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Client Service Delivery Manager Jobs (NOW HIRING)

Mondo

Client Delivery Manager

Manhattan, NY · Remote

$80 - $100/hr

Required Qualifications * 5 years of experience in Client Delivery, Client Success, Professional Services, Implementation Consulting, Technical Account Management, or Enterprise Delivery. * Proven ...

SPS-North America

Service Delivery Director

Pittsburgh, PA · On-site

$205K/yr

Client Relationship Management * Serve as the primary point of contact for assigned document ... Service Delivery Excellence Qualifications and Education Requirements: * Bachelor's degree in ...

SPS-North America

Service Delivery Director

Pittsburgh, PA · On-site

$205K/yr

Client Relationship Management * Serve as the primary point of contact for assigned document ... Service Delivery Excellence Qualifications and Education Requirements: * Bachelor's degree in ...

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Client Service Delivery Manager information

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$29K

$93.9K

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How much do client service delivery manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for client service delivery manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Delivery Manager, and why are they important?

To thrive as a Client Service Delivery Manager, you need strong project management abilities, service delivery expertise, and a background in business administration or a related field. Familiarity with IT Service Management (ITSM) frameworks like ITIL, customer relationship management (CRM) systems, and relevant certifications (such as ITIL or PMP) are commonly required. Exceptional communication, problem-solving, and leadership skills help build client trust and effectively manage teams. These skills ensure seamless service delivery, high client satisfaction, and the successful achievement of organizational goals.

What is the difference between Client Service Delivery Manager vs Customer Support Specialist?

AspectClient Service Delivery ManagerCustomer Support Specialist
CredentialsRelevant experience, certifications in project management or client relationsCustomer service training, basic technical knowledge
Work EnvironmentClient-facing, project coordination, team managementHelp desk, call center, online support
Employer & IndustryConsulting firms, IT, finance, telecomRetail, tech companies, service providers
Search & Comparison IntentUnderstanding roles in client management and deliveryCustomer support functions and troubleshooting

The Client Service Delivery Manager focuses on managing client relationships, overseeing project delivery, and ensuring client satisfaction. In contrast, a Customer Support Specialist primarily handles direct customer inquiries, troubleshooting, and support issues. While both roles involve client interaction, the manager role is more strategic and managerial, whereas the support specialist role is more operational and technical.

What is a Client Service Delivery Manager?

A Client Service Delivery Manager is responsible for overseeing the delivery of services to clients, ensuring that service quality meets agreed standards and client expectations. They coordinate with internal teams, manage client relationships, handle escalations, and work to continuously improve service processes. Their goal is to ensure client satisfaction, resolve issues efficiently, and maintain long-term business relationships. This role is common in industries such as IT, consulting, and business process outsourcing.

How does a Client Service Delivery Manager typically collaborate with internal teams to ensure client satisfaction?

A Client Service Delivery Manager works closely with internal teams such as operations, sales, IT, and customer support to deliver seamless service to clients. This involves regularly communicating client expectations, coordinating project timelines, and resolving any service issues promptly. By acting as a liaison between the client and various departments, the manager ensures that deliverables meet quality standards and are aligned with client objectives. Strong collaboration skills and the ability to manage cross-functional teams are key for success in this role.
What cities are hiring for Client Service Delivery Manager jobs? Cities with the most Client Service Delivery Manager job openings:
What are the most commonly searched types of Client Service Delivery jobs? The most popular types of Client Service Delivery jobs are:
What states have the most Client Service Delivery Manager jobs? States with the most job openings for Client Service Delivery Manager jobs include:
Client Service Delivery Manager jobs near you
Infographic showing various Client Service Delivery Manager job openings in the United States as of June 2026, with employment types broken down into 64% Full Time, 33% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $93,940 per year, or $45.2 per hour.
Client Delivery Manager

Client Delivery Manager

Mondo

Manhattan, NY • Remote

$80 - $100/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 8 days ago

Job description

Client Delivery Manager
Location: Remote (East Coast or Central Time Preferred)
Duration: 6-Month (Potential Contract-to-Hire)
Pay Rate: $80–100/hr W2
Start: ASAP
Benefits: Eligible for Health, Dental, Vision, 401K
Must be authorized to work in the U.S. This position is not eligible for sponsorship.
About the Opportunity
Our client is a fast-growing software company specializing in market data management solutions for financial institutions, exchanges, and capital markets organizations. As they continue expanding their enterprise client base—including major stock exchanges—they're looking to add a Client Delivery Manager who can serve as the trusted advisor and primary relationship owner throughout the implementation lifecycle.
This is not a technical implementation or engineering role. Instead, you'll bridge the gap between enterprise clients and internal delivery teams by understanding business objectives, translating requirements into actionable plans, and ensuring successful delivery from kickoff through post-production success.
Responsibilities
  • Own the end-to-end client relationship for assigned enterprise market data clients.
  • Lead implementation delivery by partnering with internal implementation and engineering teams.
  • Conduct discovery sessions to understand business objectives, operational challenges, and long-term success metrics.
  • Gather, document, and prioritize business requirements, converting them into actionable workstreams.
  • Coordinate cross-functional teams to ensure projects remain on schedule and client expectations are met.
  • Proactively identify risks, remove blockers, and escalate issues when appropriate.
  • Facilitate regular client meetings, status updates, and executive-level communications.
  • Serve as the internal advocate for your clients while balancing delivery priorities.
  • Drive successful client adoption and continued business value beyond go-live.
Required Qualifications
  • 5 years of experience in Client Delivery, Client Success, Professional Services, Implementation Consulting, Technical Account Management, or Enterprise Delivery.
  • Proven success owning enterprise client relationships from discovery through delivery.
  • Strong experience gathering business requirements and translating them into execution plans.
  • Excellent stakeholder management, communication, and organizational skills.
  • Experience coordinating technical delivery teams without direct management responsibility.
  • Experience using Jira or similar project management tools.
  • Ability to manage multiple enterprise clients and competing priorities simultaneously.
Preferred Qualifications
  • Recent experience within Market Data Administration or the financial market data ecosystem.
  • Experience working with Bloomberg, LSEG/Refinitiv, FactSet, ICE, Nasdaq, NYSE, Cboe, or similar market data providers or exchanges.
  • Background in market data licensing, entitlements, vendor management, usage reporting, exchange agreements, or redistribution rights.
  • Experience supporting financial institutions, exchanges, hedge funds, or capital markets organizations.
  • Confluence experience.