55 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Vitalant recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Vitalant?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Vitalant?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Vitalant’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Vitalant is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and May 2026.
What other companies are hiring for Client Service Representative jobs?
What are the most popular jobs at Vitalant?
What are the most popular categories at Vitalant?
Infographic showing various Client Service Representative job openings at Vitalant in the United States as of July 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 100% Physical job distribution.

Outbound Call Center Representative

Vitalant

Tempe, AZ • On-site

$16.40 - $17.99/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Vitalant rating

6.2

Company rating: 6.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

700th of 887 rated healthcare providers

Job description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable):
Job Description:
Additional Job Description
Help save lives from the comfort of home. Candidates must reside within 30 miles of our offices in the following locations:
Arizona: Tempe
South Dakota: Aberdeen, Rapid City
North Dakota: Bismark, Fargo, Minot
Montana: Billings, Butte,
Wyoming: Casper, Cheyenne
Idaho: Coeur d'Alene, Lewiston
Texas: El Paso
Pay Range: $16.40-$17.99 per hour
We're looking for motivated, positive, and goal-driven individuals to join our team as a Remote Donor Outreach Coordinator. In this role, you'll connect with current and past donors, schedule lifesaving blood donation appointments, and help make a real difference in your community every single day.
If you enjoy talking with people, thrive in a fast-paced environment, and are energized by meeting goals, this could be the perfect opportunity for you.
What You'll Do
  • Make outbound calls to current, past, and potential donors in a quiet, distraction free, home office space (required)
  • Schedule donation appointments for blood drives and donor centers (Around 90% of time is spent on calls)
  • Build rapport and provide excellent customer service
  • Encourage donors to continue supporting lifesaving causes
  • Ability to confidently overcome objections, think on your feet, and use persuasive communication techniques to encourage donors to commit to scheduling an appointment
  • Maintain accurate donor information and appointment details
  • Meet daily and weekly performance goals and metrics
  • Work collaboratively in a supportive remote team environment
What We're Looking For
  • Positive attitude and strong communication skills
  • Comfortable spending most of the workday on the phone
  • Goal-oriented and motivated by performance metrics
  • Ability to stay resilient and professional when facing rejection
  • Strong multitasking and computer skills
  • Dependable attendance and punctuality
  • Ability to work independently in a remote setting
Preferred Experience
  • Customer service experience
  • Call center experience
  • Appointment scheduling, sales, collections, or outreach experience
Training Schedule
Paid Training - 100% attendance required
  • Monday-Friday
  • 9:00 AM-5:30 PM Arizona Time
  • Four weeks
Post-Training Schedules
You will be assigned one of the following schedules:
  • Tuesday-Saturday | 10:30 AM-7:00 PM
  • Sunday-Thursday | 10:30 AM-7:00 PM

You will earn an additional 8% on top of your base pay for hours falling on Saturday or Sunday.
Why Join Us?
  • Meaningful work that impacts lives
  • Supportive team culture
  • Paid training
  • Stable full-time schedule
  • Opportunity to grow and develop professionally

Join a team where your voice, positivity, and persistence truly make a difference. Every appointment you schedule can help save lives.
#CSRAD
Hiring Restrictions:
Please note: Vitalant does not currently hire individuals who reside in the following states - Alabama, Alaska, Connecticut, Delaware, Hawaii, Kansas, Maine, Massachusetts, Nebraska, Oklahoma, Rhode Island, Utah, and Vermont.
Location:
1524 West 14th Street#120Tempe, AZ 85281
Job Category:
Sales / Community Outreach
Contact Information: careers@vitalant.org
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.

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