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Client Service Analyst Jobs in Indiana (NOW HIRING)

As aClientSpecialistat Baird,you'llplay a pivotal role in delivering outstanding client service and ... Good analytical and critical problem-solving skills. * Bachelor's degree preferred, notrequired.

Initiates and completes all transactions required to fully service client accounts i.e. paperwork ... Good analytical and critical problem-solving skills. * Bachelor's degree preferred, not required.

Initiates and completes all transactions required to fully service client accounts i.e. paperwork ... Good analytical and critical problem-solving skills. * Bachelor's degree preferred, not required.

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Client Service Analyst information

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$14

$28

$45

How much do client service analyst jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client service analyst in Indiana is $28.25, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $33.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Analyst, and why are they important?

To thrive as a Client Service Analyst, you need strong analytical abilities, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with CRM systems, data analysis tools like Excel or Tableau, and sometimes industry-specific certifications are typically required. Excellent communication, problem-solving skills, and a client-focused mindset help you stand out in this role. These skills ensure that client needs are met efficiently, contributing to client satisfaction and long-term business success.

What are some common challenges faced by Client Service Analysts, and how can they effectively overcome them?

Client Service Analysts often encounter challenges such as managing multiple client requests simultaneously and resolving complex inquiries within tight deadlines. To effectively overcome these obstacles, strong organizational skills and clear communication are essential. Building positive relationships with clients and collaborating closely with internal teams, such as sales or technical support, can also help ensure issues are addressed efficiently. Proactive problem-solving and attention to detail further contribute to client satisfaction and personal success in the role.

What does a Client Service Analyst do?

A Client Service Analyst is responsible for supporting clients by analyzing their needs, resolving issues, and ensuring they receive high-quality service from the company. They often act as a liaison between clients and internal teams, tracking client inquiries, generating reports, and providing solutions to improve customer satisfaction. Their role requires strong communication, problem-solving skills, and a good understanding of the company's products or services. Ultimately, they help maintain positive relationships and contribute to client retention.
What job categories do people searching Client Service Analyst jobs in Indiana look for? The top searched job categories for Client Service Analyst jobs in Indiana are:
Client Services Business Analyst II - Healthcare Data

Client Services Business Analyst II - Healthcare Data

Precision Medicine Group

Indianapolis, IN

Other

Re-posted 22 days ago


Job description

***Unfortunately, the Client Services Business Analyst II - Healthcare Data role is not able to provide sponsorship now or anytime in the future.***

***This role requires you to be located in the Indianapolis area, and requires one a day a week in the office.***

Product Solutions, part of Precision AQ, accelerates value realization by enabling data science, leveraging analytics, and innovating with technology to transform the way you connect with customers. Is helping patients get the best medicine important to you? Is enabling healthcare providers to make appropriate treatment decisions important to you? Are you detail oriented and passionate about organization? Are you a clear and confident communicator? Do you thrive within a team and company that is highly collaborative? Your dream job is waiting. If you're a born problem-solver and enjoy when no day is the same - keep reading.

Position Summary: Client Services Business Analyst II - Healthcare Data

We are looking for a highly skilled and collaborative Business Analyst with strong technical expertise and a passion for building trusted partnerships across data, marketing, and cross-functional teams. This role is responsible for developing, organizing, and maintaining complex healthcare data systems while serving as a strategic liaison between technical data work and business-facing clients.

Key Responsibilities:

  • Design, develop, and sustain data systems using SQL/T-SQL and related technologies to support analytic readiness across complex healthcare datasets.
  • Serve as a subject matter expert on client datasets, maintaining full lifecycle documentation and quality assurance protocols for both recurring reports and new implementations
  • Collaborate regularly with marketing clients, project management, client services, and quality assurance teams to align data strategy with business objectives.
  • Effectively communicate technical outcomes into clear, business-relevant insights tailored for marketers, client teams, and executive audiences.
  • Demonstrated ability to triage client requests, set expectations with stakeholders, and execute complex data workflows with minimal supervision.
  • Exceptional organizational and time management skills with the ability to independently manage multiple clients and concurrent development of workstreams.
  • Produce reports and dashboards that highlight key performance indicators, uncover operational insights, and support data-driven decision-making.
  • Support and guide junior analysts, contributing to a culture of analytical excellence and mentorship.

Qualifications & Experience:

  • Bachelor's degree
  • Experience in quantitative and qualitative data analysis required, preferred in a healthcare or pharmaceutical space
  • 3-5 years of experience with SQL Server, data integration, ETL development, and data validation techniques.
  • Strong command of data storytelling and the ability to explain complex logic to diverse audiences.

Technical & Soft Skills:

  • Expertise in SQL, T-SQL, SSIS, and data profiling tools; proficiency with Excel, PowerPoint, PowerBI, Python.
  • Demonstrated ability to work independently across multiple priorities while ensuring quality and accuracy.
  • Adept at fostering relationships, communicating proactively, and collaborating across internal and external teams.
  • Comfortable mentoring and setting quality standards for others in the team.