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Client Service Analyst Jobs in Chicago, IL (NOW HIRING)

Hackajob

Client Service Analyst

Chicago, IL · On-site

Client Service Analyst Join JPMorganChase's Trade & Working Capital Client Service group and make an impact by supporting a global client base with unique, complex service needs. You'll develop ...

hackajob

Client Service Analyst

Chicago, IL · On-site

Client Service Analyst Join JPMorganChase's Trade & Working Capital Client Service group and make an impact by supporting a global client base with unique, complex service needs. You'll develop ...

Bank of Montreal

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary : $45,000 ...

BMO Capital Markets

Client Service Analyst

Hinsdale, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary : $45,000 ...

Bmo

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary: $45,000.00 ...

Bank of Montreal

Client Service Analyst

Hinsdale, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary : $45,000 ...

BMO Capital Markets

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary : $45,000 ...

Bmo

Client Service Analyst

Hinsdale, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary: $45,000.00 ...

BMO Financial Group

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary: $45,000.00 ...

BMO Financial Group

Client Service Analyst

Hinsdale, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary: $45,000.00 ...

Bank of Montreal

Client Service Analyst

Hinsdale, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary : $45,000 ...

Bank of Montreal

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Analytical and problem solving skills - In-depth. * Influence skills - In-depth. Salary : $45,000 ...

Russell Tobin

Investment Analyst

Deerfield, IL · On-site

$33/hr

Deerfield, IL Job Duration : 6-12 months Hourly pay : $33/hr Client Service Analyst - Shareholder Services The position of Client Service Analyst in Shareholder Services is ideal for someone who ...

Blue Prism Group

Client Services Analyst I

Chicago, IL · On-site

Client Services Analyst I Join SS&C's Client Services team, where financial services meet cutting ... Passion for client service and relationship building * Ability to learn quickly, adapt to new tools ...

SS&C Technologies

Client Services Analyst I

Chicago, IL · On-site

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San ... Passion for client service and relationship building * Ability to learn quickly, adapt to new tools ...

SS&C

Client Services Analyst I

Chicago, IL · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San ... Passion for client service and relationship building * Ability to learn quickly, adapt to new tools ...

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Client Service Analyst information

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How much do client service analyst jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for client service analyst in Chicago, IL is $30.59, according to ZipRecruiter salary data. Most workers in this role earn between $21.54 and $36.63 per hour, depending on experience, location, and employer.

What does a client service analyst do?

A Client Service Analyst is responsible for supporting clients by analyzing their needs, resolving issues, and ensuring they receive high-quality service from the company. They often act as a liaison between clients and internal teams, tracking client inquiries, generating reports, and providing solutions to improve customer satisfaction. Their role requires strong communication, problem-solving skills, and a good understanding of the company's products or services. Ultimately, they help maintain positive relationships and contribute to client retention.

What are the key skills and qualifications needed to thrive as a client service analyst, and why are they important?

To thrive as a Client Service Analyst, you need strong analytical abilities, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with CRM systems, data analysis tools like Excel or Tableau, and sometimes industry-specific certifications are typically required. Excellent communication, problem-solving skills, and a client-focused mindset help you stand out in this role. These skills ensure that client needs are met efficiently, contributing to client satisfaction and long-term business success.

What are some common challenges faced by client service analysts, and how can they effectively overcome them?

Client Service Analysts often encounter challenges such as managing multiple client requests simultaneously and resolving complex inquiries within tight deadlines. To effectively overcome these obstacles, strong organizational skills and clear communication are essential. Building positive relationships with clients and collaborating closely with internal teams, such as sales or technical support, can also help ensure issues are addressed efficiently. Proactive problem-solving and attention to detail further contribute to client satisfaction and personal success in the role.

What are popular job titles related to Client Service Analyst jobs in Chicago, IL?

For Client Service Analyst jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Client Service Analyst jobs in Chicago, IL look for?

The top searched job categories for Client Service Analyst jobs in Chicago, IL are:

Client Service Analyst jobs near you
Infographic showing various Client Service Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $63,617 per year, or $30.6 per hour.

Client Service Analyst

Hackajob

Chicago, IL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Client Service Analyst

Join JPMorganChase's Trade & Working Capital Client Service group and make an impact by supporting a global client base with unique, complex service needs. You'll develop strong client relationship and problem-solving skills while partnering across teams to deliver a high-quality client experience. Over time, you'll broaden your product knowledge across Trade & Working Capital, with opportunities to gain exposure to core trade products. This is a great opportunity to grow your career in a collaborative, team-based model with meaningful day-to-day client ownership.

As a Client Service Analyst within the Trade & Working Capital Client Service group, you will provide day-to-day service and relationship management support to a portfolio of Supply Chain Finance buyer clients, partnering with internal stakeholders to resolve issues, manage exceptions, and deliver a high-quality client experience. You will take ownership of servicing workflows, prioritize work to meet deadlines and service levels, and escalate time-sensitive issues with good judgment. You will also help standardize repeatable servicing activities by building practical playbooks, templates, and checklists that reduce rework and improve consistency.

Job Responsibilities

  • Manage a portfolio of Supply Chain Finance buyer clients, owning day-to-day servicing and issue resolution
  • Drive past-due management and collections activities, including outreach, follow-ups, tracking, and coordination with internal partners
  • Research, troubleshoot, and resolve buyer inquiries, including validation, exception handling, and clear client communication
  • Support invoice investigations and related client requests end-to-end, ensuring accurate processing and timely stakeholder updates
  • Standardize repeatable servicing activities by creating and maintaining playbooks, templates, checklists, and knowledge articles
  • Monitor service queues, prioritize work to meet deadlines and service levels, and escalate issues appropriately
  • Build strong working relationships with client stakeholders and maintain a high standard of client satisfaction
  • Maintain accurate documentation, trackers, and controls in line with established policies and procedures
  • Partner with Front Office teams, Operations, and Implementations to deliver coordinated outcomes for the client and the firm

Required Qualifications, Capabilities, and Skills

  • At least 1 year of experience in client service, operations, portfolio support, or a similar client-facing service role
  • Demonstrated ability to build and manage client relationships with a strong focus on client satisfaction
  • Strong written and verbal communication skills, including professional client outreach and follow-up discipline
  • Strong organizational skills and ability to manage competing priorities in a deadline-driven environment
  • Ability to work independently with appropriate supervision and sound judgment on escalation
  • Demonstrated AI-first problem-solving mindset: identify repeatable service work and translate it into standard workflows, templates, and automation opportunities

Preferred Qualifications, Capabilities, and Skills

  • Prior experience supporting Supply Chain Finance or trade product servicing (invoicing, collections, disputes, exceptions, and/or reconciliations)
  • Exposure to Trade & Working Capital products and interest in building knowledge toward core trade over time
  • Experience partnering across functions (Relationship, Operations, Sales, Implementations) to deliver client outcomes
  • Highly motivated, versatile learner with an aptitude for quickly assimilating new product and process knowledge

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