ZipRecruiter

Log In

1

Client Service Analyst Jobs in Ohio (NOW HIRING)

Quadax, Inc.

Client Service Analyst

Middleburg Heights, OH · Hybrid

$50K - $60K/yr

... of service delivery to client/s * Coordinate and facilitate internal and external meetings ... Strong analytical, organizational, time management, and multitasking skills * Knowledge of medical ...

Quadax

Client Service Analyst

Middleburg Heights, OH · On-site

$50K - $60K/yr

... of service delivery to client/s * Coordinate and facilitate internal and external meetings ... Strong analytical, organizational, time management, and multitasking skills * Knowledge of medical ...

Quadax

Client Service Analyst

Cleveland, OH · On-site

$50K - $60K/yr

... of service delivery to client/s * Coordinate and facilitate internal and external meetings ... Strong analytical, organizational, time management, and multitasking skills * Knowledge of medical ...

SI Solutions, LLC

Fitness for Service Analyst

Akron, OH · On-site

This role combines advanced technical execution with client interaction and mentorship of junior ... service (FFS) assessment methodologies * Proficiency with Abaqus or ANSYS finite element analysis ...

next page

Showing results 1-20

All JobsClient Service Analyst JobsClient Service Analyst Jobs in Ohio

Client Service Analyst information

See Ohio salary details

$14

$28

$45

How much do client service analyst jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for client service analyst in Ohio is $28.23, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $33.85 per hour, depending on experience, location, and employer.

What does a client service analyst do?

A Client Service Analyst is responsible for supporting clients by analyzing their needs, resolving issues, and ensuring they receive high-quality service from the company. They often act as a liaison between clients and internal teams, tracking client inquiries, generating reports, and providing solutions to improve customer satisfaction. Their role requires strong communication, problem-solving skills, and a good understanding of the company's products or services. Ultimately, they help maintain positive relationships and contribute to client retention.

What are the key skills and qualifications needed to thrive as a client service analyst, and why are they important?

To thrive as a Client Service Analyst, you need strong analytical abilities, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with CRM systems, data analysis tools like Excel or Tableau, and sometimes industry-specific certifications are typically required. Excellent communication, problem-solving skills, and a client-focused mindset help you stand out in this role. These skills ensure that client needs are met efficiently, contributing to client satisfaction and long-term business success.

What are some common challenges faced by client service analysts, and how can they effectively overcome them?

Client Service Analysts often encounter challenges such as managing multiple client requests simultaneously and resolving complex inquiries within tight deadlines. To effectively overcome these obstacles, strong organizational skills and clear communication are essential. Building positive relationships with clients and collaborating closely with internal teams, such as sales or technical support, can also help ensure issues are addressed efficiently. Proactive problem-solving and attention to detail further contribute to client satisfaction and personal success in the role.

What are popular job titles related to Client Service Analyst jobs in Ohio?

For Client Service Analyst jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Client Service Analyst jobs in Ohio look for?

The top searched job categories for Client Service Analyst jobs in Ohio are:

What cities in Ohio are hiring for Client Service Analyst jobs?

Cities in Ohio with the most Client Service Analyst job openings:

Client Service Analyst jobs near you
Infographic showing various Client Service Analyst job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $58,711 per year, or $28.2 per hour.

Client Service Analyst

Middleburg Heights, OH • Hybrid

Quadax, Inc.
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Quadax, Inc.external

$50K - $60K/yr

Full-time

Posted 5 days ago

Quadax rating

7.5

Company rating: 7.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Division/Department: RCS - Client Engagement
Location: Middleburg Heights, Ohio (3 days/week onsite)


Purpose:

Quadax, a leader in healthcare revenue cycle management, is seeking a Project Analyst to join the Company’s RCS division. The Project Analyst supports the financial health of a healthcare organization by analyzing claims, collections, and reimbursement data to identify process gaps, reduce denials, and improve cash flow. This role partners with operational and leadership teams to monitor key performance indicators, strengthen revenue cycle workflows, and ensure compliance with payer requirements and applicable regulations.


Key Responsibilities:

  • Analyze revenue cycle data, trends, and KPIs to identify improvement opportunities
  • Review denials, underpayments, and billing errors to determine root causes and recommend corrective actions
  • Create and maintain reports, dashboards, and summaries
  • Partner with Operations and other teams to improve workflow accuracy and efficiency
  • Support audits, process documentation related to revenue cycle practices
  • Help ensure compliance with internal policies, payer guidelines, and regulatory requirements
  • Produce and analyze monthly, quarterly, and ad hoc reporting for internal and external customers to ensure timely processing of insurance claims, expected payer reimbursement, and key performance metrics such as days in AR
  • Identify and bring forward positive/negative trends, including front-end payer rejections, denials, appeal, and statement success
  • Perform system set-ups and maintenance such as interface tables, contracts/expected amounts, insurance, ERA, client billing, and letter maintenance
  • Complete mass processing activities to appropriately advance the AR
  • Document and maintain billing policies, change requests, process flows, and other organizational documents to ensure consistency and accountability of service delivery to client/s
  • Coordinate and facilitate internal and external meetings including agenda preparation, meeting notes, and action item documentation  
  • Triage and monitor open item/action task lists to completion through ongoing communication with task owners, key stakeholders, and subject matter experts  
  • Manage client specific projects, work with integrations and Project Management Office
  • Other duties as assigned


Education/Experience:

  • Bachelor’s degree in business, finance, accounting, or a related field of study
  • Strong interpersonal, verbal, and written communication skills
  • Strong analytical, organizational, time management, and multitasking skills
  • Knowledge of medical billing and revenue cycle management considered a plus
  • Proficiency in Microsoft Office applications, with a premium on Excel knowledge
  • Ability to travel minimally, as required

Salary: $50k-$60k depending on experience

What Quadax employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply