ZipRecruiter

Log In

Rocket Mortgage
Rocket Mortgage

27 Rocket Mortgage Client Service Representative Jobs Hiring Near You

next page

Showing results 1-20

All JobsRocket Mortgage JobsRocket Mortgage Client Service Representative Jobs

Rocket Mortgage Jobs Information

Do workers at Rocket Mortgage get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 46 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Rocket Mortgage pay people when they’re sick?

Yes. Most people get paid when they’re sick.
91% of people say they would get paid if they were sick but scheduled to work.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and July 2026.

At Rocket Mortgage, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
97% of people say they have to use vacation days when they’re out sick.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Rocket Mortgage affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 38 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Rocket Mortgage?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 15% of people with changing schedules find out their shifts one week or less ahead of time.
  • 5% of people with changing schedules find out their shifts two weeks ahead of time.
  • 35% of people with changing schedules find out their shifts three weeks ahead of time.
  • 45% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 20 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Rocket Mortgage worry about hours?

Most people don’t worry about getting enough hours.
97% of people report they don’t worry about getting enough hours.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Rocket Mortgage workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Rocket Mortgage workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Rocket Mortgage?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Rocket Mortgage managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and February 2026.

Do jobs at Rocket Mortgage spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Rocket Mortgage?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a Rocket Mortgage job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 6 people who took the Breakroom Quiz between April 2025 and July 2026.

Is working at Rocket Mortgage good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Rocket Mortgage feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Rocket Mortgage get to take their breaks without interruption?

Most people get breaks without interruption.
81% of people report that they get to take their breaks without interruption.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Rocket Mortgage?

Most people feel stressed out here.
79% of people say they often feel stressed out at work.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Rocket Mortgage enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Rocket Mortgage recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 59 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Rocket Mortgage?

Most people got enough training when they started.
74% of people report they got enough training when they started working here.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Rocket Mortgage?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Rocket Mortgage’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Rocket Mortgage is doing?

Most people feel well informed about how the company is doing.
77% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Client Service Representative jobs?
What are the most popular jobs at Rocket Mortgage?
What are the most popular categories at Rocket Mortgage?
Infographic showing various Client Service Representative job openings at Rocket Mortgage in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 40% Physical, and 60% Remote job distribution.
Mortgage Loan Officer (Detroit, MI)

Mortgage Loan Officer (Detroit, MI)

Rocket Mortgage, LLC

Detroit, MI • On-site

Full-time

Posted 7 days ago

Rocket Mortgage rating

8.4

Company rating: 8.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

30th of 150 rated financial services

Job description

Are you a driven self-starter with a passion for sales? If so, we have an exciting career opportunity for you! Join our dynamic team at Rocket Mortgage and take your career to new heights. Sales experience is not required!
At Rocket Mortgage, we're not just a company, we're a community of passionate professionals dedicated to making homeownership dreams a reality. As a Mortgage Loan Officer, you'll play a crucial role in guiding clients through the mortgage process. Whether they're purchasing a home or refinancing, you'll be there every step of the way. Come be a part of something bigger!
About the role
  • Promote the significant advantages of working with Rocket Mortgage.
  • Build rapport with clients to ensure we are identifying the solution that meets their needs.
  • Guide clients in obtaining mortgages by answering their questions, collecting necessary documents and verifying information.
  • Advise on the home buying or refinance process, providing exceptional client service along the way.
  • Respond to potential inquiries from company-generated prospects.
  • Achieve or exceed sales goals and objectives.

About you
  • Sales Aptitude: Your ability to identify and pursue sales opportunities effectively will help you build a solid foundation. Sales experience is not required!
  • Dedication To Learning: We'll provide ongoing sales and industry training to help you succeed.
  • Communication Skills: Your ability to build rapport and trust with clients is key.
  • Empathy: A willingness and capacity to connect with your clients will set you apart.
  • Adaptability: Resiliency and an openness to adapting to industry changes are required.

What you'll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We've got your back. Check out our full list of Benefits and Perks.
About us
Rocket Mortgage® was founded in 1985. Today, we're a Detroit-based, publicly traded company with a mission to Help Everyone Home. At Rocket Mortgage, we believe that home is more than the house you live in. Our wide variety of home loan options, tools and resources empower our clients to achieve their homeownership dreams. We're known as experts in the mortgage industry, but we're also innovators - we strive to create the best experiences for our clients from beginning to end. And we're not your typical employer. We're insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@Rocket.com.

What Rocket Mortgage employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply