ABOUT THE COMPANY:
Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest. To learn more, please visit bluebirdfiber.com.
Join an amazing team of telecommunication professionals! Bluebird is a dynamic growing company in need of a Service Delivery Coordinator to be a part of a collaborative team. This is a full-time, benefit eligible position in our Kansas City office. All of us at Bluebird work hard to meet objectives for the organization and live the mission and values of this growing company to meet a common goal. Check out this video that highlights our amazing company culture.
POSITION PURPOSE:
The Service Delivery Coordinator is responsible for end-to-end management and coordination of custom orders. This role ensures timely, accurate and compliant orders while delivering a positive customer experience and maintaining strong collaboration with internal teams, vendors and customers. The coordinator serves as the primary point of contact for implementation activities, ensuring all requests are processed efficiently and aligned with company policies and service level agreements (SLAs)