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Client Service Representative Jobs (NOW HIRING)

Cottingham & Butler

Client Service Representative

Asbury, IA · On-site

$15 - $20.50/hr

Client Service Representative Dubuque, Iowa, United States What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service ...

Cottingham & Butler

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative ...

Jewelers Mutual Group

Client Service Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Client Service Representative The Client Service Representative (CSR) is responsible for facilitating renewals, providing support to specific producers, and addressing daily client inquiries and ...

Cottingham & Butler

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative ...

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Client Service Representative information

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How much do client service representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for client service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a client service representative?

A Client Service Representative is a professional responsible for interacting with customers to address their needs, answer questions, and resolve issues related to a company’s products or services. They often serve as the first point of contact, ensuring customers have positive experiences and receive timely assistance. Duties typically include answering calls or emails, processing orders, and providing information about products or services. Strong communication and problem-solving skills are essential for this role.

What are some common challenges faced by client service representatives and how can they be overcome?

Client Service Representatives often encounter challenges such as managing high call volumes, addressing diverse client needs, and resolving complaints efficiently. To overcome these, it’s important to develop strong communication and active listening skills, stay organized, and remain patient under pressure. Many organizations provide ongoing training and support, and collaboration with team members is encouraged to share best practices and resolve complex issues. Maintaining a positive attitude and utilizing available resources can help ensure client satisfaction and personal success in the role.

What are the key skills and qualifications needed to thrive as a client service representative, and why are they important?

To excel as a Client Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent as a minimum qualification. Familiarity with customer relationship management (CRM) software, phone systems, and office productivity tools is typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help you build rapport and effectively resolve client concerns. These skills are crucial for ensuring client satisfaction, fostering loyalty, and maintaining the company’s reputation.

What is the difference between Client Service Representative vs Customer Support Specialist?

AspectClient Service RepresentativeCustomer Support Specialist
Required CredentialsHigh school diploma; some roles prefer associate's degreeHigh school diploma; certifications optional
Work EnvironmentOffice settings, call centers, client-facing rolesCall centers, online chat, technical support environments
Employer & Industry UsageFinancial services, insurance, retailTechnology, telecom, e-commerce
Common Search & ComparisonCustomer interaction, client retention, account managementTechnical issues, troubleshooting, product support

The main difference is that Client Service Representatives focus on managing client accounts and maintaining relationships, often in financial or retail sectors. Customer Support Specialists primarily handle technical issues and troubleshooting, typically in tech or telecom industries. Both roles require strong communication skills but serve different customer needs and environments.

More about Client Service Representative jobs
What cities are hiring for Client Service Representative jobs? Cities with the most Client Service Representative job openings:
What are the most commonly searched types of Client Service Representative jobs? The most popular types of Client Service Representative jobs are:
Who are the top companies hiring for Client Service Representative jobs? The top employers for Client Service Representative jobs are:
What states have the most Client Service Representative jobs? States with the most job openings for Client Service Representative jobs include:
Client Service Representative jobs near you
Infographic showing various Client Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Client Service Representative

Mutual Savings Association

Leavenworth, KS • On-site

$18 - $20/hr

Full-time

Posted 19 days ago

Job description

About the Opportunity:

Start a meaningful career with one of the top community banks in the country.


At Mutual Savings Association, our Client Service Representatives do more than process transactions. They welcome clients, build relationships, solve problems, and help connect people with the right financial solutions.


Recognized as the 2025 Extraordinary Bank of the Year, Mutual Savings Association is a high-performing community banking team committed to exceptional service, strong local relationships, and helping our clients, teammates, and communities thrive.


We are looking for a Client Service Representative who takes pride in doing things right, enjoys helping people, and wants to grow in a professional banking career. If you are dependable, detail-oriented, coachable, and naturally helpful, this could be the opportunity you’ve been looking for.

What You’ll Do:

  • Serve with excellence. Welcome clients with warmth, professionalism, and a helpful attitude in every interaction.
  • Support everyday banking needs. Process deposits, withdrawals, payments, transfers, and other client transactions accurately and efficiently.
  • Build trusted relationships. Listen carefully, answer basic account questions, and help clients feel confident and cared for.
  • Connect clients with solutions. Identify when a client may need additional support and make appropriate referrals to the right team member.
  • Protect and perfect. Follow all cash handling, balancing, security, fraud prevention, confidentiality, and compliance procedures.
  • Grow your knowledge. Complete training and continue building your understanding of banking products, services, systems, and client service expectations.
  • Contribute to the team. Help maintain a clean, organized, professional branch environment and support a culture of teamwork and accountability.

What Makes This Opportunity Different:


At MSA, this is not “just a teller job.” We use the title Client Service Representative because this role is about more than transactions. It is about service, relationships, trust, and growth.


You do not need years of banking experience to succeed here. We provide structured training, coaching, and development opportunities to help you build confidence, professionalism, and banking knowledge.


Development opportunities may include:

  • Structured Client Service Representative training
  • Product knowledge and client service coaching
  • Sales and referral training
  • Trusted Advisor Certification path
  • Accredited Banking Professional development opportunity
  • Ongoing coaching from branch leadership
  • Future growth opportunities in banking, client service, operations, lending support, and leadership

Qualifications:

  • High school diploma or equivalent required.
  • Prior banking or cash handling experience preferred, but not required.
  • Retail, restaurant, office, or client service experience is helpful.
  • Exceptional client service, communication, and problem-solving skills.
  • Strong attention to detail and commitment to accuracy.
  • Ability to follow procedures, maintain confidentiality, and learn banking systems.
  • A professional, dependable, and positive attitude.
  • A drive to learn, grow, and help others succeed.

Why Mutual Savings Association?


At MSA, you won’t just find a job, you’ll build a career that matters. You’ll join a team that believes in recognizing excellence, investing in people, and serving local communities with pride.


We are selective about who joins our team because our clients deserve exceptional service. If you want to be challenged, supported, and developed, this is an opportunity to grow with one of the best community banking teams in the country.

Be part of something extraordinary.

Apply today and start your career with Mutual Savings Association.