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Client Service Analyst Jobs in Columbus, OH (NOW HIRING)

Banfield Pet Hospital

Client Service Coordinator

Westerville, OH · On-site

$17.25 - $22.75/hr

... analyze and solve problems. Translates problems into practical solutions. • Client service skills ... Consistently ensures the team provides the client with attentive, courteous and informative service.

Banfield Pet Hospital

Client Service Coordinator

Westerville, OH · On-site

$17.25 - $22.75/hr

... analyze and solve problems. Translates problems into practical solutions. • Client service skills ... Consistently ensures the team provides the client with attentive, courteous and informative service.

Gallagher

Client Service Associate

Upper Arlington, OH · Hybrid

$14 - $19.25/hr

Advanced data and analytics providing a comprehensive overview of the risk landscape is at your ... Overview At Gallagher, we're looking for a Client Service Associate to join our Commercial team. In ...

PDDN INC.

Patch Service Analyst W2 Hiring

Columbus, OH · On-site

Patch Service Analyst Work Location: Phoenix, AZ; Columbus, OH; Dallas, TX Job Type: Contract ... Identify, track and remediate patch vulnerabilities across the client system enterprise, including ...

PDDN INC.

Patch Service Analyst W2 Hiring

Columbus, OH · On-site

Patch Service Analyst Work Location: Phoenix, AZ; Columbus, OH; Dallas, TX Job Type: Contract ... Identify, track and remediate patch vulnerabilities across the client system enterprise, including ...

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Client Service Analyst information

See Columbus, OH salary details

$13

$27

$45

How much do client service analyst jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for client service analyst in Columbus, OH is $27.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $33.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Analyst, and why are they important?

To thrive as a Client Service Analyst, you need strong analytical abilities, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with CRM systems, data analysis tools like Excel or Tableau, and sometimes industry-specific certifications are typically required. Excellent communication, problem-solving skills, and a client-focused mindset help you stand out in this role. These skills ensure that client needs are met efficiently, contributing to client satisfaction and long-term business success.

What are some common challenges faced by Client Service Analysts, and how can they effectively overcome them?

Client Service Analysts often encounter challenges such as managing multiple client requests simultaneously and resolving complex inquiries within tight deadlines. To effectively overcome these obstacles, strong organizational skills and clear communication are essential. Building positive relationships with clients and collaborating closely with internal teams, such as sales or technical support, can also help ensure issues are addressed efficiently. Proactive problem-solving and attention to detail further contribute to client satisfaction and personal success in the role.

What does a Client Service Analyst do?

A Client Service Analyst is responsible for supporting clients by analyzing their needs, resolving issues, and ensuring they receive high-quality service from the company. They often act as a liaison between clients and internal teams, tracking client inquiries, generating reports, and providing solutions to improve customer satisfaction. Their role requires strong communication, problem-solving skills, and a good understanding of the company's products or services. Ultimately, they help maintain positive relationships and contribute to client retention.
What are popular job titles related to Client Service Analyst jobs in Columbus, OH? For Client Service Analyst jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Client Service Analyst jobs in Columbus, OH look for? The top searched job categories for Client Service Analyst jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Client Service Analyst jobs? Cities near Columbus, OH with the most Client Service Analyst job openings:
Client Service Analyst jobs near you
Infographic showing various Client Service Analyst job openings in Columbus, OH as of June 2026, with employment types broken down into 90% Full Time, 5% Temporary, and 5% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $57,701 per year, or $27.7 per hour.
Workplace Solutions - Customer Service Analyst

Workplace Solutions - Customer Service Analyst

JP Morgan Chase

Columbus, OH • On-site

Full-time

Medical, Retirement

Posted 11 days ago

JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 469 frontline employees who took The Breakroom Quiz

46th of 141 rated banks

Job description

Workplace Solutions is a tech and service-based offering, created to empower teams to easily navigate their workplace incentives with confidence. Our intuitive solutions help to attract and keep talented people.

If you are seeking a client facing role that promotes exceptional customer service and innovation this may be the position for you. 

As a Customer Service Analyst in JP Morgan Workplace solutions you will be a prominent point of contact for our participants. This role demands good communication and a desire to deliver exceptional client service. 

Job Responsibilities 

  • Acts as the first point of contact for JP Morgan Workplace Solutions, providing exceptional customer service and knowledge on the products and services that will support customers in their financial journey.
  • Communicates with customers via phone calls and emails, in order to turn them around in a timely manner with high quality responses
  • Interact with other areas of the company in resolving queries raised by clients and participants (Operations, Payments, Settlement, Trading, IT, Product Design, Sales, etc)
  • Uses soft skills to adapt your ton to each customer to create a memorable experience whilst fully understanding their needs
  • Identify and recommend areas for improvement within the Service Desk function that support and add value to business activities
  • Handles challenging conversations including complaints when necessary

Required Qualifications, Capabilities and Skills:

  • Excellent Customer Service skills in telephone and email etiquette 
  • Client focus, interpersonal skills and ability to network.
  • Proactivity and Continuous Improvement mindset.
  • Maintains highest level of technical skill in field of expertise. 
  • This position requires a high degree of discretion and judgement. 

Preferred Qualifications, Capabilities and Skills:

  • University degree in Economics, Finance or equivalent work experience desired.
  • Experience in Customer Service role, preferably in the Financial Services 
  • Be an excellent communicator
  • Be empathetic and problem solver, have a passion for learning and self development  
  • Other languages are also advantageous with examples including Spanish, Norwegian, French, Finnish, Czech, Polish, German and Arabic. 
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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