62 Paylocity Client Service Representative Jobs Hiring Near You

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
As part of the Sales & Marketing team, you’ll help us solve challenges and succeed as you grow and understand the unique needs of our clients and tailor easy-to-use solutions to deliver the performance they need. With a position in Sales & Marketing, you’ll strengthen our relationships with clients, anticipate their needs, and think outside the box to unlock new possibilities.

Position Overview:

Responsible for leading, motivating, and managing a team of sales professionals to meet or exceed sales

targets within their assigned region or vertical. This role involves driving sales performance, overseeing the

day-to-day activities of the sales team, and developing strategies to enhance revenue growth. The ideal

candidate possesses a strong attention to deal, prior experience in people management and an extensive

background in successful B2B sales.

Reports To: Regional Vice President of Sales

Primary Responsibilities:

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Leadership & Team Management:

• Lead and mentor a team of sales representatives, setting clear performance expectations, providing regular coaching, and ensuring professional development.
• Establish individual sales goals, KPIs, and performance benchmarks for team members to drive motivation and accountability.
• Teach and train Paylocity sales process to maximize your AE potential.
• Monitor sales activities and performance, providing guidance and support to overcome challenges and close deals.
• Conduct regular team meetings to review sales metrics, share updates, and foster collaboration.
• Conduct performance reviews and develop career progression plans for each sales team member

Sales Strategy & Execution:

• Develop and execute a sales strategy to achieve revenue and growth targets within the designated territory or market segment.
• Identify and pursue new business opportunities, including new customer acquisition, account expansion, and upselling opportunities.
• Ensure the team effectively manages the sales pipeline, working proactively to identify and convert leads into customers. Collaborate with the marketing team to create and execute sales campaigns that drive lead generation and conversions.

Customer Relationship Management:

• Build and maintain strong relationships with key customers, prospects, and partners to understand their needs and drive long-term business success.
• Act as a point of escalation for key accounts and complex sales opportunities.
• Foster a customer-centric culture within the sales team to ensure exceptional customer satisfaction and service.

Sales Operations & Reporting:

• Track sales performance and generate reports on individual and team results, sales forecasts, and key performance metrics.
• Utilize CRM systems (e.g., Salesforce, HubSpot) to manage leads, opportunities, and customer interactions.
• Analyze sales data and market trends to identify opportunities for process improvements and sales strategies.
• Provide regular updates to senior management on sales performance and market conditions.

Collaboration & Cross-functional Engagement:

• Work closely with cross-functional teams, including marketing, product, and customer success, to align on customer needs and sales initiatives.
• Support the development of sales collateral, product presentations, and proposals to assist in closing sales.
• Provide insights and feedback to the product and marketing teams on customer feedback, competitive positioning, and emerging trends.

Market & Industry Knowledge:

• Stay current on industry trends, competitor activities, and market dynamics to ensure the team remains competitive.
• Actively participate in industry events, conferences, and networking opportunities to build the company’s presence and generate new business.

Education and Experience:

• Bachelor's degree in business, Marketing, or a related field
• 5+ years of experience in Sales or business operations
• 2+ years of experience managing HCM Account Executives
• Experience with major account payroll, HR, time and attendance solutions and large, complex organizations.
• Proficient in CRM software
• Experience managing and motivating a sales team, with a focus on individual and team performance development.
• Strong leadership qualities with good communication and interpersonal skills
• Strong understanding of customer and market dynamics and requirements.
• Ability to travel and work in a virtual environment.
• Able to operate in a fast-paced and changing market environment

Physical Requirements:

• Mobility required for sitting, standing and walking
• Mobility required for driving to prospective client sites
• Manual/finger dexterity required in both hands to operate computer keyboard and manipulate small objects
• Sensory ability required to see, hear and touch
• Mental effort required for reading, writing, visualization, calculation and analysis
• Job duties usually performed in an office environment with uniform temperatures and normal air conditions

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

The pay range for this position is $140,000 - $170,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.

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