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Client Service Analyst Jobs (NOW HIRING)

Wsgr

Client Service Manager

San Diego, CA · Hybrid

$119K - $161K/yr

With the support of the Client Service Analyst, leads data gathering and reporting tasks, including monitoring client personnel changes, matter and financial reporting, public company filings, and ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site +1

$56K - $58K/yr

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting clients by phone, email, and chat to answer questions, troubleshoot issues, and make sure they get the ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site

$56K - $58K/yr

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting clients by phone, email, and chat to answer questions, troubleshoot issues, and make sure they get the ...

Caselle

Payroll / Payroll Client Services/CSR

Provo, UT · On-site

$56K - $58K/yr

As a Client Service Analyst, you'll be on the front lines of our customer experience - assisting clients by phone, email, and chat to answer questions, troubleshoot issues, and make sure they get the ...

First Horizon

FHNF CLIENT SERVICES ANALYST

Memphis, TN · On-site

The Client Services Analyst is responsible for providing first and second level technical support ... FHN Financial has invested in Information Technology to provide superior service to our customers ...

FHN Financial

FHNF CLIENT SERVICES ANALYST

Memphis, TN · On-site

The Client Services Analyst is responsible for providing first and second level technical support ... FHN Financial has invested in Information Technology to provide superior service to our customers ...

FHN Financial

FHNF CLIENT SERVICES ANALYST

Memphis, TN · On-site

The Client Services Analyst is responsible for providing first and second level technical support ... FHN Financial has invested in Information Technology to provide superior service to our customers ...

Clearwater Analytics

Client Servicing Analyst

Boise, ID · On-site

Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related ...

Insight Global

Customer Service Analyst

Richmond, VA · On-site

$20 - $29/hr

Customer Service Analyst About the Opportunity Our client is seeking a detail-oriented and customer-focused Customer Service Analyst to join their team. This role is ideal for someone who enjoys ...

New

Clearwater Analytics

Client Servicing Analyst

Boise, ID · On-site

Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related ...

Clearwater Analytics

Client Servicing Analyst

Boise, ID · On-site

Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related ...

Clearwater Analytics

Client Servicing Analyst

Boise, ID · On-site

Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related ...

Clearwater Analytics

Client Servicing Analyst

Boise, ID · On-site

Client Servicing Analysts are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related ...

SS&C

Client Services Analyst I

Evansville, IN · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San ... Passion for client service and relationship building * Ability to learn quickly, adapt to new tools ...

SS&C

Client Services Analyst 1

Jacksonville, FL · Hybrid

This role is ideal for individuals eager to build a career at the intersection of finance, technology, and client service. WhatYou'llDo As a Client Services Analyst I,you'llplay a critical role in ...

SS&C

Client Services Analyst I

Jacksonville, FL · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San ... Passion for client service and relationship building * Ability to learn quickly, adapt to new tools ...

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How much do client service analyst jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client service analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Analyst, and why are they important?

To thrive as a Client Service Analyst, you need strong analytical abilities, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with CRM systems, data analysis tools like Excel or Tableau, and sometimes industry-specific certifications are typically required. Excellent communication, problem-solving skills, and a client-focused mindset help you stand out in this role. These skills ensure that client needs are met efficiently, contributing to client satisfaction and long-term business success.

What are some common challenges faced by Client Service Analysts, and how can they effectively overcome them?

Client Service Analysts often encounter challenges such as managing multiple client requests simultaneously and resolving complex inquiries within tight deadlines. To effectively overcome these obstacles, strong organizational skills and clear communication are essential. Building positive relationships with clients and collaborating closely with internal teams, such as sales or technical support, can also help ensure issues are addressed efficiently. Proactive problem-solving and attention to detail further contribute to client satisfaction and personal success in the role.

What does a Client Service Analyst do?

A Client Service Analyst is responsible for supporting clients by analyzing their needs, resolving issues, and ensuring they receive high-quality service from the company. They often act as a liaison between clients and internal teams, tracking client inquiries, generating reports, and providing solutions to improve customer satisfaction. Their role requires strong communication, problem-solving skills, and a good understanding of the company's products or services. Ultimately, they help maintain positive relationships and contribute to client retention.
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Client Service Analyst jobs near you
Infographic showing various Client Service Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $61,756 per year, or $29.7 per hour.

Client Service Manager

Wsgr

San Diego, CA • Hybrid

$119K - $161K/yr

Full-time

Re-posted 22 days ago

Job description

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.

Position Overview

The Client Service Manager will play a key role in advancing the firm's commitment to client service excellence. This position will support the Client Service and Client Feedback programs while helping shape other firmwide initiatives that strengthen client relationships.

You'll collaborate across Business Development, Finance, Professional Development, and other administrative teams to develop and deliver strategies that make a tangible impact on how the firm partners with its clients. This role reports to the Senior Client Service Manager, Client Teams.

This position is available as a hybrid work schedule.
Primary Areas of Responsibility

  • Supports assigned, dedicated Client Service Teams, including facilitating team meetings, strategic planning, trainings, events, and other initiatives to deepen the client relationship.
  • With the support of the Client Service Analyst, leads data gathering and reporting tasks, including monitoring client personnel changes, matter and financial reporting, public company filings, and external client news.
  • Utilizes the firm's Client Relationship Management platform, Salesforce, to provide and analyze key relationship insights to Client Service Teams.
  • Supports the firm's value reporting strategy in partnership with Finance, Innovation, and other administrative departments at the firm.
  • Manages and drafts content for Client Service Insights newsletters.
  • Updates, organizes and maintains projects in Smartsheet, the team's project management software.

Qualifications & Requirements

  • 5+ years of experience in related field, preferably in a law firm or professional services environment (equivalent combinations of education and experience will be considered).
  • Bachelor's degree preferred.
  • Strong customer service ethic. Demonstrated ability to build strong working relationships across all levels of the organization and work effectively both independently and with others in a cooperative, enthusiastic and friendly manner to accomplish position functions and participate in team efforts.
  • Exemplary communication skills, both verbal and written.
  • Extremely detail-oriented, with superior proofreading and fact-checking skills.
  • Strong project management skills with the ability to manage multiple priorities/deadlines and stay productive in a fast-paced environment.
  • Must be proficient in the use of MS Office, including PowerPoint, Word, and Excel.
  • Aptitude for learning new software, systems, databases, and procedures quickly.
  • Ability to work both independently and collaboratively in hybrid team environments.
  • Self-motivated, positive attitude, and a deep curiosity about technology, life sciences, and the new energy economy.
  • Ability to travel and attend key events and meetings on occasion.
The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate's qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:Palo Alto, San Francisco: $131,750 - $178,250 per year. Century City, Los Angeles, San Diego, Seattle: $119,000 - $161,000 per year.

The compensation for this position may include a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.

Benefits information can be found here. Equal Opportunity Employer (EOE).

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