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Client Service Analyst Jobs in Indiana (NOW HIRING)

Clinical Architecture

Client Service Analyst

Carmel, IN · Hybrid

Client Service Analyst Clinical Architecture is seeking a Client Service Analyst to join our team in the Indianapolis, IN area. The Client Service Analyst engages with clients to provide support and ...

SS&C

Client Services Analyst I

Evansville, IN · Hybrid

Client Services Analyst I Location(s) : Jacksonville, FL / Chicago, IL / Evansville, IN / San ... Passion for client service and relationship building * Ability to learn quickly, adapt to new tools ...

Credent Wealth Management

Client Service Associate

Auburn, IN · On-site

$13.50 - $18.75/hr

Progressive analytical knowledge, client service, and interpersonal skills * Excellent verbal, written, and presentation communication skills * General understanding of account types (Roth, IRA, NQ ...

CX Institutional LLC

Client Service Associate

Auburn, IN · On-site

$13.50 - $18.75/hr

Progressive analytical knowledge, client service, and interpersonal skills * Excellent verbal, written, and presentation communication skills * General understanding of account types (Roth, IRA, NQ ...

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Client Service Analyst information

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$14

$28

$45

How much do client service analyst jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for client service analyst in Indiana is $28.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $33.85 per hour, depending on experience, location, and employer.

What does a client service analyst do?

A Client Service Analyst is responsible for supporting clients by analyzing their needs, resolving issues, and ensuring they receive high-quality service from the company. They often act as a liaison between clients and internal teams, tracking client inquiries, generating reports, and providing solutions to improve customer satisfaction. Their role requires strong communication, problem-solving skills, and a good understanding of the company's products or services. Ultimately, they help maintain positive relationships and contribute to client retention.

What are the key skills and qualifications needed to thrive as a client service analyst, and why are they important?

To thrive as a Client Service Analyst, you need strong analytical abilities, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with CRM systems, data analysis tools like Excel or Tableau, and sometimes industry-specific certifications are typically required. Excellent communication, problem-solving skills, and a client-focused mindset help you stand out in this role. These skills ensure that client needs are met efficiently, contributing to client satisfaction and long-term business success.

What are some common challenges faced by client service analysts, and how can they effectively overcome them?

Client Service Analysts often encounter challenges such as managing multiple client requests simultaneously and resolving complex inquiries within tight deadlines. To effectively overcome these obstacles, strong organizational skills and clear communication are essential. Building positive relationships with clients and collaborating closely with internal teams, such as sales or technical support, can also help ensure issues are addressed efficiently. Proactive problem-solving and attention to detail further contribute to client satisfaction and personal success in the role.

What are popular job titles related to Client Service Analyst jobs in Indiana?

For Client Service Analyst jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Client Service Analyst jobs in Indiana look for?

The top searched job categories for Client Service Analyst jobs in Indiana are:

Client Service Analyst jobs near you
Infographic showing various Client Service Analyst job openings in Indiana as of September 2026, with employment types broken down into 2% As Needed, 77% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $58,764 per year, or $28.3 per hour.

Client Service Analyst

Indianapolis, IN • Hybrid

Clinical Architecture
IT Services • 51 - 200 employees
Learn more about Clinical Architectureexternal

Full-time

Re-posted 7 days ago

Job description

Client Service Analyst 

Clinical Architecture is seeking a Client Service Analyst to join our team in the Indianapolis, IN area. The Client Service Analyst engages with clients to provide support and enhance the client experience. This role will challenge you to learn our software and its capabilities to assist our clients with their initiatives. We prioritize building long-term relationships with our clients, striving to exceed their expectations. 

  • This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
  • Applicants must be authorized to work in the U.S. without sponsorship. 
  • Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities 

  • Collaborate with the Client Success Manager to ensure client satisfaction. 
  • Become a product expert with the support of our internal teams. 
  • Educate clients on product features and enhancements using virtual technology. 
  • Analyze the current configuration of Clinical Architecture products as it relates to the ongoing business needs of clients and stakeholders. 
  • Identify areas for improvement and propose solutions to optimize software performance and the client's return on their software investment. 
  • Proactively seek opportunities to broaden client knowledge of best practices and their application to customer implementations. 
  • Document and share client utilization and product performance with internal team members to enhance overall product, services, and sales performance. 
  • Translate client needs into actionable items. 
  • Efficiently and accurately respond to inquiries, both written and verbal. 
  • Collaborate with internal teams to troubleshoot issues and test software enhancements. 

Qualifications 

  • Bachelor's degree preferred, high school diploma or equivalent required. 
  • Minimum 2+ years experience in SaaS, software support, or client success required. 
  • Previous software, data analysis, analytics, and / or informatics experience is required.
  • Healthcare / Healthcare Terminology knowledge or experience is advantageous.  
  • Strong communication skills, both written and verbal. 
  • Commitment to continuous learning.

Apply