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Client Service Analyst Jobs in Georgia (NOW HIRING)

Collabera

Fraud Analyst (CSR)

Kennesaw, GA · On-site

$16 - $20/hr

... services and solutions companies globally ... As a half a billion dollar IT company, Collabera's client-centric business model, commitment to ...

CliftonLarsonAllen

HR Director, Client Service

Atlanta, GA · On-site

$105K - $181K/yr

CLA is a top 10 national professional services firm where our purpose is to create opportunities ... Analyze key performance indicators (KPIs) to measure the success of HR initiatives and client ...

Invesco

Client Relationship Manager

Atlanta, GA · Hybrid

$120K - $129K/yr

... client service excellence, including responsiveness, issue resolution, root cause analysis, and process improvement Bachelor's degree required; Series 7 and 63 licenses required; CIMA, CFA, or CFP ...

Gallagher

Client Services Manager

Atlanta, GA · On-site

... service. The position also requires analyzing data trends, presenting actionable insights, managing projects and renewals, facilitating discussions that demonstrate the value of services, and acting ...

Collabera

Fraud Analyst (CSR)

Kennesaw, GA · On-site

$16 - $20/hr

The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Ability to effectively handle difficult client issues * Proficiency in dealing with customers ...

Collabera

Fraud Analyst (CSR)

Kennesaw, GA · On-site

$16 - $20/hr

The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Ability to effectively handle difficult client issues * Proficiency in dealing with customers ...

Truist

Client Resolution Team Manager

Atlanta, GA

... services, delivery channels and client segments 16. Ability to speak fluent English language 17. Excellent analytical, cognitive and critical thinking skills with ability to translate high-level ...

RXO

Associate Analyst, Customer Accounts

Marietta, GA · On-site

As an Analyst, Customer Accounts at RXO, you will be responsible for providing data analysis ... client experience. What your day-to-day will look like: * Monitor SLA performance and service ...

FiscalSolutions

Be Seen First

Controller - Client Services

Atlanta, GA · On-site

Provide overall financial oversight and monitoring, including historical analysis, development and ... Advise client accounting teams on processes and workflow to deliver premium client service

Invesco

Client Relationship Manager, Canada

Atlanta, GA · Hybrid

$90K - $110K/yr

Strong client service orientation with proven skills in responsiveness, issue resolution, root cause analysis, and process improvement * Proven ability to manage complex client relationships and ...

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Client Service Analyst information

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How much do client service analyst jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for client service analyst in Georgia is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Analyst, and why are they important?

To thrive as a Client Service Analyst, you need strong analytical abilities, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with CRM systems, data analysis tools like Excel or Tableau, and sometimes industry-specific certifications are typically required. Excellent communication, problem-solving skills, and a client-focused mindset help you stand out in this role. These skills ensure that client needs are met efficiently, contributing to client satisfaction and long-term business success.

What are some common challenges faced by Client Service Analysts, and how can they effectively overcome them?

Client Service Analysts often encounter challenges such as managing multiple client requests simultaneously and resolving complex inquiries within tight deadlines. To effectively overcome these obstacles, strong organizational skills and clear communication are essential. Building positive relationships with clients and collaborating closely with internal teams, such as sales or technical support, can also help ensure issues are addressed efficiently. Proactive problem-solving and attention to detail further contribute to client satisfaction and personal success in the role.

What does a Client Service Analyst do?

A Client Service Analyst is responsible for supporting clients by analyzing their needs, resolving issues, and ensuring they receive high-quality service from the company. They often act as a liaison between clients and internal teams, tracking client inquiries, generating reports, and providing solutions to improve customer satisfaction. Their role requires strong communication, problem-solving skills, and a good understanding of the company's products or services. Ultimately, they help maintain positive relationships and contribute to client retention.
What are popular job titles related to Client Service Analyst jobs in Georgia? For Client Service Analyst jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Client Service Analyst jobs in Georgia look for? The top searched job categories for Client Service Analyst jobs in Georgia are:
What cities in Georgia are hiring for Client Service Analyst jobs? Cities in Georgia with the most Client Service Analyst job openings:
Client Service Analyst jobs near you
Lyric HCM Client Service Consultant III

Lyric HCM Client Service Consultant III

ADP

Alpharetta, GA • On-site

Full-time

PTO

Posted 10 days ago

Job description

ADP is hiring a Lyric HCM Client Service Consultant III.
  • Are you interested in joining a dynamic business supporting our largest clients?
  • Are you ready to be part of a team offering advancement opportunities throughout your career journey?
  • Are you a continuous learner who embraces award-winning training to help you achieve success and growth?

If so, we are seeking a service consultant to support our clients and work on a collaborative, dynamic team. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving complex challenges, while working with clients that have 1,000+ employees and utilize multiple ADP services. You will connect with your clients using a consultative approach and your expertise, adding value while building trust and providing timely resolutions to their requests. Your support of your clients may include various levels of training, navigation, troubleshooting and recommendations of alternative solutions. In addition, you will provide prompt responses to service inquiries, support for application users, and technical guidance. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to support your clients. However, every day will be different because the inquiries you receive will vary, as well as the solutions you provide to each unique client. Your time will be spent on technical activities, contributing to projects, and utilizing analysis to solve problems. You will leverage your partnerships by interacting and collaborating with key stakeholders. You will have the opportunity to become an expert in the world of human capital management! Whether your emphasis is on Payroll/HR, Benefits and/or Time, will be dependent on the functional area you join.
To thrive in this role, you must possess subject matter knowledge to solve problems for clients in a timely manner. You will offer a new perspective on existing solutions. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. As a result, you provide a high-quality experience, and your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
  • Research, Troubleshoot, and Resolve. Identify issues, explore options, and deliver solutions and/or best practices to your clients. You will leverage your knowledge, expertise, and other available resources to provide consultative insight.
  • Communicate and Exceed Client Expectations. You will use your solid interpersonal skills and product knowledge to communicate with clients and representatives. With every interaction your goal will be to create positive client moments and experiences.
  • Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to help build client understanding around our products' value. You will turn client input into recommendations that you will share with ADP leadership to guide best practices and solutions.
  • Travel (approximately 5-10%). As needed, you may travel to client sites or other ADP events and offices.

TO SUCCEED IN THIS ROLE: Required Qualifications
  • 3-5 years of prior client service experience, preferably in a technology-based environment.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
  • Experience noted above, OR
  • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

BONUS POINTS FOR THESE: Preferred Qualifications
  • Experience in HR, Payroll, Benefits and/or Time is a plus.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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