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Client Service Analyst Jobs in Atlanta, GA (NOW HIRING)

Client Service Associate

Dunwoody, GA · On-site

$14.25 - $19.50/hr

Our experienced advisory team needs a strong leader to guide and work within our client service and ... Ability to analyze situations, define problems and/or objectives, identify relevant factors ...

Client Service Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

Position Overview The Client Service Specialist (CSS) directly supports healthcare payers, leading ... Analyze complex data sets and business rules to deliver actionable insights that support client ...

Client Service Manager

Kennesaw, GA · On-site

$21 - $23/hr

The Client Service Manager requires strong analytical skills to ensure the accuracy of the client's logistics requirements in a timely, professional, and positive manner. Duties and Responsibilities

Client Service Manager

Kennesaw, GA · On-site

$21 - $23/hr

The Client Service Manager requires strong analytical skills to ensure the accuracy of the client's logistics requirements in a timely, professional, and positive manner. Duties and Responsibilities

The Client Service Manager requires strong analytical skills to ensure the accuracy of the client's logistics requirements in a timely, professional, and positive manner. Duties and Responsibilities

Client service Representative

Roswell, GA · On-site

$14.75 - $20/hr

... analyze and solve problems. Translates problems into practical solutions. • Client service skills ... Consistently ensures the team provides the client with attentive, courteous and informative service.

Client Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

CLIENT SERVICE REPRESENTATIVE Atlanta, GA (Hybrid) THE RUNDOWN Playfly Sports is looking for a ... data analysis, workshops, and support groups, we are dedicated to creating a workplace where ...

Client Service Coordinator

Atlanta, GA · On-site

$50K - $52K/yr

The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ... Strong analytical and organizational skills with high attention to detail. * Proficiency with ...

Client Service Associate

Atlanta, GA · On-site +1

$14 - $19.25/hr

The Client Service Associate is primarily responsible for client administration as well as ... Strong analytical and problem-solving skills. * Proficiency in Microsoft Office Suite, CRM, and ...

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Client Service Analyst information

See Atlanta, GA salary details

$14

$28

$46

How much do client service analyst jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for client service analyst in Atlanta, GA is $28.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $34.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service analyst, and why are they important?

To thrive as a Client Service Analyst, you need strong analytical abilities, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with CRM systems, data analysis tools like Excel or Tableau, and sometimes industry-specific certifications are typically required. Excellent communication, problem-solving skills, and a client-focused mindset help you stand out in this role. These skills ensure that client needs are met efficiently, contributing to client satisfaction and long-term business success.

What are some common challenges faced by client service analysts, and how can they effectively overcome them?

Client Service Analysts often encounter challenges such as managing multiple client requests simultaneously and resolving complex inquiries within tight deadlines. To effectively overcome these obstacles, strong organizational skills and clear communication are essential. Building positive relationships with clients and collaborating closely with internal teams, such as sales or technical support, can also help ensure issues are addressed efficiently. Proactive problem-solving and attention to detail further contribute to client satisfaction and personal success in the role.

What does a client service analyst do?

A Client Service Analyst is responsible for supporting clients by analyzing their needs, resolving issues, and ensuring they receive high-quality service from the company. They often act as a liaison between clients and internal teams, tracking client inquiries, generating reports, and providing solutions to improve customer satisfaction. Their role requires strong communication, problem-solving skills, and a good understanding of the company's products or services. Ultimately, they help maintain positive relationships and contribute to client retention.
What are popular job titles related to Client Service Analyst jobs in Atlanta, GA? For Client Service Analyst jobs in Atlanta, GA, the most frequently searched job titles are:
Infographic showing various Client Service Analyst job openings in Atlanta, GA as of July 2026, with employment types broken down into 1% Locum Tenens, 67% Full Time, 8% Part Time, and 24% Contract. Highlights an 61% Physical, 5% Hybrid, and 34% Remote job distribution, with an average salary of $59,388 per year, or $28.6 per hour.

P&C - Client Service Executive

CivicMinds, Inc.

Atlanta, GA • On-site

Full-time

Re-posted 25 days ago


Job description

Client Service Executive (CSE)
The Client Service Executive (CSE) plays a pivotal role within the organization, overseeing the full spectrum of client account management and ensuring the highest standards of service. Building upon the responsibilities of the Client Service Associate, the CSE is responsible for strategic planning, client retention, and business growth. As a senior member of the team, the CSE serves as a mentor for their team, leads client renewal presentations, and maintains strong relationships with carriers and brokers.
WHAT YOU'LL DO (Essential Job Tasks)
As a Client Service Executive, you will:
Account Management
  • Ensure compliance with all signed documentation and regulatory filings.
  • Take ultimate responsibility for billing and managing aged receivables.
  • Review and take appropriate action on all account reports.
  • Maintain direct communication with managers and producers regarding staff, client, and claim issues.
  • Provide timely feedback to Associates/Assistants and escalate to managers as needed.
  • Assess workloads and delegate duties effectively to ensure optimal team performance.
  • Conduct account benchmarking and budgeting as requested.
  • Act as the primary contact for clients, fostering and maintaining strong relationships.
New & Renewal Accounts
  • Initiate pre-renewal and strategy discussions with clients.
  • Independently handle client renewal presentations and proposals.
  • Prepare and present broker service proposals.
  • Conduct WC Experience Mod Forecasting and Analysis.
  • Create and deliver stewardship reports.
  • Negotiate terms, conditions, and premiums for new and renewal accounts.
  • Ensure all client service calendar obligations are met in collaboration with producers.
Mentorship & Development
  • Mentor new and current team members, providing guidance and support for their development.
  • Teach classes to the organization on insurance coverage, endorsements, procedures, or best practices.
  • Participate actively in continuing education (CE) and work towards obtaining industry designations as instructed by management.
  • Stay current on market trends and emerging risks, sharing knowledge with the team.
WHAT YOU BRING TO THE TABLE (Knowledge, Skills, and Abilities)
  • Experience: 6+ years of relevant experience.
  • Licensing: Active Property & Casualty Agent's License.
  • Organization: Strong organizational and multitasking skills with sharp attention to detail and accuracy in all tasks.
  • Communication: Excellent communication, interpersonal abilities, and demonstrated leadership capabilities.
  • Collaboration: Ability to work effectively as part of a team and mentor junior staff members.
  • Account Proficiency: Proven expertise in managing client accounts, independently negotiating terms, and conducting structured renewals.
  • Analytics: Strong analytical skills for conducting benchmarking, budgeting, and WC Experience Mod Analysis.