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Client Service Delivery Coordinator Jobs (NOW HIRING)

Optus, Inc

Service Delivery Coordinator

Jonesboro, AR · On-site

$17.50 - $18/hr

The Service Delivery Coordinator is a highly motivated individual that can work in a fast paced environment and transition from task to task smoothly. Strong teamwork and ability to work closely with ...

Optus, Inc

Service Delivery Coordinator

Jonesboro, AR · On-site

$17.50 - $18/hr

The Service Delivery Coordinator is a highly motivated individual that can work in a fast paced environment and transition from task to task smoothly. Strong teamwork and ability to work closely with ...

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Optus, Inc

Service Delivery Coordinator

Jonesboro, AR · On-site

$17.50 - $18/hr

The Service Delivery Coordinator is a highly motivated individual that can work in a fast paced environment and transition from task to task smoothly. Strong teamwork and ability to work closely with ...

TAZ NETWORKS INC

Be Seen First

Service Delivery Coordinator - Administrator

Brighton, MI · On-site

$40K - $55K/yr

The Service Delivery Coordinator will be responsible for coordinating technician schedules, managing client interactions, and ensuring a high level of service delivery while attaining maximum ...

Valenz Health

Client Delivery Coordinator

$19.25 - $25.50/hr

As a Client Delivery Coordinator, you'll play a key role in ensuring smooth, accurate, and efficient client service. You'll manage the operational and administrative tasks that keep implementations ...

SoftwareOne

IT Service Delivery Coordinator

Manhattan, NY · Hybrid

$20.75 - $27.50/hr

Do you thrive in roles that require coordination, visibility, and strong client interaction? If so, this could be the role for you. We are seeking a Service Delivery Coordinator to supervise and ...

Realty Trust Group

Client Delivery Coordinator

Atlanta, GA · On-site

$18 - $24/hr

Client Delivery Coordinator PYA is seeking a Client Delivery Coordinator to join its high ... services firm, serves clients across the United States with expertise in consulting, accounting ...

Valenz Health

Client Delivery Coordinator

$19.25 - $25.50/hr

As a Client Delivery Coordinator, you'll play a key role in ensuring smooth, accurate, and efficient client service. You'll manage the operational and administrative tasks that keep implementations ...

Sagency

Client Delivery Coordinator

Fargo, ND · On-site

$18.50 - $24.50/hr

Client Delivery Coordinator Sagency Fargo, ND Interim Full-Time ABOUT SAGENCY Sagency is a ... Service Orientation - Responsive, helpful, and professional with both internal advisors and ...

Sagency

Client Delivery Coordinator

Fargo, ND · On-site

$18.50 - $24.50/hr

Client Delivery Coordinator Sagency Fargo, ND Interim Full-Time ABOUT SAGENCY Sagency is a ... Service Orientation - Responsive, helpful, and professional with both internal advisors and ...

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PYA P C

Client Delivery Coordinator

Brentwood, TN · On-site

$17.75 - $23.75/hr

PYA is seeking a Client Delivery Coordinator to join its high-performing and privately-owned firm ... services firm, serves clients across the United States with expertise in consulting, accounting ...

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WalkerHealthcare

Client Service Coordinator

Bloomfield Hills, MI · On-site

$17.25 - $22.50/hr

Act as a liaison between internal teams and client contacts to support day-to-day service delivery ... As a Client Service Coordinator, youll have a direct impact on the client and consultant experience ...

Apply Early

Ourisman Kia

Delivery Coordinator

Alexandria, VA · On-site

$17/hr

Car sales is all about customer service and transferring enthusiasm about the new vehicle. Delivery Coordinators are a crucial part of this process as the one who goes over the new vehicle ...

gannett

Delivery Coordinator

Columbus, OH

$18 - $24.25/hr

DELIVERY COORDINATOR Gannett Publishing Services - USA TODAY CO Columbus, OH We are recruiting for a full-time, Delivery Coordinator in Columbus, OH. This key individual provides general support for ...

Ourisman Kia

Delivery Coordinator

Alexandria, VA · On-site

$17/hr

Car sales is all about customer service and transferring enthusiasm about the new vehicle. Delivery Coordinators are a crucial part of this process as the one who goes over the new vehicle ...

Bottles

Delivery Coordinator

Mount Pleasant, SC · On-site

$18 - $24/hr

... customer service abilities. - Ability to work well in a fast-paced environment. - Valid driver ... delivery coordination, warehouse, or logistics preferred. - Food & beverage industry experience is ...

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Client Service Delivery Coordinator information

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$14

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How much do client service delivery coordinator jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for client service delivery coordinator in the United States is $21.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Client Service Delivery Coordinator vs Customer Support Specialist?

AspectClient Service Delivery CoordinatorCustomer Support Specialist
CredentialsRelevant certifications in client management or project coordinationCustomer service or support certifications often preferred
Work EnvironmentClient-facing roles, project-based settings, corporate officesCall centers, help desks, online support platforms
Employer & Industry UsageUsed in consulting, IT, finance, and professional servicesCommon in retail, tech, telecommunications, and service industries
Search & Comparison IntentFocuses on client management and service delivery processesCentered on resolving customer issues and support inquiries

The main difference is that a Client Service Delivery Coordinator manages client projects and ensures service delivery aligns with client expectations, often in a more strategic or project-oriented role. In contrast, a Customer Support Specialist primarily handles direct customer inquiries and troubleshooting. Both roles require strong communication skills but serve different stages of the customer relationship lifecycle.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as Program Manager, Project Director, or Operations Manager, which typically require extensive experience and advanced certifications. These roles can offer higher salaries due to increased responsibilities and leadership requirements within organizations. Salary levels vary by industry, location, and company size, but generally, senior-level coordination roles command higher compensation than entry-level positions.

What is the highest paying customer service job?

The highest paying customer service roles are often in executive or specialized positions such as Customer Service Director or Client Service Executive, with salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and industry knowledge, often supported by relevant certifications and advanced communication skills.

Is a client coordinator a good job?

A client service delivery coordinator is a role focused on managing client relationships, ensuring service quality, and coordinating between clients and internal teams. It often requires strong communication, organizational skills, and familiarity with customer management tools. The job can offer stable employment and opportunities for advancement in customer-focused industries.

What does a client service coordinator do?

A client service delivery coordinator manages communication between clients and a company, ensuring client needs are met and services are delivered effectively. They coordinate schedules, resolve issues, and maintain positive relationships, often using tools like CRM software. Strong organizational and communication skills are essential for this role.
What cities are hiring for Client Service Delivery Coordinator jobs? Cities with the most Client Service Delivery Coordinator job openings:
What are the most commonly searched types of Client Service Delivery jobs? The most popular types of Client Service Delivery jobs are:
What states have the most Client Service Delivery Coordinator jobs? States with the most job openings for Client Service Delivery Coordinator jobs include:
Client Service Delivery Coordinator jobs near you
Service Delivery Coordinator

Service Delivery Coordinator

Optus, Inc

Jonesboro, AR • On-site

$17.50 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

THIS IS NOT A REMOTE OR HYBRID POSITION. YOU MUST BE ABLE TO WORK IN THE OFFICE IN JONESBORO, AR.
The Service Delivery Coordinator is a highly motivated individual that can work in a fast paced environment and transition from task to task smoothly. Strong teamwork and ability to work closely with other members of the team and company to provide a full solution to meet customer needs. Expected to have a high level of customer service and phone etiquette, along with the ability to transcribe information into customer facing notes and ensure accuracy on cost/billing for Accounting to process. The Service Delivery Coordinator will be expected to develop a base level of technical knowledge through scheduled training opportunities and also with tenure in the position. Will communicate using multiple sources such as - email, phone, Instant Messaging, Salesforce case updates, and face-face.
RESPONSIBILITES:
  • Provide exceptional customer service to a diverse group of internal and external customers
  • Answer incoming queue calls in a fast paced environment and triage based on type of call
  • Responsible for dispatching standard break/fix or MAC tickets
  • Conduct daily follow up calls with subcontractors to ensure daily appointments are met
  • Complete check in/out or dispatch confirmation calls
  • Dispatch emergency tickets based on skillset and workload assignments
  • Use GeoPointe to identify/schedule subcontractors for service and negotiate rates to maximize profitability
  • Respond to standard customer or tech inquiries via email, Salesforce, or phone
  • Understand high-level customer specific account requirements and ensure proper cost/billing
  • Update service tickets using the appropriate fields in Salesforce
  • Review requests for equipment orders and submit for processing & delivery
  • Escalate complex issues & customer escalations to Tier 2 and/or Management if needed
  • Train new & current team members on internal/external processes, workflows, and changes
  • Participate in 24x7x365 on call rotation after a minimum of 90 days in position or management discretion
  • Model appropriate behavior in regard to Optus' Core Values and Code of Ethics policies and support Optus' team approach to quality to drive Optus forward
  • Other duties or tasks assigned by management

REQUIREMENTS:
  • College degree preferred, High school degree or equivalent required
  • Experience with Microsoft Word, Excel and Outlook required
  • Previous telephony experience a plus
  • Must be a team player with a positive attitude and able to demonstrate excellent customer service skills
  • Strong written and verbal communication skills required
  • A keen attention to detail and great organizational habits are mandatory
  • Participation in scheduled on call rotation during nights and weekends
  • This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and work within an environment with changing priorities
WHO WE ARE:
At Optus, we're the go-to experts for enterprise organizations looking to stay ahead in the tech world. For over 30 years, we've been helping companies make the most of their business technology, whether they're working in the office or from home. Our goal? To be the most trustworthy, most reliable, and most innovative IT services firm for companies across North America.
We're all about finding the right technology solutions and services for our clients. Our team works closely with each company to understand what they need and create a plan that fits their goals. We're not tied to any one brand or partner, so we can always recommend the best tools for the job. Whether you're passionate about helping people, love working with technology, or have a knack for problem-solving, there's a place for you at Optus. We're looking for people who want to grow their skills, help businesses succeed, and help us create customers for life.
WHAT WE OFFER:
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance
PHYSICAL DEMANDS / WORKING CONDITIONS:
Ability to read, write, and communicate both orally and written to external and internal customers and employees. Normal vision and normal hearing with or without correction. Ability to lift and/or carry up to 25 lbs., periodically, throughout workday. Ability to stand, walk, climb stairs, sit in one place, squat and kneel continuously throughout day. Ability to reach, bend, and twist continuously throughout day. Ability to use hands for gripping and squeezing, as well as repetitive hand and wrist motions. Ability to work together effectively and professionally with internal and external customers.
"Equal Opportunity M/F/Disability/Vet Employer"

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