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Alera Group
Alera Group

60 Alera Group Client Service Representative Jobs Hiring Near You

Alera Group

Client Service Associate

Montpelier, VT · Hybrid

$43K - $55K/yr

OVERVIEW At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Client Service Associate to support our ...

Alera Group

Surety Representative

Berwyn, PA · On-site

$90K - $100K/yr

We're seeking a Surety Representative who will support risk strategy, client service excellence, and operational accuracy. About Alera Group Alera Group was founded in 2017 and has grown to become ...

Alera Group

Surety Representative

Berwyn, PA · Hybrid

$90K - $100K/yr

We're seeking a Surety Representative who will support risk strategy, client service excellence, and operational accuracy. About Alera Group Alera Group was founded in 2017 and has grown to become ...

Alera Group

Client Service Associate

Montpelier, VT · On-site

$43K - $55K/yr

OVERVIEW At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Client Service Associate to support our ...

Alera Group

Commercial Lines Account Manager

Montpelier, VT · On-site +1

$60K - $80K/yr

... service requests, client questions, and carrier coordination, while helping maintain strong retention and service standards. About Alera Group Alera Group is one of the largest and fastest-growing ...

Alera Group

Receptionist/Office Assistant

Hanover, PA · Hybrid

$17 - $21/hr

We're seeking a Receptionist/Office Assistant who will support risk strategy, client service excellence, and operational accuracy. About Alera Group Alera Group was founded in 2017 and has grown to ...

New

Alera Group

Account Specialist

Tacoma, WA · Hybrid

$24 - $26/hr

We're seeking an Account Specialist who will support client service excellence and operational accuracy. About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest ...

Alera Group

Commercial Lines Account Manager

Montpelier, VT · On-site

$60K - $80K/yr

... Alera Group's growing Select strategy and is focused on managing a dedicated book of small commercial clients. This position is ideal for a Commercial Lines professional who enjoys client service ...

Alera Group

Benefits Analyst

Norwalk, CT · On-site

$60K - $75K/yr

... client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees. About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest ...

Alera Group

Account Coordinator

San Antonio, TX

$18 - $23.50/hr

... client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees. About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest ...

Alera Group

Account Specialist

Tacoma, WA · On-site

$24 - $26/hr

We're seeking an Account Specialist who will support client service excellence and operational accuracy. About Alera Group Alera Group was founded in 2017 and has grown to become the 14th largest ...

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Alera Group Jobs Information

What is it like to work at Alera Group?

Alera Group is a professional services firm that values collaboration, innovation, and client-centricity, fostering a dynamic and supportive work environment.

The company's team structure is designed to promote knowledge sharing and expertise, with professionals working together across various disciplines to deliver comprehensive solutions to clients. Alera Group's mission is to help clients achieve their goals through tailored advice and guidance, with a focus on employee benefits, wealth management, and property and casualty insurance.

Working at Alera Group may appeal to professionals seeking a challenging and rewarding career in a collaborative and client-focused organization, with opportunities for growth and development in a rapidly evolving industry.

What makes Alera Group an attractive place to work?

Alera Group is a leading national advisory services firm that provides a comprehensive range of benefits, property, and risk consulting services to clients across various industries. The company fosters a collaborative and innovative work environment, offering employees opportunities to work on complex projects, develop new skills, and contribute to the growth and success of the organization. By joining Alera Group, professionals can expect to be part of a dynamic team that values expertise, teamwork, and client satisfaction, with opportunities for career advancement and professional development in a rapidly evolving industry.

Do workers at Alera Group get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and February 2026.

Does Alera Group pay people when they’re sick?

Yes. Most people get paid when they’re sick.
97% of people say they would get paid if they were sick but scheduled to work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.

At Alera Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
82% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Alera Group affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Alera Group?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Alera Group worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to get time off at Alera Group?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and June 2026.

Do Alera Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and August 2025.

How easy is it to take sick days at Alera Group?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Alera Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
92% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at Alera Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Alera Group get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Alera Group?

Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Alera Group enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Alera Group recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Alera Group?

Some people didn’t get enough training when they started.
54% of people report they didn’t get enough training when they started working here.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at Alera Group?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people think Alera Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
68% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Alera Group is doing?

Only some people feel well informed about how the company is doing.
44% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Client Service Representative jobs?
What are the most popular jobs at Alera Group?
What are the most popular categories at Alera Group?
Infographic showing various Client Service Representative job openings at Alera Group in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, and 10% Hybrid job distribution.
Senior Client Service Representative

Senior Client Service Representative

Alera Group

Deerfield, IL • On-site

$60K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Alera Group rating

8.0

Company rating: 8.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

145th of 281 rated insurance

Job description

OVERVIEW
Alera Group is looking for a Commercial Lines Senior Client Service Representative. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you!
Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance, and Financal Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.
RESPONSIBILITIES
  • Provide proactive, high-quality client service, anticipating needs and responding promptly to client, producer, and account manager inquiries while maintaining strong relationships with all stakeholders
  • Support policy lifecycle and renewals, including preparing renewal submissions and proposals, processing new and renewal policies, change requests, audits, cancellations, reinstatements, and insurance documentation (ID cards, certificates, binders)
  • Maintain accurate systems and documentation, ensuring policy data integrity within AMS360 and Worksmart, organizing policy delivery, and supporting ongoing risk management and service needs

QUALIFICATIONS
  • High School diploma or equivalent required; Bachelor's degree strongly preferred
  • Illinois Property & Casualty license required or ability to obtain within 60 days of hire
  • Minimum 2 years of Commercial Lines agency experience in a highly automated, risk-management-focused environment
  • Proficiency in Microsoft Word and Excel; AMS360 experience strongly preferred
  • Highly organized with strong communication, interpersonal, and teamwork skills
  • Able to work effectively both independently and in a collaborative team environment

ADDITIONAL INFORMATION
This job requires presence in the office on a hybrid schedule as agreed with the manager.
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.
Salary range is $60K to 70K per year.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
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Location Type
Hybrid

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