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Client Service Analyst Jobs in Georgia (NOW HIRING)

Zelis

Client Service Specialist

Atlanta, GA · On-site

$16.25 - $21.75/hr

Client Service Specialist (CSS) The Client Service Specialist (CSS) directly supports healthcare ... Analyze complex data sets and business rules to deliver actionable insights that support client ...

TalentLink Solutions

Client Service Associate

Dalton, GA · On-site

$12.75 - $17.75/hr

Our experienced advisory team needs a strong leader to guide and work within our client service and ... Ability to analyze situations, define problems and/or objectives, identify relevant factors ...

TalentLink Solutions

Client Service Associate

Dalton, GA · On-site

$12.75 - $17.75/hr

Our experienced advisory team needs a strong leader to guide and work within our client service and ... Ability to analyze situations, define problems and/or objectives, identify relevant factors ...

Gallagher

Client Service Manager

Gainesville, GA · Remote

Advanced data and analytics providing a comprehensive overview of the risk landscape is at your ... Overview We are seeking a remote Client Service Manager to join our growing team in our small ...

TalentLink Solutions

Client Service Associate

Dunwoody, GA · On-site

$14.25 - $19.50/hr

Our experienced advisory team needs a strong leader to guide and work within our client service and ... Ability to analyze situations, define problems and/or objectives, identify relevant factors ...

TalentLink Solutions

Client Service Associate

Atlanta, GA · On-site

$14 - $19.25/hr

Our experienced advisory team needs a strong leader to guide and work within our client service and ... Ability to analyze situations, define problems and/or objectives, identify relevant factors ...

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How much do client service analyst jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for client service analyst in Georgia is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.05 per hour, depending on experience, location, and employer.

What does a client service analyst do?

A Client Service Analyst is responsible for supporting clients by analyzing their needs, resolving issues, and ensuring they receive high-quality service from the company. They often act as a liaison between clients and internal teams, tracking client inquiries, generating reports, and providing solutions to improve customer satisfaction. Their role requires strong communication, problem-solving skills, and a good understanding of the company's products or services. Ultimately, they help maintain positive relationships and contribute to client retention.

What are the key skills and qualifications needed to thrive as a client service analyst, and why are they important?

To thrive as a Client Service Analyst, you need strong analytical abilities, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with CRM systems, data analysis tools like Excel or Tableau, and sometimes industry-specific certifications are typically required. Excellent communication, problem-solving skills, and a client-focused mindset help you stand out in this role. These skills ensure that client needs are met efficiently, contributing to client satisfaction and long-term business success.

What are some common challenges faced by client service analysts, and how can they effectively overcome them?

Client Service Analysts often encounter challenges such as managing multiple client requests simultaneously and resolving complex inquiries within tight deadlines. To effectively overcome these obstacles, strong organizational skills and clear communication are essential. Building positive relationships with clients and collaborating closely with internal teams, such as sales or technical support, can also help ensure issues are addressed efficiently. Proactive problem-solving and attention to detail further contribute to client satisfaction and personal success in the role.

What are popular job titles related to Client Service Analyst jobs in Georgia?

For Client Service Analyst jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Client Service Analyst jobs in Georgia look for?

The top searched job categories for Client Service Analyst jobs in Georgia are:

What cities in Georgia are hiring for Client Service Analyst jobs?

Cities in Georgia with the most Client Service Analyst job openings:

Client Service Analyst jobs near you
Infographic showing various Client Service Analyst job openings in Georgia as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $52,145 per year, or $25.1 per hour.

P&C - Client Service Executive

Atlanta, GA • On-site

CivicMinds, Inc.
Recruiting and Staffing Services • 51 - 200 employees
Learn more about CivicMinds, Inc.external

Full-time

Re-posted 15 days ago

Job description

Client Service Executive (CSE)
The Client Service Executive (CSE) plays a pivotal role within the organization, overseeing the full spectrum of client account management and ensuring the highest standards of service. Building upon the responsibilities of the Client Service Associate, the CSE is responsible for strategic planning, client retention, and business growth. As a senior member of the team, the CSE serves as a mentor for their team, leads client renewal presentations, and maintains strong relationships with carriers and brokers.
WHAT YOU'LL DO (Essential Job Tasks)
As a Client Service Executive, you will:
Account Management
  • Ensure compliance with all signed documentation and regulatory filings.
  • Take ultimate responsibility for billing and managing aged receivables.
  • Review and take appropriate action on all account reports.
  • Maintain direct communication with managers and producers regarding staff, client, and claim issues.
  • Provide timely feedback to Associates/Assistants and escalate to managers as needed.
  • Assess workloads and delegate duties effectively to ensure optimal team performance.
  • Conduct account benchmarking and budgeting as requested.
  • Act as the primary contact for clients, fostering and maintaining strong relationships.
New & Renewal Accounts
  • Initiate pre-renewal and strategy discussions with clients.
  • Independently handle client renewal presentations and proposals.
  • Prepare and present broker service proposals.
  • Conduct WC Experience Mod Forecasting and Analysis.
  • Create and deliver stewardship reports.
  • Negotiate terms, conditions, and premiums for new and renewal accounts.
  • Ensure all client service calendar obligations are met in collaboration with producers.
Mentorship & Development
  • Mentor new and current team members, providing guidance and support for their development.
  • Teach classes to the organization on insurance coverage, endorsements, procedures, or best practices.
  • Participate actively in continuing education (CE) and work towards obtaining industry designations as instructed by management.
  • Stay current on market trends and emerging risks, sharing knowledge with the team.
WHAT YOU BRING TO THE TABLE (Knowledge, Skills, and Abilities)
  • Experience: 6+ years of relevant experience.
  • Licensing: Active Property & Casualty Agent's License.
  • Organization: Strong organizational and multitasking skills with sharp attention to detail and accuracy in all tasks.
  • Communication: Excellent communication, interpersonal abilities, and demonstrated leadership capabilities.
  • Collaboration: Ability to work effectively as part of a team and mentor junior staff members.
  • Account Proficiency: Proven expertise in managing client accounts, independently negotiating terms, and conducting structured renewals.
  • Analytics: Strong analytical skills for conducting benchmarking, budgeting, and WC Experience Mod Analysis.

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