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Client Service Analyst Jobs (NOW HIRING)

IQVIA

Client Service Analyst

Parsippany, NJ · On-site

$73K - $183K/yr

Monitor service performance and ensure client expectations are met * Research and analyze client inquiries and provide effective solutions * Participate in client meetings and support client ...

IQVIA

Client Service Analyst

Wayne, PA · On-site

$73K - $183K/yr

Monitor service performance and ensure client expectations are met * Research and analyze client inquiries and provide effective solutions * Participate in client meetings and support client ...

IQVIA

Client Service Analyst

Parsippany, NJ · On-site

$73K - $183K/yr

Monitor service performance and ensure client expectations are met * Research and analyze client inquiries and provide effective solutions * Participate in client meetings and support client ...

IQVIA, Inc.

Client Service Analyst

Parsippany, NJ · On-site

$73K - $183K/yr

Monitor service performance and ensure client expectations are met * Research and analyze client inquiries and provide effective solutions * Participate in client meetings and support client ...

IQVIA

Client Service Analyst

Wayne, PA · On-site

$73K - $183K/yr

Monitor service performance and ensure client expectations are met * Research and analyze client inquiries and provide effective solutions * Participate in client meetings and support client ...

Bank of Montreal

Client Service Analyst

La Jolla, CA · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary : $45,000 ...

BMO Capital Markets

Client Service Analyst

La Jolla, CA · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary : $45,000 ...

Bank of Montreal

Client Service Analyst

Minneapolis, MN · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary : $45,000 ...

Bank of Montreal

Client Service Analyst

Minneapolis, MN · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary : $45,000 ...

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How much do client service analyst jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for client service analyst in the United States is $29.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $35.58 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Analyst, and why are they important?

To thrive as a Client Service Analyst, you need strong analytical abilities, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with CRM systems, data analysis tools like Excel or Tableau, and sometimes industry-specific certifications are typically required. Excellent communication, problem-solving skills, and a client-focused mindset help you stand out in this role. These skills ensure that client needs are met efficiently, contributing to client satisfaction and long-term business success.

What are some common challenges faced by Client Service Analysts, and how can they effectively overcome them?

Client Service Analysts often encounter challenges such as managing multiple client requests simultaneously and resolving complex inquiries within tight deadlines. To effectively overcome these obstacles, strong organizational skills and clear communication are essential. Building positive relationships with clients and collaborating closely with internal teams, such as sales or technical support, can also help ensure issues are addressed efficiently. Proactive problem-solving and attention to detail further contribute to client satisfaction and personal success in the role.

What does a Client Service Analyst do?

A Client Service Analyst is responsible for supporting clients by analyzing their needs, resolving issues, and ensuring they receive high-quality service from the company. They often act as a liaison between clients and internal teams, tracking client inquiries, generating reports, and providing solutions to improve customer satisfaction. Their role requires strong communication, problem-solving skills, and a good understanding of the company's products or services. Ultimately, they help maintain positive relationships and contribute to client retention.
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Client Service Analyst jobs near you
Infographic showing various Client Service Analyst job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 6% Temporary, and 6% Contract. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $61,756 per year, or $29.7 per hour.
Client Service Analyst

Client Service Analyst

Clinical Architecture

Indianapolis, IN • Hybrid

Other

Posted 10 days ago

Job description

About the Position 

Clinical Architecture is seeking a Client Service Analyst to join our team in the Indianapolis, IN area. The Client Service Analyst engages with clients to provide support and enhance the client experience. This role will challenge you to learn our software and its capabilities to assist our clients with their initiatives. We prioritize building long-term relationships with our clients, striving to exceed their expectations. 

  • This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
  • Applicants must be authorized to work in the U.S. without sponsorship. 
  • Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities 

  • Collaborate with the Client Success Manager to ensure client satisfaction. 
  • Become a product expert with the support of our internal teams. 
  • Educate clients on product features and enhancements using virtual technology. 
  • Analyze the current configuration of Clinical Architecture products as it relates to the ongoing business needs of clients and stakeholders. 
  • Identify areas for improvement and propose solutions to optimize software performance and the client's return on their software investment. 
  • Proactively seek opportunities to broaden client knowledge of best practices and their application to customer implementations. 
  • Document and share client utilization and product performance with internal team members to enhance overall product, services, and sales performance. 
  • Translate client needs into actionable items. 
  • Efficiently and accurately respond to inquiries, both written and verbal. 
  • Collaborate with internal teams to troubleshoot issues and test software enhancements. 

Qualifications 

  • Bachelor's Degree preferred, High school diploma or equivalent required. 
  • Minimum 4+ years experience in SaaS, software support, or client success required. 
  • Previous software, data analysis, analytics, and / or informatics experience is required.
  • Healthcare / Healthcare Terminology knowledge or experience is advantageous.  
  • Strong communication skills, both written and verbal. 
  • Commitment to continuous learning.

Apply